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What a wonderful staff! Helpful & friendly, Haike at reception & especially Malte went above & beyond to help me. Clean, colorful, well-lit with lovely, upbeat decor & quiet surroundings. Room was perfectly clean. Bed (& bedding) were comfortable. Added bonus of a restaurant & cool bar right next to the reception area. Good food at an incredibly good price, & full bar & wine. Highly recommend!

The hotel was the start and destination of an 8-day bike trip. It is in an old casino, therefore not very attractive. After-lift very primitive but functional. Large rooms with kitchen. Small breakfast, no restaurant. Location to the Rhine about 1500 m was somewhat ok. When we were just 1 week through Switzerland we received a call that last night we weren't going to be taken up because our homeland became a hot spot in the meantime. But that we haven't been home for a week, nobody is interested. We had to cancel the trip one day before and let our luggage to the hotel/car make by expensive special courier. Not very professional.

We were at the hotel for a week and had a room at the seaside. At the overall review I really do trouble. The hotel itself has actually come a little in the years. The rooms are partly very different. Some have still tape, others already laminated. Also the bathrooms are very different. Our room was a little more modern and clean. In principle there are rooms in all 4 directions of heaven. Of course, those to the lake are more expensive, but it's worth it. Although the ferry is just next to it, you don't get anything from it and we haven't been looking for any night disturbances. Ideally, you also book HP for it, because in the closer environment there are few ways to eat. It is very comfortable to go to dinner in the hotel right now, in the current situation. This is really delicious and consists of pre-food, main meal and dessert. The breakfast is not special now, but sufficient and something for every taste there. Really super is the location. All important destinations can be reached quickly. From the hotel you get a ticket for the bus to constant. This starts all 10-15 minutes directly before the hotel - even until late night. Otherwise, Meersburg, Mainau, Zurich or sheep houses are well and quickly accessible. Thanks to good bike road networks, many goals are also easy to reach by bike. The staff was very nice and premature everywhere, whether at the reception or in the restaurant. Conclude: For the hotel itself I would only give 3 points. This is the average of the costs for my taste too. But it is probably just in the area. Outside it has service, food and location.

The two of us had a family room on the 5th floor, and the room was fine; the only unusual thing to us was that there were no kettle or cups in the room. However, there was unlimited hot water available from the lobby. Although our room overlooked a highway, there was no traffic noise to be heard (with the windows closed) The stay included a Bodenseecard West for the two of us which gave free access to local transport, and there is a handy bus (number 6 - four buses an hour during work time on weekdays; fewer in the evenings / weekends - schedule posted in the lobby) which runs from two bus stops near the hotel to the centre of Konstanz (including the main train station). Copious breakfast available.

The hotel was very friendly and helpful, although the reservation of Trip.com was not deposited in the hotel. The breakfast room is structureally optimized. There are too many unnecessary ways and steps required by the staff. However, the staff is very endeavoured and engaged in ”building out” the missing or wrong structure.

Unfortunately the hotel, despite its qualities such as cleanliness, facilities, good breakfast and location. The service is bad: they didn't clean our room during one of our stays and when we went to ask (there is no telephone in the room), the receptionist was extremely rude. Furthermore, an attendant is responsible for the entire check-in and bar queue, meaning it takes more than 1 hour to do so or request something. The hotel is brand new, but the air conditioning in our room didn't work either.