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I just checked in today and it’s good for the price, the hotel receptionist Sarah was lovely and kept me well informed. I’m staying for 3 days and everything seems to be in shape. I read a review detailing hotel guest with drug problems, it’s a MOTEL you are going to get good and bad and everything in between in any of these places. There’s drug addicts at the five seasons difference is that they can afford it. Lol

We all agree the food was very good and worth the wait. There was 6 adults today, we all orederd and our friend who ordered last got his meal first and was finishes before we even got ours. Service was not the best. It came with a smile and they are very friendly, but the restaurant was not busy enough, there was about 35 to 40 people sitting down for a meal and 5 font of house staff and well the speed of service was terrible. It was clean and neat to look at. Very much a typical gaming room bistro. I had garlic prawns, a garlic bread, and dessert, Hubbie had a entree squid and the special Porterhouse for the day and the total it was $84. So not cheap but did enjoy it all. The the dessert was explained as a burnt lemon and lime tart and well there was no burnt it was just taken out of the cake display and put on the plate with some cream not very good.

It appears that this place has had a change in ownership and the new manager is amazing. It is nice to have a human face behind everything. The staff at the desk are very professional, responsive and helpful! The room is clean and well equipped. The location is also unbeatable, as there are shops (inc. a KFC) within walking distance and the Glen Shopping Centre is only minutes away. I would highly recommend this place and I will definitely come again!

This was my first stay at the Park Royal Monash, and I look forward to many more. From the time I checked in, during my stay, and until I checked out, the staff made me feel very welcome and valued. Little touches such as the room upgrade to a suite, the welcome chocolates, recalling my morning coffee order and bottles of water in my room were much appreciated. The restaurant meal I had after my late check-in was delicious and perfectly cooked, even though the kitchen was about to close. Nothing was too much trouble.

Standard motel. Overall good, clean and spacious. There is no breakfast service and no one comes to work until ten in the morning. The room is near the road (not the highway), so it's a bit noisy. The room has a window, but it doesn't seem to open.

This place was a breath of fresh air compared to the last 4 places I've stayed in the area. The place very very clean and tidy, the pictures are very accurate which is rare. Bed was comfy. The lady at the desk even gave me the choice of room if I wanted a room towards the back that would get less traffic noise or one in the middle She even opened them up and showed me. Both were very as clean. Super impressed would 100% come back.

Foreign motels, after the evening at work, there is no service staff. Oh, no

When we arrived from Regional Victoria, around 4pm, the Reception doors were closed with a message on the window to call a number. At first the lady could not find my booking, a booking I made 3 weeks in advance. After a short conversation the lady gave me the code to open the key safe, at least we had a room to stay in for the night. I was asked what time we were leaving so arrangements could be made for payment of the room, I said we would be leaving between 8-8.30am I was advised someone would meet me at Reception, never happened in fact we did not see a person in all the time we were on the property. No help with directions, no breakfast, not a happy stay. If you are considering staying at this property beware the restaurant and other areas are closed, including Reception, good luck.

This hotel is a great place to stay if going to Phillip Island or taking the little steam train. Sufficient parking spaces and rooms without peculiar smell make people feel comfortable. Especially next door is a gas station, which also makes self-driving easier.

Stayed one night to attend a work event nearby. Great to see extra power points in the room. Overall the room was clean and comfortable. A bit noisy with some children upstairs running around in the evening and early morning - it happens.Breakfast packs handy and unexpected. Bathroom looks to be renovated. Paid extra for a late checkout. Reception staff helpful and friendly.