Letuyun Hotel is a newly opened hotel I saw on the Internet. I took the attitude of trying it out. I didn't expect that both hardware and software were in place. The breakfast was very rich, the variety was particularly large, the room was large, and the sound seemed to be JBL. It is really the best hotel in Xinjiang. Facilities: The hotel is very recommended, the bed is very comfortable and the pillows are very soft, I really like to move home hahahahahaha
Hygienic: Hygiene and clean, the aunt who is doing hygiene is very enthusiastic, and she will greet us warmly when she sees us coming.
Environment: The overall environment is also good, the room is very comfortable Service: The service is simply great. I read a lot of comments and said that the service is very good. It is really warm. The little brother and sister at the front desk are very enthusiastic.
The front desk of the hotel is very professional, courtesy and courtesy are very good, the concierge Xiaoding service is warm and thoughtful, the impression is very deep, the room is clean and tidy, next time you come to Changji, you will still live here!
Perfect
15 reviews
4.9/5
Price from
SGD 58
per night
Check Availability
You Might Like
Hotels With BreakfastHotels With Twin RoomHotels With 1 Double BedHotels With Swimming PoolHotels With Free Cancellation
The room was comfortable and clean. The front desk lady also gave us a free upgrade to the room. The details are that the room is also equipped with sewing kits, envelopes, etc., which is very intimate. The upgraded room curtains are electric, and the staff also said the remote control location and switch mode of the electric curtains very intimately. Attentive service is a satisfactory stay experience.
Due to the weather, the flight was adjusted. A friend who planned to stay could not be sure when to arrive at the store. He was hesitant to reserve a room for him, but he was afraid that the time for free cancellation would exceed the time, resulting in the room rate I had paid. When I was anxious, The hotel's waiter in charge of reception, Dela, helped me coordinate the duty manager, agreed that I could cancel the order first, and then book a room directly at the front desk, and can help me reserve it for free until 21 that night, which eliminated my concerns. Things are small but warm! Thanks to Dela for his kind help 👍
The room was clean and tidy, there were many drinks in the refrigerator, and there was hanging ear coffee. The hanging wardrobe is very modern and easy to use. The most commendable, the breakfast is particularly exquisite, unexpected and beyond expectations.
Four-star hotel, room facilities, hotel environment and parking are very good, breakfast is also very good, and there are garden walks! It turned out that I stayed here for work reasons, and it felt pretty good, but I didn't know that this stay was really disturbing and uncomfortable. First, there are welcome fruits or yogurt on the order, as well as check-in epidemic prevention gift packs and tickets to the Science and Technology Museum. The check-in front desk didn't say anything, we thought it would be delivered to the room. But we didn't see it when we came back from eating out at night, so we called the front desk. The front desk directly explained that the event was gone, so there was no welcome fruit or yogurt, only masks. (Then why didn’t you write it clearly on the order? Now that the event is over, people still have to mark it out. Could it be that the third-party Ctrip has a problem communicating with your hotel?) In the end, we didn’t choose a mask and asked for the disinfection gel in Figure 4, and the room attendant sent it There is only half a bottle when I come here. I have booked 2 rooms. Is this how your hotel picks up? In fact, these are small problems. Second, I stayed in Building B this time. I feel that the sound insulation of the room is not very good. Someone talking in the corridor can be heard in the room. Guests who return late at night will affect the guests with poor sleep quality. Third, here comes the important point, because I need an invoice, I gave the invoice information one day in advance. How did you know that when you checked out early the next morning, there was a team checking out and issuing invoices, and there were a lot of people. However, there were only 2 staff members at the front desk. They knew that there were many people checking out in the morning, so they didn’t arrange more people. What a scene. Chaos is as messy as it gets. When I gave the mobile phone information to the front desk of the hotel, the front desk directly sent me a sentence to find Ctrip for invoicing. My God, take a good look at the invoice information in Figure 5. The hotel front desk received the invoice with a few large characters. It really bullied me because I have little education and poor cultural knowledge. If you haven't read a book, you don't know how to read! I couldn't get through to the front desk manager on duty. I really don't know how the hotel front desk is managed. It’s all a hotel, why do the employees in the food and beverage department of other people greet each other with a smile and meet all the requests as soon as possible, while the front desk has a poker face? This is really disturbing. Why is the gap so big? , Don't you know that service is paramount from the manager to the staff at the front desk? In the end, I waited almost 20 minutes for the team to complete the process before issuing me an invoice. During these 20 minutes, my wife had a quarrel with the team members over the issue of invoicing, and no leader at the front desk of the hotel came out to solve it. Really don't know how a 4 star hotel front desk is managed. It made people feel very bad early in the morning. I was planning to stay in a few days, but I canceled it. This hotel is not the only one in Changji! ! ! trouble! ! ! The services of hotels like Jiji and Atour are not as good!
I didn't pay attention to breakfast when I placed the order. I always pay attention to food. The front desk is very intimate to give a gift. The front desk said that the breakfast is worth 38 yuan/piece. It is really worth it~ good~ There are many types, and the meat and vegetables are great. The buns are steaming, the food is warm, the buns taste good, the food is very fast [smiling] [smiling], the service staff will add food soon~ This service is really intimate at home~ Especially the yogurt tastes delicious~ Thank you for the front desk ladies~
Dear Changji Xinyue Hotel:
I am writing this thank you letter to express my gratitude for the home away from home service provided by your hotel.
During my stay at your hotel, I felt the professional and intimate service of your hotel. Especially in some small details, the service of your hotel makes me feel honored.
For example: I washed my clothes during my stay. The staff of your hotel not only provided me with hangers, but also gave me a cookie plate. My children liked it very much. I went out and saw this scene. It was really heartwarming. It was really like going home to your hotel.
In addition, every time I came in the hotel, the front desk was very warm and greeted us. These details of the service made me feel the intention and professionalism of your hotel. I am very grateful for the service provided by your hotel. I will recommend your hotel to my relatives and friends so that they can also enjoy the quality service of your hotel. I wish your hotel better and better! ! ! ❤️
Outstanding
77 reviews
4.7/5
Price from
SGD 24
per night
Check Availability
See All Hotels in Changji
Top 3 Premium-Hotels in Changji
See all
Discover our curated selection of premium hotels in Changji for your next stay
No.
1
4.9/5
15 review
Changji Jianguo Hotel
Hotel near Changji
"Friendly owner"
Select dates to view prices
No.
2
4.6/5
339 review
Kaysen Hotel
Hotel near Changji
"Friendly front desk staff""Classy environment"
Select dates to view prices
No.
3
4.8/5
216 review
Changji Guesthouse
Hotel near Changji
"Classy environment""Delicious breakfast"
Select dates to view prices
What Travelers Said About the Best Hotels in Changji
See all
Browse these genuine traveler ratings and real guest reviews to find the best Changji hotels.
4.8/5
Outstanding
GGuest User”Every detail reveals the boss's intentions, from the layout of the room to the decoration of the public area, are full of life fun,” very satisfied with this choice, the hotel not only has perfect hardware facilities, but more importantly, the service is impeccable. If there is any need, the boss can respond quickly and try his best to meet it, making people feel comfortable and comfortable at home.
GGuest UserThe room was unexpected, a living room. A bedroom, a large area, said to be a single room, but the space is oversized and all facilities are complete. There is also a refrigerator.
Hotel location is also very good, eating, drinking and having fun around.
AAnonymous UserOn the first day of staying at Lavande Hotel, I feel that everything is in place! First of all, the parking lot is large and there are plenty of parking spaces! Entering the lobby, the young ladies serving at the front desk are very enthusiastic. Entering the room gives people a very tall and elegant feeling! To be honest, the sanitation is very clean and comfortable, and the facilities in the room are very smart. The environment is quiet, elegant and comfortable, giving people a feeling of enjoyment! Breakfast has a wide variety of dishes, suitable for everyone's taste! In short, this time I came to this newly opened Lavande Hotel, and the experience is super good! I will choose Lavande again
GGuest UserYes, the location is very good to find, every time I travel here, there are many merchants downstairs. There are all kinds of food, and there are supermarkets. The room is also quite quiet, hygienic and clean.
GGuest UserThe experience was really bad, which made me have to give a bad review. There were obvious hair strands on the lounge chairs on the floor and an unpleasant smell in the room, which caused me to have serious doubts about the cleanliness of the whole room, which seriously affected my stay. What makes people angry is the service attitude of the front desk staff. After finding that the hygiene is not clean, they gave feedback to the front desk to change the room. The front desk always showed an impatient attitude. After finding that the TV could not be used normally, they reflected the situation to the front desk. The front desk staff also showed great impatience, saying that they would wait for someone to work at 9:10 to check, but I waited until 12 and didn't wait for the maintenance staff. This perfunctory and irresponsible attitude is really annoying. As a high-end hotel with a high ranking, the health condition and service attitude are very dissatisfied, which is really not supposed to be. I had hoped for a comfortable rest and good service here, but the reality was far from what I expected.
GGuest UserThe homestay is not very soundproof. The residents are downstairs. They talk until 2 o'clock in the middle of the night. The sanitation is average and the location is good. It is not recommended to stay in the hot weather. There is a small air conditioner at home and the cooling effect is very poor.
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.