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Awesome stay. I got a call a couple hrs before I checked in that they had upgraded my room to a queen when I had originally booked a double - I am so grateful for this. The bed was so comfy, the mattress immediately moulded to my body shape and I had the best nights sleep. Had a massive TV and was very spacious. I rated 4/5 because I could hear a lot of noise coming from the kitchen downstairs from 9:30 until around 10pm as they had their back door open and I was right above it. Also some noise from guests on my floor coming back from a night out. Neither the fault of management necessarily but definitely wasn’t ideal.

My daughter and I stayed here for a night. I really like this property and I think it gets some unfair criticism. They are obviously spending money on a refurb and this takes time, people seem to forget that the price for accommodation is all relative. We paid $130 for a night with continental breakfast and I am very happy with what we received. Our unit was clean and spacious. We had a ground floor ocean view and, I was very pleased with it. They have lovely batch products (lemon) and beautiful clean soft white fluffy towels. We stepped right out to cross the road to the ocean. Parking out the front with good lighting and easy to access, The loco is great as you can walk up to two good fish and chip shops and a very short drive to the CBD. The continental breakfast was suffice and there is an option to have hot breakkie for $10. The restaurant is relaxed and over looks the swimming pool. The pool looks beautiful. The property has loads of potential. The staff are welcoming and friendly and Lucy and Bree do a super job at making everyone feel welcome. I will definitely be returning.

Family friendly Accomodation near the bay. Great customer focus. We were late checking in and received all info needed to access room and front security gate. Keys to room were also easily accessible. Had a problem with the heater not staying in and when spoke to staff it was fixed without fuss. Was quiet for this time of year as you would expect but had nice facilities and kid friendly activities. Cabin was neat and tidy. Bed was comfortable and no noise after dark. Only possible thing if one was to complain was ceiling fan had lots of dust and needed a clean otherwise very good Accomodation. Would recommend as a great place to stay with families.

On Batemans Bay, which is a self-driving drive from the coast of Sydney to Melbourne, the price I may have ordered is somewhat expensive, but the environmental hygiene is beyond my expectation. Although it is a bit like a motel but really super clean, the front desk is very kind. The Boatshed's fish and chips are especially delicious in the town. The hotel is a minute drive from the shopping center and about 15 minutes walk.

Oh WOW!!! This beautiful accommodation is such a hidden gem... 1st I booked for my husband & myself, and due to circumstances we had to bring our daughter along... Alison was so accommodating, and made our 2 night stay extremely enjoyable... Alison was also so kind, and surprised us with an unexpected room upgrade on arrival... The room had everything we needed, it was clean & was so comfortable enjoying a coffee overlooking the water... It was a short stroll into BB along the esplanade... So beautiful... We will be telling all our family & friends about this gorgeous place & it's staff & hospitality were very much appreciated... Thank you again Alison... We will see you again for sure.

This hotel/motel is conveniently located; a short walk to a services club, and a shopping centre with supermarkets, shops and cafes. The closest beach, however, is some distance away. The staff were friendly and mostly helpful. We had a good-sized room with a view over the water. Our bed had a firm, very comfortable mattress. Unfortunately, our stay of four nights was marred by a number of things. Access to our balcony was not easy, because both the glass door and the screen door were difficult to slide open. The screen door particularly kept jamming on the runners. I was assured by staff at Reception that 'maintenance' would be informed and would come the next day to fix the problem. 'Maintenance' never came. The chairs on the balcony were excruciatingly uncomfortable. At night, the room had inadequate lighting and ridiculously small bed-lamps set at a level that was useless for bedtime reading. The single bed had no bed-lamp at all. Not connected to anything, was a dated touch phone on one of the bedside tables. When needing to plug in our devices, we found a power-point in a cupboard (for the fridge and kettle) and one in the bathroom. Later, hidden behind a bedside table, we found another power-point. The remote control for the heating system was not working very well. The information-folder contained nothing but the wi-fi access number and a dinner menu for the restaurant of the hotel. While the hotel's signage advertises 'breakfast - lunch - dinner'; it turned out that breakfast was available only on a Friday, Saturday or Sunday. Our bathroom looked very tired: cracked floor tiles, dirty grouting, a very black corner at the bottom of the mirror. missing plug in the hand-basin (though this appeared the day before we left), no soap-dish in the shower, a single towel-rail that was much too short for three bath towels, two hooks that were impossible to for a short adult. The worst, though, was the glass door to the shower cubicle that was difficult to open and shut; it kept jamming; had to be strongly 'yanked' open. I'm afraid that the complimentary two bottles of water and two cans of Coke as a 'Welcome' did not make up for the poor impression left by all the 'minuses' outlined above.

The room is clean, the facilities are convenient, the scenery in the park is pleasant, the facilities are complete, the price is still very moderate, and there is nothing to be done. On the day of the check-in, it happened to be a wedding for the newcomers at the hotel. The layout was very beautiful. Sum up, very satisfied~