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I was a little lost because of the different locations, but the facilities were great!

Customer service could do with a review at reception, all though breakfast customer service was friendly, showers cold at best, pool area great, breakfast good, great location rooms comfortable enough, disappointing to see room service trays left out for hours at end walking up the corridors not hard to organise someone to check an hour after room service has been placed surely!! Asked twice about pool towels to be glared at like I had two heads only to find out there is none, third walk down to reception with a hey guys there actually is none I’m not just stupid!!

I stayed here for one night, a Saturday night. I had a double room upstairs which was small but adequate and comfortable I wasn't aware that most of the rooms use shared bathrooms In the room there was a bed pushed up against the wall on one side, a basin, a chair, clothes rack and heater. Sound proofing almost did exist I could here traffic noise from outside conversations in other rooms and hallways. That night a band played downstairs, thankfully I had earplugs The bathrooms were quite nice 2 toilets, 2 showers ( one was quite large) and 2 basins with mirrors. Very clean and looked recently renovated For what I paid, it locations etc It was excellent value for money and convient to Broadmeadow station ( short ride on Bus 13), Dominoes, IGA supermarket and bottle shop. Very friendly staff and the pub looked well patronised Would definitely consider staying again, now that I know what to expect.

The room is very large, and there is a large jacuzzi, you can check in by yourself, but I don’t have a driver license, and there was a problem with the verification point. I arrived late. I called the hotel at night and the staff sent a code. . No toothpaste, toothbrush cups, no slippers, you need to bring your own, everything else is good, living near Jesmond shopping center is relatively convenient

Ideal place to stay friendly accommodating staff. Rooms great nice bistro easy to reach surrounding area.

The bed is kinda hard..too much cockroaches..the bathroom ceiling is fulled with black fungus..too noisy..too many drunk people..

Also, the price is quite high, after all, in this place, the price is cheap, there is a breakfast parking lot, and I use the Google map to navigate the past, the road is also very easy to find.