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Hotel location is very good, must book a sea view room, the lagoon landscape is superb, not suitable for children, the pool is very small, many stones on the beach are not beaches, the lagoon is very shallow children can snorkel but there is no fish. On the day of the check-in, the hotel said that the sea view room area does not accept children. After the Ctrip communication shop, it is necessary to change to the poolside room. The front desk has arranged a sea view room. The process is somewhat unclear. The hotel facilities are relatively simple and old, the restaurant is not big, the dishes are not much, the breakfast is simple in Western style, and there are fruits such as papaya and orange. The front desk and restaurant staff are very welcoming. Car rental is convenient, and it is convenient to book a day trip. Rarotonga is very small. There are two buses in clockwise and counterclockwise directions. The hotel is getting on and off at the entrance of the hotel and it takes about an hour around the island. Ten minutes from the airport, the front desk helps to book a taxi to the airport for $30. The hotel is generally satisfactory and will consider staying.

I chose the islander based on location. right across from airport and close to shipping companies. i booked the room on a 3rd party website. check in was easy. room was very clean and a nice bathroom. plenty of hot water. to get on the wifi i had to go to the grocery store, 20 min walk. i think it was 25 NZD for 30GB and valid for 7 days. took a few tries but i got on. the hot spot is in the lobby but i had the range to get it in my room. breakfast was included, not buffet but off the menu. it was pretty good. the only downside is that it can be a little noisy from the bar and dining area. but by midnight its all quiet. not a deal breaker for me but it could bother some. staff was great and helpful i would stay again if i return to rarotonga

If you found this review to be informative and helpful, please kindly note as it will help us better focus our future review efforts! We stayed at the Moana Sands Beachfront Hotel in late January on our visit to Rarotonga. This was our fourth trip to the Cook Islands and we’ve tried various accommodations to date, including two rental properties and another resort villas property within the island. Note Moana Sands Group has three properties on the island thus is the source of confusion for many reviews on TripAdvisor. We selected the Beachfront Hotel (believe it was the oldest property of the bunch) due to its ideal location beachfront on the reef for snorkelling. Upon booking the resort, it is important to note that those who have rental vehicles with flights arriving after-hours are still required to pay for a one-way shuttle for one person so the attendee can let you into your rooms. After further discussing with the property manager, you can elect to follow the transport or have one person join the shuttle. The driver from Kai Mani transport was efficient, friendly, greeted us with beautiful leis upon arrival, and waited on us while we sorted out our rental – they are an excellent transport provider. All hotel staff we interacted with during our stay were helpful and friendly. We elected for the deluxe suites on the third floor. The room itself is spacious and includes basic amenities in a mini-kitchenette of sorts (basic small appliances, utensils, mini-fridge). The room did show its age however, and during our stay we noticed the first- and second- floor rooms albeit smaller appeared to have recent renovations. We also found the air conditioner had serious challenges keeping up pace with the warm summer weather. We booked the property with the AC feature as a need to keep us cool, but the vaulted ceiling created more room volume/space to cool. Be aware as with any property in the tropics, that bugs/insects are abundant anywhere and some basic tips help keep them away from your room (keep food in fridge not on counter, clean up crumbs after eating, etc.) The option for a breakfast is a convenient way to start the day, but do note that there were few changes to selection during the course of our visit. Breakfast is continental variety, including fruits, teas/coffee/juices, breads, ham/cheese/veg, yogurt and cereals. During the last few days, we discovered a great way to make a toasted grilled sandwich – two slices of bread, buttered on the outside, with ham, cheese, tomato and onion, on the little George Foreman grill until golden brown. It really elevated the breakfast experience and is highly recommended. There is the option for grill breakfast items at extra cost should guests desire. The beachfront area was not busy during our stay, staff did their best to keep the area and sand nicely kept, and the property offers sports equipment for use. As avid snorkelers, we brought our own equipment and really enjoyed snorkelling the reef. In

Avoid at all costs. This is honestly the worst hotel I can ever remember staying at. Think flea-bag motel that you rent by the hour (and, yes, my husband was covered with bug bites after less than a full nights sleep). The adult side of the resort is old and rundown. The poor excuse of a pool is dark even in the middle of the day because it's surrounded by the buildings. No view of the ocean at all. The beach is really pebbly sand with the only access being a boat ramp. There are no amenities on the adult side. No beach towels. No snorkeling equipment. Nothing. And you are only allocated one threadbare beach towel per person per room. The room was a shoe box of a room and very dark. the bathroom was so tiny only one person can physically be in there at a time. There are two lounge chairs per room but you can touch your neighbours chair by stretching out your arm. The lagoon right outside the adult area has a strong current so you need to bring your flippers or be a very strong swimmer. The adult restaurant is inside (with a sand floor to make you feel like you're on the beach. But you can't see the ocean. The food is barely edible and forget any kind of wine list. Staff across the property were rude, surly and generally ignored guests. Do not expect to get into your room before 3pm. We told them we'd be arriving at 10am from Aitutaki (and had to leave at midnight to return to NZ) and asked if we might get in earlier. When we arrived, we were told we could wait in a windowless ”guest” lounge that had hard settees and not much else. There was no access to secure storage for our items, no changing room to try to take advantage of the beach, nothing. We basically had to sit for 5 hours waiting for our room. Even at 3pm, we were refused access to a room and had to demand to see a supervisor (who magically found an available room immediately). The cab driver did warn us that this was the oldest and most rundown property on the island. Wish that person had posted here. I hope this helps others of you avoid this place.

This hotel is very cost-effective, especially suitable for traveling with children or families. It is close to the beach on the beach. The location of the restaurant is great. You can watch the sunrise early and the sunset late. Although there are not many types of breakfast, it is perfect for children to eat. Feed fish, the lunch order is good, the price is about $ 15-28, the dinner dinner variety is over $ 18-36, there is a music party after dinner, it is good to have a drink and listen to music; the hotel's snorkeling, kayaking and other equipment They are all provided free of charge. Many children in the hotel have play areas and swimming pools for children. The scenery of the lagoon is also very beautiful, and the clean sea beaches are also very soft. Because they go in the off-season, they are generally cost-effective.

Moana Sands Beachfront Hotel. We were shown to our rooms which faced towards the lagoon. The view was beautiful with the sounds of the ocean breaking on the reef in the distance. If you are looking for a 'quiet' holiday then this is NOT the accommodation to book. You can hear every, I mean every sound from the rooms above through the floor, people wheeling suitcases, walking about, moving of table and chairs etc Rooms were clean but the bathroom area could have done with a little more money spent on it. It looks like they have started upgrading the shower area. The bedroom/living area looked as if the furniture had been given a minor upgrade. The kitchen had the bare minimum of utensils with no sharp knive(s) to be seen. The fridge was fairly new and a reasonable size. The room had a king-size bed (soft mattress) as well as a single bed. There were only two chairs around the small table. Outside sun lounges. Only 10 lounges available for the entire complex which consists of 17 units. Even at 50% room capacity for the units there should have been 16 lounges available ? Not everyone wants to sit on the sand. Only two sun umbrellas available for shade until the final few days of our stay when a third umbrella made a guest appearance otherwise it was first in first served to get any shade, including a few palm trees. Canoes tried the only double one and a single. Both filled with water which stopped us from taking full advantage of them. The BBQ was very clean but you had to take a knife from your room to turn it on and regulate the switches as they were rusted and didn't work. A shame as it was a beautiful area to cook and eat dinner. Resturant meals We had breakfast on site which was included in the accommodation as well as several evening dinners. Out of all the evening meals eaten out over our 10+ day stay these were ” the best evening meals ” eaten over our stay. Congratulations. The resturant staff were very friendly especially Ryan :) always had a smile & the service was excellent. You could only give them 10/10. The Chef 10/10. Maid service 10/10 very pleasant and always had a smile. Reception staff we came across could do with a little bit of up skilling but as the holiday progressed there was an improvement 7/10 !! The resturant is closed on Saturday for lunch & dinner as this was their day off. Charlie's was open and approx a 10min walk. Would i return to Moana Sands Beach Front Hotel --- Sorry no. PROS -- kitchen staff excellent beachfront & nice view good happy hour daily room service CONS -- thin floors between rooms and a bit noisy lack of sun umbrellas lack of sun lounges BBQ needs fixing or replacing Canoes need fixing reception staff could be more customer friendly.