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Hello, We just spent few days in this hotel and it was a pleseant discovery: very centrally located, 5minutes distance from the main skilifts access, very nice food options at restaurant, friendly staff, decent room. We will definitely consider it again in the future. It is ideal for family with kids.

The hotel was much better than I imagined. A great stay for Christmas. A very comfortable stay, reception very helpful. My e.u 2 point plug didn't fit as swiss is 3 point plug and Reception lent me their convertor plug the whole duration.. i took the half board option as we went for skiing and travelling and would sometimes be out in the day. The breakfast was plentiful. A range of continental and bacon and eggs. Various options for evening meal. Good location, with great views and a short 10 minute walk to the slopes, however there is a free bus to go up and down to Leysin village . A 10 minute walk to the train station in the opposite direction. We tried the toboggan park whilst there too. I travelled as a single female with 2 children and my stay couldn't of been more welcoming and at ease.

An exceptional experience. Very warm and friendly manager - she made us feel very comfortable, and had great humour. High quality room and very clean. Would be rated 4 star, not 3. Very happy and will return again next time. Highly recommend for value for money.

+++ Super spacious and clean

It was very nice stay. Hosts Francis and Michelle were very hospitable and friendly. The hotel itself is very nice with its authentic interesting historical atmosphere. It was very nice to spend our three days there. Room was clean and comfortable. Very nice breakfast and dinner! We liked everything very much! Special thanks to Francis. We felt as if we were at home. We a traveling a lot and visiting a lot of hotels each year and we can say with confidence- this hotel is a real gem!

Awful hotel. On arrival met by sour faced owners who watch your every move, and micro manage their staff, so painful to watch. Paid 200 CHF a night for a 'superior' room (they make up the prices - had no correlation to what I had already reserved). A 'superior' means you have a balcony looking on to the main road and are kept up by traffic and people shouting all night Wiring - hardly any sockets and very dodgy wiring system in room - not safe bathroom - constant noise of flushing water Wardrobe - smelled really musty could not hang clothes in there Single beds - it was advertised as a double twin. What it really is, is 2 camp beds pushed together - I had terrible back pain throughout my stay. The single beds are so small even a child would struggle Breakfast - extremely basic, the only saving grace was a coffee machine, the rest tastes like its from a petrol station Parking - 'free parking' but only room for 10 cars. need to park far away, lug bags, ski stuff Bar - had wanted a nice après ski hot chocolate or beer, bar is dead and dark, what a missed trick. The tightness of the owners of this hotel and the unpleasantness in which they deliver it beggars belief. Any joy or customer service has long since left this place. I feel sorry for them that at some point they lost their purpose, as this hotel is truly awful. The coldness is felt from top down. This hotel is stuck in a time warp and needs a complete overhaul and management change. it completely ruined my holiday.