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This review is to do with the service received when attempting to book a tour. My husband and I had wished to book a 4WD tour to see the abandoned town of Balfour and we were very excited to have a 4WD experience and it was to be something of a rare treat for us, a splurge for our anniversary. When booking, I thought that the charge of $200 per person was expensive, but still reasonable and something we could afford as a one off. I booked everything online and was excited. Shortly thereafter, I received a phone call from Tall Timbers, telling me that they have a minimum number of participants required to book that tour, however, I could upgrade to the 'deluxe package' which was for a private tour at $300 per person! I indicated that we couldn't afford that price and that the tour was for our anniversary and requested that they see if perhaps they might be able to find someone else who would like to join our tour. I am under no illusion that they even attempted to find another interested party and of course, when our anniversary came around (I booked several months in advance), I had to cancel the tour as they had failed to find anyone interested in joining us. Being how big Tasmania is in tourism I do find it hard to believe that no other couple would be interested in saving $200. I also find it disappointing that they would rather not go out at all and make $400 for the sake of not being able to make $600. I little bit of kindness goes a long way and we are Tasmanian locals, not wealthy tourists. It's just another example of an uncaring Tasmanian business flipping us the bird, being overpriced and only out for whatever they can wring out of gullible tourists. We ended up going to the area where the 4WDing was to take place and I daresay the track wasn't even that long and that most of the tour would have been spent travelling from Smithton.

Staying overnight on a work trip, referred here by a work colleague who stays regularly and recommended the motel units separate from main hotel. Very tidy and satisfactory room although some pedestrian and vehicle disruption from other units and drive-thru bottle store - which was closed by the time I got settled and went to get a brew! Close to town though and a pleasant walk around the marina area if you are into such things. Good feed at the hotel restaurant, home-style roast and well presented. Fair price for accommodation and would consider again for a work visit or base to explore.

The location of the hotel is absolutely good. Each villa has its own name. The car is parked directly at the door. It is very convenient. The large floor-to-ceiling windows in the living room are facing the nut stone. You can enjoy it on the sofa or balcony. The kitchen equipment is all available. You can make your own dinner. There is a big bathtub in the room. It is very pleasant to go to bed and rest after soaking. The only downside is that the hotel's so-called breakfast is actually breakfast-included materials, all in the refrigerator, egg bacon, etc., but it is a bit unexpected to make it yourself.

Great base and great staff for our visit to Stanley. Arrived early from Spirit Tassie no worries they checked us in at 8am.Thanks for that. The penguins were an extra bonus and the nearby supermarket was great. We would stay they again next time.

We had an upstairs queen room. You couldn’t get a better view, delightful! The room was clean and a good size. Some chairs are place near the picture window so you can watch the sea in all its beauty. The bed was awful for us; saggy in the middle. We just didn’t get a good sleep. The shower is over the bath, which can be a bit tricky, a grab rail is provided and it is well placed. It is advertised as not having cooking facilities, which is true. There is a small bar fridge, a toaster, two small plates, wine classes and mugs. Tea, coffee and long life milk. If you want to enjoy your morning cereal without going out into the world bring you own bowls and spoons. We ate ate the pub and tried the fish from the place near the Village; both excellent.

My wife and I stayed in the Admiral's Suite which takes up the whole top floor. We did not lack for room! Outside each window, and from our personal balcony, there were views of the ocean just the other side of the road. The decor was eye catching and the facilities were modern. We also indulged in the cooked breakfast which was also a treat. It was one of the best B&B experiences we have enjoyed over a few decades of travel. There is no question in our mind where we will be staying when we are in Stanley in the future.