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Le rapport qualité/prix n'était pas à la hauteur. Si la chambre était charmante, la salle de bains était minuscule et les équipements en mauvais état, comme un miroir mal fixé, des porte-serviettes incapables de supporter un simple maillot de bain et un carrelage extrêmement froid. La propreté laissait aussi à désirer : un désodorisant sec et couvert de poussière était encore présent. Depuis le jacuzzi, la vue est certes très belle mais il est trop petit et des pantoufles ne sont pas mises à disposition pour s'y rendre. Le restaurant de l'hôtel est une expérience à oublier. La viande était de mauvaise qualité, les frites insuffisamment cuites, et le saumon avait un goût suspect. Nous avons dû renvoyer nos plats à deux reprises et nous rabattre sur des pizzas. Nous avons eu l'impression d'être sur le tournage de ”cauchemar en cuisine”. Heureusement, le personnel de service était sympathique et le petit déjeuner était de bonne qualité, ce qui a sauvé un peu la situation. Malgré nos remarques à la réceptionniste, celle-ci n'a montré ni surprise ni compassion. Une expérience décevante. Nous ne reviendrons pas.

Hello, We just spent few days in this hotel and it was a pleseant discovery: very centrally located, 5minutes distance from the main skilifts access, very nice food options at restaurant, friendly staff, decent room. We will definitely consider it again in the future. It is ideal for family with kids.

We stayed 4 nights with my two children, but the other 500 children/adolescents were in the camp! It was very noisy, it runs in the corridors, knocked the doors, lift always used, pool/spa reserved for them according to planning but not always respected, no buffet. At the price of the room, it is unacceptable that we cannot rest and enjoy all the infrastructure at all times. The staff are very comprehensive and do not understand that the management accepts camps at the same time as the private clients! I have been allowed to ask for compensation. One night + breakfast was offered for three!! We will not return in February!

環境優美，很喜歡的復古風，餐廳可用。

Having previously stayed in chalets for our family ski holidays (our son is now 9) we felt a hotel would fit our needs better for our 5 night stay. I found this hotel on the internet, booked direcetly as it offered the best price. We did our own transfers from Geneva airport using the train, then changing to the tram in Bex, the hotel did point out before arrival that the train to Aigle then the bus was slightly quicker, but we prefered the tram option. This was all easy to book on line with the swiss train network and is much more cost effective than a car/taxi transfer. Our was around £150 return for the 3 of us. We also booked our ski pass, ski hire and our sons ski lessons directly on line, the hotel did offer on our arrival but I'm sure it would have been at a premium. On arriving at 2pm our room wasn't quite ready, as check in was from 3pm. But this did give us opportunity to collect our ski passes from one of the automated machines using the QR code, and collect our hired skis from the shop next to the hotel 'Sports House' who were very friendly and helpful. The hotel has ski lockers for your boots and skis Once checked in we took our suitcases to our room, (there wasn't an offer of any help) having been up since 3am and clearly looking tired! Our room was a superior double (single beds pushed together) and a camp type bed for our 9 year old son. I had read that some found the hotel noisy, our room was on the -0 level just 1 storey high, so nobody above and hardly and passing people so it was perfect and quiet, other than party goers coming home at 2 am most mornings (not the hotels fault) The room was beautiful, spacious and clean. Strangley in the lobby/wardrobe area it had a fabulous tiny kitchen with a microwave, full sized undercounter fridge, hob and sink. There was 4 plates, bowls and cutlery but no kettle or pans. We used the fridge to cool the water etc. I would be lovely if they included a kettle, but I guess they want the spend in the hotel not people making tea and coffee in the room. Breakfast was delicous, and a good choice of hot/cold. The ski lift was a short bus ride away, the bus stop just outside the hotel, so easy to get to the lifts. We ate out at local resturants all but 1 evening when we ate at Peppino's, the pizza was very nice indeed. We had hot chocolates in the hotel bar on two occasions, and got overcharged on both occasions, until I pointed out the error. We used the swimming pool 3 times, it was lovely to swim after a day on the slopes, the hotel provided dressing gowns and towels. Our room was cleaned each day by the time we got back in from skiing, we did end up with a huge amount of towels, they left clean but never took used away! The hotel loaction for the village is excellent, a few minutes walk to the local resturants and the co-op. We didn't really have any negatives on our trip, we knew it would be expensive to eat out, and it was. The cheapest item on most menus, pizza or bolognese was arou

I was very pleasantly surprised by the hotel in terms of both hard and soft product. The hotel and its surroundings are very well kept and everyone in the hotel is extremely helpful. The lobby, spa, pool and rooms are all very well thought of and beautifully decorated. Unlike the rest of the Europe they don’t seem to be short on staff and every request is handled quickly and with care. The only thing I would want to see in the future is some changes to their rooms. As many families with small children visit this hotel they absolutely need to put minibars in their rooms. No one wants to go the bar they have on every floor or call for room service for a glass of milk or some baby food in the middle of the night. Also our room did not have a physical door for the shower room, I do not know about you but I don’t like my little children running in and out as I am trying to have a shower. Also no locks on their toilet door which was a seperate area. These minor things however do not take anything away from the 5 stars this property deserves.

I was a chaperone with a large group of students who stayed at the Villars Lodge. Sebastien and Reyna and all of the staff were absolutely awesome, they made our stay one we will not soon forget. While we were there the food at breakfast and dinner was superb. We also enjoyed the bar staff in the evening.

An exceptional experience. Very warm and friendly manager - she made us feel very comfortable, and had great humour. High quality room and very clean. Would be rated 4 star, not 3. Very happy and will return again next time. Highly recommend for value for money.