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Very good, good

PROS: great spot, pleasant owners, parking available for free, and I gratefully accepted accommodation that I knew had some downsides to it according to TA. Beds Ok. Might I suggest better local tourist knowledge at the front desk? Would still recommend but only 3 star and this could be so easily improved and become a 4 star despite busy road location. You are still in the Blue Mountains. CONS: road/ rail noise. It’s Faulconbridge... not much charm there. Could I suggest you get rid of the trampoline remains? It looks horrible and removal would be easy. Also, when you go down the back road, it also looks down and out. If you fixed these things your motel would be a very desirable place to stay due to its proximity to everywhere in the Blue Mountains.

This was perfect for me as I needed to be close by to the hospital, which is a ten minute drive away. Close to local eateries and the train station too. My room overlooked the car park away from the train track and train noise was hardly noticeable. The only real noise came from my hotel neighbours and it appears a lot of workers use the suites on a regular basis. I still slept very well. The bedding was very comfortable. The room was clean and spacious, the amenities very good and the staff friendly and approachable. Would definitely recommend. Thank you!

The ladies at reception are second to none! Unbelievably helpful! I forgot to call ahead to say I’d be arriving after hours, I was a bit panicked. Got here and called the after hours number and Jess couldn’t have been more helpful. She had already sorted out our key. Next day I cut my finger.. again the ladies gave bandaids for me, then I tried to wash and dry some clothes but I think the washer didn’t work because our clothes were still very wet. Did two loads in the dryer and it still wasn’t dry so the ladies at reception took my clothes and popped them in their own dryer. Just SO helpful! Cabins are clean, beds are super comfy and have what you need. Facilities are SO clean. Bbq area was spotless, pool area was spotless. Just a lovely experience. Thank you!

We stayed here as a group of 13 to attend a function at Maldenes. The staff were exceptional and rooms clean and comfortable. It was a perfect location to walk to and from our dinner venue and ideal with a swimming pool and park across the road for the kids. Panthers is also near by. On checkout we misplaced a room key and upon returning home found it which we quickly posted back. The staff were so understanding and worked with us to resolve. From a price point you can’t go wrong. We had people from from the central west, central and south coasts and Nepean Shires was the perfect meeting point. Cannot speak highly enough of this as a first choice when staying in Penrith, especially for families.

We were greeted by the friendly staff and check in was quick. The room is renovated and very clean. The bed was comfortable and the room warm in the middle of winter. The location was great with the Log Cabin very close and great option for dinner. Would definitely stay again if we need to visit Penrith.

The place was great ..the staff are very accommodating and they are always attentive to our needs ..great stay and I will recommend to my friends who want to visit katoomba to find a nice and good hotel

It is hard to find GPS navigation here. The reception is very friendly and the environment is very clean. Originally we booked a four-person room, this time the accident rose to the 5-person family suite, the experience is good! And parking does not cost money, this is not common in hotels in Australia...

Outstanding hotel on so many levels. Very modern styled hotel, immaculately clean and well-appointed rooms, amazing staff that engage with their guests and great food served in the restaurant. My only gripe is the placement of the TV in the Junior suite, sat on a metal frame in the middle of the room and only viewable from the bed. Otherwise, our stay was faultless.

It's great. It's next to the subway station. It's very convenient for eating and shopping. The room is large and the kitchen is well equipped. There is also a dryer in the bathroom.