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New hotel with a superb location in front of nice shopping mall with lots of restaurants and shops. Bed was comfy. In my room the heating was working, which seems not to be the case in all rooms. Breakfast at the Novotel very tasty. Fully recommended

Fui no hotel para passar uma noite, é novo, possui uma estrutura bem moderna, e boa localização. O quarto é grande e espaçoso, tem uma mini cozinha, mesa para comer e sofá, no banheiro o chuveiro é muito bom, com ótima pressão da água. Possui área externa no primeiro andar (não tem piscina). No térreo próximo da recepção tem uma área de coworking, onde os hóspedes podem trabalhar - wifi funciona bem. No térreo também é servido o café da manhã. De maneira geral tive uma boa experiência, gostei da estadia. Os funcionários, acredito que por serem novos, ainda estão aprendendo a atender e lidar com as reservas, pois no checkin foi um pouco demorado e no dia seguinte pediram para eu passar minhas informações novamente, pois havia dado erro no sistema.

Fiz uma viagem de carro do Rio para Foz do Iguaçu e precisava de um quarto para pernoite no meio do caminho no retorno ao Rio. Como estava no meio de um feriado prolongado tive algumas dificuldades para achar um hotel. Após demorada procura consegui uma vaga no hotel Éden Sorocaba. Ao chegar fiquei um pouco desconfortável com o Lugar. O Hotel ao entrar aparenta ser uma casa grande com um salão de jogos na lateral bem movimentado. Porém após conversar com o atendente e conhecer o lugar verifiquei que existe um acesso na lateral que levam aos quartos. Acredito que em função da pandemia não tinham muitos comentários para saber se hotel era bom. Porem por falta de opção resolvi apostar e tive uma experiência boa. A Localização do hotel é um pouco afastada na estrada, existem mercados e farmácias nos arredores. As acomodações são bem simples, cama, roupa de cama e travesseiros gastos, mas tudo limpinho. O quarto possui TV LCD, Frigobar, bancada e local para pendurar roupas nota 5,0. O banheiro é muito confortável com excelente ducha nota 8,0. O hotel tem WIFI, com funcionamento meio instável nota 4,0. O staff do hotel foi muito atencioso, nos atendeu com muita simpatia Nota 10,0. O hotel possui Estacionamento fechado grátis na frente dos quartos nota 7,0. O café da manhã é simples, mas com tudo fresquinho. O Pão estava maravilhoso. O mesmo se inicia as 6h00. Nota 7,0. O Hotel precisa ser melhorado em alguns pontos, porém eu recomendo para quem não é muito exigente. Eu, com certeza, voltaria.

Facilities: Not bad. Hygiene: Yes. Environment: Anyway, there is nothing wrong with staying on a business trip, and the environment is not paid attention to. I washed and slept when I was in office. Service: Not bad, the front desk is very good, breakfast is average.

Exceptional service of Marco and Luisa, congratulations I will certainly come back. Excellent breakfast ....................... ....................................................................... .......................

I recommend. Good price, careful and educated staff, air-conditioned room, TV, all clean. Dushing tasty. I loved breakfast. I always go back, it's the one I'm staying! I saw some noise reviews, but the hotel has a great location, very close to well-moved streets, obviously it has car noise, for me it has not influenced in anything, detail irrelevant.

The hotel is very good and it is very good to have a good breakfast . Free parking ,but here is a warning for everyone : there is no responsible staff in the parking ,clients come in and leave on their own, we had a defect in our vehicle caused by some client in the small collision park .but the hotel did not take responsibility or check the author in the cameras. The hotel was very nice and the hotel was very nice and the hotel was very nice and the hotel was very nice and the hotel was very nice and the hotel was very nice and the hotel was very nice and the hotel was very nice and the hotel was very nice and the hotel was very nice and the hotel was very nice and the hotel was very nice and the hotel was very nice and the hotel was very nice and the hotel was very nice and the hotel was very nice and the hotel was very nice and the But the attendant told us that we could only eat strogonophe or lunch. As I don't like strogonophe I stayed in the option of lunch. But step what .shall be the alert carefully with your car at the parking. It is better a hotel that covers extra value but has insurance or is responsible.

Hygiene: 👌 Service: 👌+ Facilities: 👌- Breakfast can be selected less, typical Brazilian style, hot food is egg ham, water boiled light, then there are cakes/cocinha and other sweets, the fruit is not fresh, the details are not serious enough.

The hotel is located a little away from the centre. I stayed in the suite, the room is large with a room and a small table for 2 people. The hotel's age is visible by decoration and furniture, although everything was working. The internet is good but very complicated to access (it has to register) since the password provided in the reception was not working. I asked for a lunch in the room, missed a snack, a snack, a potato salt, a ketchup, etc., only the lunch appeared on the dish and only. The parking is very confused, a guest parked in a way I couldn't get out, and has no control at the reception of who was the car owner. The morning coffee is good and complete. The bed, the dress and the bed clothes are excellent.

I arrived not more then 8 hours to this S****T hotel.... 1) Personal don't uses masks 2) Room was not clean, neither supplied with the necessary things like (a simple shampoo) when room arrival 3) Hallways ARE DIRTY and looks totally forgot be cleaning personal 4) Personal are no friendly or welcoming, they serve as they were obligated to do it 5) Internal phone system doesn't function, tried to call reception since 1 hour after arrival till now 8h later and keeps saying is occupied (problably for the lousy service they have a lot of calls... from midnight to 6am) 6) Internet very very bad Four a 4 start hotel, NOVOTEL flag, this is the WORST hotel i have been in 20 years... DON'T COME HERE... EVER!!! Novotel should remove the flag of this building... it sucks!!!!