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This motel is by far the cleanest i have ever stayed in and thats alot. Not one finger print to be found. No mould in the Room. Equipped with the best hot chocolate yummo. Room attendants were smiley. Blonde receptionist was rather happy and a pleasure to me and the kids. Pool was to cold to swim in. Very quiet room despite the traffic ( must be sound proof or double glazed). This is a 5 star place with with 3 star prices. We will be back.

Awesome little unit, awesome price and as always, it’s great dealing with Newcastle Executive Apartments when booking.

The whole hotel was clean, quiet, comfortable! Convenient location, easy access to restaurants, a lovely waterfront area. The staff was so helpful and positive. Frees breakfast was delicious and I can’t say that about most free breakfast. It was fresh, tasty, with good variety for everyone. We give this a 10 out of ten!

This hotel, I decided not to live. Because in the first day of Manly I set up a family hostel, the family could not live. So I went straight to Newcastle's Oriental Hotel (because it looks almost the same). So the comment will give you a medium.

Had a lovely stay at the Mercure Newcastle. The place is centrally located for anyone travelling to Newcastle. It has a nice restaurant and very comfortable beds. The staff (esp Karen and Maddie) were very attentive. Highly recommended 👍

DO NOT BOOK HERE! AVOID!! we had a one night booking of a 3bed apartment for 5 adults as we were in town for a concert. We received a call the day of the booking to say that the room was unavailable due to the bathroom having been destroyed the night prior. We were offered a house instead. We arrived at the house where the manager requested us to pay in cash even though we had paid already. The house was dilapidated (bathroom didn’t work, windows were missing glass etc) & when I highlighted how innapropriate this accomodation was the manager of the hotel argued with me & refused to assist in finding another property. There was an event on so every hotel in Newcastle was booked out. We lucked out with a motel 30 minutes out of town. Rectification offered by the hotel was only provided after I called their head office multiple times. It was a refund & an apology that was basically that it was just a misunderstanding & it turns out the bathroom of the original room had been damaged WEEKS prior to the ordeal. Please do not risk the stress we experienced. BOOK SOMEWHERE ELSE.

The hotel is very close to the Newcastle train station, the transportation is very convenient, the rooms are clean, the kitchen utensils are all available, two adults and two children live in a two-bedroom suite, which is excellent value for money.

My evening arrival was greeted by an unmade-up room, a free drink that could not be satisfied with a stout/dark ale or zero alcohol option nor the usual gold level welcome gift. On day 2 the room was serviced - that is a trash bin was emptied. Nothing else. Housekeeping was not seen again. Despite feedback two weeks ago about the rubberised scrambled eggs and poor clearing of dirty tables, nothing has changed. There are no side plates for toast or fruit servings. On the third day, in desperation, i asked for for a different type of egg - fried, poached, anything but overcooked scrambled and was told there would be an extra charge. No thanks, not this time or any time. I won't be back.