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The room is large in size and has a kitchen, suitable for small permanent residence. There is a farmers market around, which is a local feature. It opens every Thursday and Saturday and there are many people. The location of the hotel is very convenient from the city center. From the airport, the high-speed is basically direct, the hotel location has to be said to be a very smart location.

The location is excellent and walking distance to the most famous farmers market. It is also close to Walmart. Convenient transportation. Very good value for money. The room is quite big and it is a two 1.5 large bed, which is rare in North America.

We stayed in this hotel for Canada day weekend. And upon check in we had a very warm welcome and to name them, Sai, Kristine, Bee and their Supervisor Zaid. They are all very helpful, friendly and accommodating. The hotel's breakfast was good too with lot's of choices to choose from and the F&B staff were very attentive to the needs of the guests. These are some of the reasons to come back and stay there again.

I booked the hotel for a relaxing night away- which is why I reserved a room with a jacuzzi and fireplace. Check in was great, easy, with friendly staff. When I got into the room I made sure everything worked. Everything was very clean minus the tv remote- no big deal, I brought sanitizing wipes. I tested the fireplace as I was intending to use it. It made a loud vibrating noise which wasn't very pleasant. I advised the front desk but I don't think he understood what I meant as he assured me they could look into it without going in the room. When I came back to my room there was a gentlemen in the hallway who asked if it was me that said there was an issue with the fireplace, to which I said yes. He said to let him in to see it. He didn't identify himself nor was he wearing any clothing that suggested he worked for the hotel. He entered the room and began touching light switches- without sanitizing his hands or wiping down surfaces and walked in with shoes on. I was very disappointed and annoyed. Long story short he said he couldn't fix the problem and I asked for him to let the front desk know. I heard nothing else about it. I didn't end up using the fireplace since it wasn't a pleasant noise. In the morning I went to grab the breakfast to go bag, totally understandable with covid. It came with a kind granola bar inside- when I looked closely the expiry date was for March 2020! Clearly it was a purchase from when covid started. Front desk was advised and quickly rectified the problem. Again nothing mentioned again at check out.

We went to this hotel as a team, after the hotel listed themselves as a ”preferred hotel for the tournament” Which is very confusing to me because they clearly do not want any families there as a group. The amount of times that security had interactions with a group of grown adults, was insane. During daylight hours (3:30-7:30pm) we were told to move locations, then we were then told to leave that area, several times. We tried to be respectful of other hotel guests by staying outside also because it was a gorgeous day, the staff told us we needed to go indoors to the lobby. Night two, we are putting our kids to bed and security wouldn't leave our floor. First they told us that we cannot sit quietly in the hall, just my husband and I at 7:45pm, we had to stand. So we stood up, 10 minutes later we were told we needed to get out of the hallway and go to the lobby because it's a walkway. We tried to explain to the guards that our kids are young and we would not be leaving the hotel room door, but that they cannot go to sleep with us sitting in there. There was a language barrier and after a bit more of a civil conversation, they proceeded to tell us that we would be charged for a noise complaint charge because apparently we had four warnings, we were unaware of the first two or three. The rooms are nice, hotel is new. The breakfast is terrible, eggs were like rubber. I will never understand why hotels that choose to be tournament hotels don't catch on to put us in an actual block of rooms to lessen any potential complaints from other guests. To top it all off, there were 3 homeless men that were in the bush at the back of the parking lot, they came into the lobby and were approaching some of our team girls who are between 11-13 years old, when security was asked about what was being done about this they said ”they had no idea but that they believed it to be okay, no police were called” Thankfully, we had a friend who is a SWAT officer onshift nearby, he came by to check it out and it turns out that all of these men have warrants out for their arrest. How unsettling for all of these parents with young kids, and it seems the hotel didn't think it was an issue.

Our check-in and out was easy, very nice staff. We have stayed here previously and had always had an above average experience, this time we found the hotel dirty and rooms not cleaned to other Delta/Marriott standards. We understand that due to the pandemic staffing shortages have occurred, and this may be the case here. The room was a king sized bed, nice shower/bathroom set up. The pool was busy and the hot tub closed, also the gym appeared closed as well, likely due to COVID restrictions. The main issue was the lack of vaccuming, old nail clippings on the floor and dirt visible. The dresser was very dirty inside so we laid the drycleaning bag under our belongings. There was tape on the ceiling, not sure what that was about. We would stay here again, I am not sure I would seek it out as we did before. Very convenient location to restaurants and shopping.

The place is spacious, very clean, nice view on the 18 floor, have all amenities stove , fridge, washer, dryer , gym and swimming pool. The host very friendly and was nice. I will definitely go back again . Also the price is reasonable and affordable, it is like a condominium, not like a hotel. Thank you.