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This is a wonderful hotel at the edge of a lake. Ask for a lakeview room, you will not regret the decision. There is a lot of wildlife at the lake and you are able to view it all right from your window. Some rooms have balconies that you can step out on and enjoy the view. My room happened to be upgraded to a suite as they ran out of the room type I reserved. So I had way more then I expected when I arrived. Rooms are comfortable and beds are very typical European. They were clean and comfortable. There are shops and services available a short walk from the hotel. The restaurant serves a daily breakfast and it is delicious. There are lots of choices and everything tastes fresh. Dinner is available most nights but you must make a reservation. We ate dinner one night when we were tired and the food was very good - the service was excellent. We were all very happy with our meal experience that night. The hotel is decorated nicely (we were there in mid-December) and is spacious. There is even a small bowling alley in the hotel. If you need anything just ask. The hotel was able to help me get a taxi in the very early morning hours to catch a flight. They also could cover the taxi fare as they wanted cash and just charged it to my room. Anytime I needed anything or had questions they were happy to help, even if that mean a small language barrier or needing to call other colleagues and find the answer. The only part I didn't understand is that my room would not be cleaned daily. I wasn't clear on that at check-in so I was a bit surprised during my stay.. I take part responsibility as I really can't speak German. So I wasn't able to read signs very well if it was explained there. But honestly it was not that big a deal for me and had there been a big problem I could have just asked for help at the desk - I'm sure they would have helped me out. I very much hope to return to this hotel in the future. I am already hoping we have an event there next year at this time and I can visit the hotel again.

I booked this hotel for my elderly parents to stay for a couple of days. Unfortunately the location is in the middle of nowhere and too complicated for them to travel to the city. I guess if you are looking for peace and quiet this would be perfect. But they loved the breakfast!

My stay was very pleasant. The room was quite and spacious, breakfast was plentiful, staff overall friendly and helpful. The hotel is far from Berlin city centre, but it is easy to reach from the airport. I stay in March 2016, but this option is not available to select at the ”When did you travel section”.

Lovely location outside of Berlin. Easily accessible to local S-bahn/regional rail. Plenty of parking on site. Check in was easy - friendly - little English but enough to get by. Property was clean and well maintained. Room was clean, furniture in good condition, linen clean and well maintained. very quiet at night - slept incredibly well. Solid wi-fi. Breakfast is additional - but quite good - typical european fare. Restaurant attached to hotel has good food, solid beer selection and reasonable prices. check out was a breeze. at summer time, this place must be incredible - plenty of activities for kids, small theater on ground, carousel, bounce platform - very cool I'd stay here again and would recommend to friends and family.

Nette Idee das die Familienzimmer zweitägig sind. Trotz Autobahn Nähe war es ruhig auf dem Zimmer. Frühstück war gut, MC Donalds und E Lader direkt um die Ecke. Viele Osteuropäische Arbeiter im Hotel und Abends manchmal etwas lauter. Klimaanlage auch zum Heizen top.

Stayed here recently ahead of an early international flight. This was my second stay here and hopefully not the last. Not only is this hotel very convenient (it took me 3 minutes to get from the hotel to the check-in area), but also very relaxing and quite beautiful. I booked a regular room for 1 through Expedia (it was called “Superior Double Room” in the app), and ended up in one of the larger corner units with a view of the Departures. The room also came with some nice freebies: Vitamin water and coconut chips, both delicious. All in all had a great stay here ahead of a long flight; would highly recommend!

It's great that there is now the IntercityHotel next to the Steigenberger directly at the terminal 1/2 of the BER. It was opened only mid January 2023. The rooms are modern, practical and chic, like the most new or renovated Intercity Hotels. The staff is very friendly and engaged, some processes must certainly engage in a new team. You are just a few minutes walking distance from the terminal at the check-in, as well as at the airport train station with remote, regional and S-rail transport. Breakfast is available from 6:00 a.m., the light is available in the restaurant, there is a variety of breakfast offer. After my not so great stay in the nearby Steigenberger, the IntercityHotel Airport BER is recommended. I just hope guests will not confuse it too often with the IntercityHotel at the Schönefeld train station, the names of the two hotels is certainly not so great.