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Our impression of Parkhotel Görlitz is quite ambivalent. The location is very convenient if you want to stroll around the old town, and is also very close to the two bridges over to the Polish side. The hotel offers parking in the basement, which is opportune for guests arriving by car. The rooms are also very pleasant with agreeable colours and furniture. The bathroom has elegant tiles of what seems to be marble, but appears somewhat old and worn- especially in the shower area where there are spots of corroding metal and lime. For some reason one of the rooms were lacking a mini bar as well as several light bulbs, which was a mild annoyance. It can also be noted that the room had surprisingly few power outlets, which is a problem when there are many phones and PCs to charge. We also reacted to the energy tax of 7 EUR for two rooms per night. Although we are aware of the energy issues in Germany, we stayed at 4 other hotels in the country in the same period and this is the only hotel were this tax was applicable. The breakfast was not particularly impressive, with few cold cuts, no bacon and (one day) half-burned scrambled eggs. One the most negative aspects however with our stay was the staff, with the exception of the receptionists who were generally welcoming. The breakfast staff (especially one middle-aged woman) appeared very ill-tempered. When she forgot to bring our group coffee and was reminded, she gave a sulky reply and almost slammed the coffee mug on the table. We were also not satisfied with the cleaning staff, who did not change the towels even though they were placed on the floor, who didn’t seem to vacuum the floor as we found nuts by the bed, and did not change the dirty glasses- only rinsed and placed them on the bathroom counter. All these aspects were not very weighty in themselves, but as a general impression they were to many to overlook and not aligned with what one can expect from a 4 star hotel.

My family keeps returning year after year, this is by far the best hotel in the area! We were so happy to see a lot of familiar faces again, a great sign when staff stays! The breakfast buffet is excellent and you should not miss dinners there! The chef is outstanding. Rooms are very clean, housekeeping is doing an excellent job. I love the crisp white linens. The front desk staff always has a smile and helps with anything you need. Love the snacks they always provide. If you have mobility issues, the elevator goes straight from the parking lot to the rooms, very appreciated. The windows open (which is rare these days) and you can sleep with fresh air coming in. You can tell that staff care about the guests, we can't wait to return!

We booked this hotel after our previous booking elsewhere was cancelled 2 days before travel. The hotel is about a 12 minute walk from the station and a 4 minute walk from the Old Town which suited us fine. It’s a very interesting old building on a quiet street. Our double room was very big with a vestibule, bathroom sleeping area and dining area. It had a fridge and hot plate but no kettle. However you can get tea and coffee downstairs at any time. There is also a large fridge downstairs which operates as an honesty bar. Our breakfast was excellent with a wide choice of breads, cereals, cold meats, cheeses, salads , yogurts and fruit plus scrambled eggs. I would definitely stay there again

Stayed here for 3 nights in early December. The location is just 10 minutes from the Centre. Travelled in a group of mostly non-German speaking Brits and staff at the Hotel only had limited English. They were very friendly and extremely helpful and made the stay special. Rooms are clean and basic but bathrooms were really well fitted with good powerful showers

In the hotel (master house) I booked a single room for one night. The room was large, very clean and cozy furnished. The staff was very nice and premature. The breakfast was very varied and lovely and did not miss anything. The location is very central and there is a closed and monitored parking (10 EUR per night), which is quickly reached. All in all, therefore, a very recommendable accommodation. - Very well we have eaten in the restaurant Schlesische Oase, which belongs to the hotel, but is a few houses away.