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This place was fine for a couple of nights. Service was good and friendly and the price was OK. It’s a fairly big property and it was pretty full for weddings and such. But with all the people, it was still nice and quiet as we were on the 3rd floor and no one was above us. My only complaint: Although this is a non-smoking hotel we always had to run a gauntlet of smokers at the back entrance (which people use because there is an elevator there). Why can’t the management shoo these smokers away from right in front of that entrance? Please…help out us asthma sufferers!

I will start with the positive the room was clean. That’s it. My family and I reserved a room here back in January and they had listed on multiple websites that they have a pool. In fact when I showed up google was still showing they have a pool. They don’t. We inquired about canceling our stay since that’s a main reason for our family at any hotel. They said it was within the 24 hrs and couldn’t be done without eating the charge. I asked to speak to a manger just to try and no one could get a hold of one. The fact that no one could be gotten a hold of was really strange. The front desk staff was not happy with us at this point and started to get rude. This was a Saturday and we were told no manager was available until Tuesday. This whole situation was a real turn off. The toilet in the room was tilted down and the seat wouldn’t stay up. I’m a dude so this can be a real problem. The security door on the south end of the building closed so slow that anyone who wants to come in could. The last and really worst thing was the lady working the breakfast in the morning. We have a family of 4 and wanted to sit together. We tried moving a table that was in the middle of a walkway to the side so we could all sit at it. She came out and yelled at my wife that no tables could be moved and to take it up with management. (On Tuesday when they get in.) While this was going on I was attempting to make waffles for my kids and she literally stepped on me twice while trying to check supplies around the food area. We also witnessed her pushing people out of the way so she could fill something that really wasn’t empty. Normally I don’t rate things poorly I only rate the good ones, but she was really the final straw. I will never come back and stay at this place again and won’t recommend it to anyone else either.

We had a great stay, we had a few issues with our child being sick and the lady at front desk over night had no issues helping us out with what we needed. (Ashley) is the name on her card. Hotel is under construction so when visiting take that under consideration. Breakfast was great hot and ready to be served

March 2024 - Our Toronto-based hockey team stayed at the Hampton Inn (Port Hope) during a tournament. All families agree that we had a fantastic time!! The hotel is clean and well-managed, the staff are extremely friendly, professional, and polite, even as they had to deal with multiple groups of young and sometimes rowdy children!! Eldhose Paul and Mahmudh Alam in particular assisted us from booking to checkout and were absolutely amazing in accommodating all of our needs and special requests. Totally appreciate everything that they did for us and would definitely recommend the Hampton Inn if ever visiting the Port Hope/Cobourg area.

I don't normally expect to be surprised by a budget motel in a semi-rural environment, but the Budget Motel in Port Hope was a stunning surprise. It is a little off the beaten track, and is not visually prepossessing. However, we found our room immaculate, everything clean and proper, everything in working order: this is a place that is treated with love and care by its owners. I can recommend it to anyone who is looking in the area for a room for the night. While in the countryside, it is only minutes to downtown Port Hope, which is a charming town. I would definitely stay at the Budget Inn again.