The rooms k spent nights in in this hotel were disgusting In the first room heater was broken did not have enough amenities for three people We asked for extra blankets and one came back with blood on it The second room a family room the carpets had mysterious spots all over it that u did not want to walk on them even in socks The bathroom is so unhygienic marks on the sink the cupboard was stained all the way threw The shower had marks on the floor no telephone The pool had rubbish in it and the carpark and every nook and cranny has random rubbish all threw it The gutters are over flowing with tree litter Even stepping on the balcony didn't feel hygienic The fridge in our room 2nd room was leaking terribly Free wifi what free wifi and the Ethernet cables are every where If I was homeless I wouldn't even stay here The staff are great but I wouldn't even rate this hotel 2 stars
We all agree the food was very good and worth the wait. There was 6 adults today, we all orederd and our friend who ordered last got his meal first and was finishes before we even got ours. Service was not the best. It came with a smile and they are very friendly, but the restaurant was not busy enough, there was about 35 to 40 people sitting down for a meal and 5 font of house staff and well the speed of service was terrible. It was clean and neat to look at. Very much a typical gaming room bistro. I had garlic prawns, a garlic bread, and dessert, Hubbie had a entree squid and the special Porterhouse for the day and the total it was $84. So not cheap but did enjoy it all. The the dessert was explained as a burnt lemon and lime tart and well there was no burnt it was just taken out of the cake display and put on the plate with some cream not very good.
This place was a breath of fresh air compared to the last 4 places I've stayed in the area. The place very very clean and tidy, the pictures are very accurate which is rare. Bed was comfy. The lady at the desk even gave me the choice of room if I wanted a room towards the back that would get less traffic noise or one in the middle She even opened them up and showed me. Both were very as clean. Super impressed would 100% come back.
Very Good
55 reviews
4.0/5
Price from
PHP 3,348
per night
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Checked out at 7:15 am and there was no one at the front desk. Fortunately, I didn't order breakfast.
The refrigerator door in the room could not be closed. I contacted the front desk and asked them to change the refrigerator or change rooms the next day. As a result, nothing was changed. Window air conditioner is very loud.
The bath towel was torn, there were no hand towels, there were only 2 mouthwash cups, and there were no cups for drinking water.
There are supermarkets and restaurants nearby.
The only advantage is that it’s cheap, so the room was fully booked every day during my two-day stay.
Stayed one night to attend a work event nearby. Great to see extra power points in the room. Overall the room was clean and comfortable. A bit noisy with some children upstairs running around in the evening and early morning - it happens.Breakfast packs handy and unexpected. Bathroom looks to be renovated. Paid extra for a late checkout. Reception staff helpful and friendly.
While the outside doesn't look so appealing, the room and the carpark and walkways were very clean. Comfortable bed and very clean room. Friendly staff. My stay was during the week and it was quiet; I slept well. During a weekend I imagine it may be noisier.
The hotel is just off the road, but there are no restaurants or supermarkets nearby, breakfast can be served at the gas station convenience store opposite. The room facilities are average, but the space is large and the bed is comfortable.
Not exactly as advertised. Room next to reception meant there was noise all day. Staff going to their car all evening meant car doors shutting right outside the room.
Bathroom was dated.
Bed was very comfy.
Lounge suitable for one. Would have been very uncomfortable for 2. Coffee table only, no dining table.
Location perfect for getting to and getting supplies.
The room wasn't too bad, the beds were comfortable. The service was absolutely terrible!!! On arrival we went to reception and the guy that served us was rude and arrogant, No customer service skills at all!!! We went to our room and had to leave and go to an appointment, we returned and went to the bistro for dinner, to be told they were fully booked and we could eat in the sports bar. Looking around there were atleast 10 empty tables, we made our way into the sports bar and I walked straight back out, there was no way I was sitting in there with my family to eat a meal. I walked back into the bistro and asked if I could wait for a table, I was told with attitude from the staff that they would come and find us when a table become free, as we waited there was NOWAY this bistro was fully booked! There were empty tables everywhere. We waited half an hour and I walked in and sat at an empty table, a waitress came over and I said my son is hungry and we will be ordering dinner. We eventually had a meal with poor service!!! I will NEVER set foot back in this hotel again. The staff need some lessons in friendly customer service!!!!!
The hotel is very quiet, the room is very spacious, it is relatively clean and clean, in short, there is nothing wrong with it. After all, it is a budget hotel, comfortable and clean is very good!
Getting tired after a long walk? Sandown Heritage Motel provides highly rated spa services.
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