Search Your Agra Hotels

When you see the beauty of this resort, you expect a unique up-to-standard experience. And then you get there, most of the staff will be very nice. And then everything else falls short. We drove an hour and a half from Milan to get to this place. The photos and display online showed that it was worth it. The pool area is fantastic. The view from up top is superb. And then you get to your room, and you’re thinking “this doesn’t feel like a $350 per night kind of room 🤔”. We call downstairs asking to get something to eat. And there it goes, the horror story of Italian Villa type hotels: kitchen hours. You don’t make kitchen hours you don’t eat. Period. But you’re thinking “when a hotel gives itself a 5 star rating, isn’t it required to serve food 24/7?”. Anyway, “kitchen is closed” was the imposed reality. So we had to wait. Dinner time came, we were tired so we asked to order to the room. Now I’m all for a luxury resort charging me high for fine dining. But I got 4 raviolis, and a small portion of what was supposed to be risotto, but that looked like army rice swimming in a lot of liquid, with lumps of something on top. The raviolis tasted bitter, and the risotto was simply repulsive. And they priced those at around $80. Please look at the photos and see what I mean. At breakfast, where the staff were more than courteous, we then discovered that the kitchen was indeed sub-standard at this place. The food items were okay. Budget hotel level okay. But that is not good enough for a resort at this price, is it? I mean for me to have a mini croissant and not have another, tells you something about how not that great they are. Same goes for the cakes etc. Sub-standard. We ended up returning the food and ordering a cheese sandwich and fries. Which we then had for lunch the next day, because, we arrived to the restaurant 6 minutes after “kitchen closed”. Even the fries were not great. Can you imagine a kitchen screwing up on fries? On the third day we had an emergency back home so we had to leave. We asked them to cancel the third night, and we were going to leave at 9am which is way before checkout time. They refused. We then asked to pay half a room rate as penalty, but the full rate was too much. Especially that we had stayed two nights already. They refused. And so we got charged $350 for a night we didn’t use. I believe that this hotel was beautifully designed, then handed over to management (or the owners themselves) that is not fit for such premises. And cannot hold the required standard. What a disappointment.

[Suitenhotel Paco Paradiso] (Lugano Station) The hotel is not at Lugano train station, closer to the next stop Paradiso. Out of the train station, you need to push the luggage to go uphill, walk 15-20min, very tiring. The hotel is built on the hillside and on the mountain, so Lobby is on the 2nd floor. And we booked the terrace room, in the PL floor, lawn, recliner, lake view, sunset... After all, it belongs to the Italian-speaking area, so the staff looks more like a passionate Italian. When checking in, there will be a welcoming welcome drink and a coupon to print the name of the occupant. The blonde glasses sister at the front desk will send us to the room and introduce the hotel facilities and opening hours all the way. At the moment of opening the door, I was shocked. The room area is not limited to the 24 square meters marked on the website. It is so big... Once the bedroom is in another room, the living room will be very spacious. The large writing desk is convenient for me to open the computer to process the mail. In the living room, two pull-down children's beds are hidden, which is suitable for a family of four. Slippers, shampoo and hair care kits, hotel amenities. The automatic flushing smart cover is installed in the toilet bowl. Compared to the balcony room upstairs, the room with its own garden terrace feels more like a house, lake view, and unobstructed view. Gym, sauna, bar, nightlife, choice. The first 2 items are free. When checking out, in addition to the room fee paid by the ctrip guarantee to the store, an additional tax is required: City tax: 8.8 CHF Tourist tax: 3.4 CHF Inform the front desk, you can call the taxi (Taxi) to the train station at any time. We thought we would send it to the nearest Paradiso train station. No, the driver sent us directly to the more Lugano station, 20min, and went downhill. This hotel (197 CHF/night, excluding breakfast) is more suitable for leisure vacations. Sign up at the hotel front desk for activities: mountain climbing, culture and art. When you leave, go to Foxtown and sweep the goods.

The arrival is unwelcoming and impersonal. We didn’t even get a smile, much less any information to the amenities. I was then sent on an odyssey to find the room down a confusing maze of corridors, overly decorated with scores of faux Roman busts. The room itself was a very good size but the decor faded and scratched. The carpet stained, the air con noisy. One of the chairs was broken. The style is smart late 1980’s, certainly not to current styles. There is a peculiar little kitchenette but without anything to make use of it. Not even a kettle, much less any complimentary coffee or tea which I would expect at the price. On the first night we slept on pillows that were hard like bags of flower, the second night I requested softer pillows which were provided. There isn’t a shower, merely a shower attachment in the bath and flimsy plastic cups instead of proper glasses for toothbrushes. The breakfast was included and is standard Swiss buffet, adequate but nothing special. Especially the reconstituted catering scrambled egg was disappointing. What makes this hotel, is the beautifully kept garden and well maintained pool area. But generally speaking, I feel this is quite overpriced and not good value for money.

Excellent in all! Absolutely wonderful location (only accessible with taxi) whether day or night! A wonderful DeLuxe room with sea view! The size, the materials of highest quality and finest design. Eat excellent in the Bistro, since full booked in the restaurant! Unfortunately only one night a.Gr. of much work also in Lugano (visit a super performance in the art and culture center). The fitness/sauna was unfortunately closed, but private spa was bookable before departure Sunday morning ... good alternative. The gardens around the sky! The team was super professional, extremely friendly and helpful. Good and dream of my next visit to Villa Leopold ...Heartly recommended for enjoying the fine and good ... Denise Worlds in Zurich

In het centrum van het dorp Agno gelegen B&B Regina. Het zijn erg mooie kamers en erg goed verzorgd. De kleine badkamer met inloopdouche is erg mooi. De bedden zijn heel goed. Alles in de kamer is heel netjes, niet heel ruim maar toch ruim voldoende. Uitstekend ontbijt, met lekkere broodjes en beleg. Ruime betaalde parkeergelegenheid.

On our way to the Swiss Alps, we stayed here for 3 nights to enjoy Lugano. The restaurant attached to the hotel was very good, and the location was slightly out of town center (which was good) and the dock for ferry service was right down the street. The best was their concierge, Barbara - who got us free passes on local buses, and discounts on other attractions. She gave us great advise of lesser known things to do - and how to get around. All in all, a wonderful stay!

During our one-night stay at Hotel Admiral in Lugano, Switzerland, we encountered a very pleasant and accommodating staff. However, we found the rooms to be rather peculiar. It seemed evident that some bathroom modifications were attempted, but unfortunately, they appeared unfinished. The shower, for instance, seemed to have been relocated without appropriate adjustments to the rest of the bathroom. While the rooms were clean, they emanated a slightly shabby and aged atmosphere, as can be seen in the provided pictures. On the positive side, the hotel's location was quite convenient, situated approximately 15 to 20 minutes away from the city center by foot. All things considered, I would rate our experience a 6 out of 10. Although the staff was commendable, the overall offering didn't quite match the price we paid.

The Hotel is situated in the middle of Paradiso Park, south of Logano, with a splendid view of the town and Lake Lugano. The rooms are nice and spacious with modern furniture and lighting management system, etc. The restaurants consist of a brasserie and a Michelin-level restaurant, which are handled by a service-minded and professional staff. The reception works fine and handles all our requests for boat trips, hiking, trains, and use of electric cars (Smart)/bikes that are a part of the hotel amenities without a separate charge. There is a big garage for cars beneath the hotel, which came in very handy upon our arrival from southern Frace as northern Italy suffered its worst hailstorm in centuries. We were very happy about the spa section, which we used several times.

Very good hotel. Although the room is a little small, it is fully functional. The key is that you can park your car, and it is very convenient to get in and out. There are also large supermarkets around for shopping. It is worth recommending to everyone and gives a big thumbs up.