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The room is large and said to have been renovated but it still feels shabby, especially the shower. The bed is king size with two single beds put together. The balcony only has a simple table and chairs, which is not suitable for sitting outside and enjoying a drink. The only entertainment facilities are the outdated gym downstairs and the 90s-style restaurant. There are no discounts for breakfast when staying at the hotel, and the food content is also disappointing. There are only the most basic cereals, eggs and bread. Why make it a buffet breakfast to deceive people? The breakfast view is good, the only plus. The front desk staff are all professional and friendly. The overall feeling is disappointing. As one of the only big hotels in Kiama, there is no competition and the facilities are so old. I will not choose it again.

We stayed here for 1 night as we went to the Winter Festival at the winery. Could not fault our room or the lady who booked us in. We were in the 2 bedroom apartment, which was super modern, very clean & tidy in a great location. Could not recommend this Motel enough. Thank you will definitely stay again & recommend to family & friends.

This is the best hotel you could ever get in Kiama. The provided basement carpark for the guest. The staffs were so friendly. The room was perfect, beautiful and clean. Well done. Would love to stay here again in the future. Walking distance to the beach and blowhole too.

The wedding we had to go to was in Gerringong which was about 20 minutes away from the Motel. Couldn’t do an early checkin. We arrived and checked in at the bottle shop next door to the motel. Had to take a room upstairs as the rooms down stairs had no air con. Had a quick bite at hotel next door which was quite good. The room in the motel was clean and had microwave, kitchen sink and tea facilities. Parking was off road. In the morning we had McDonalds for breakfast which was next to the hotel.

It was a nice family getaway & Mercure Gerrigong provided the perfect retreat. Located close to all the local attractions of Gerrirgong. The person at the reception (Yash) was exceptional. Small gesture of taking us to our room was greatly appreciated. We got a nice room on the ground floor with a balcony. The room was a good size with all the amenities. A paper list of channels was really helpful to find kid’s channels like Disney. There is excellent dining option within the hotel. You can also try local restaurants which are 5 min drive from the hotel. A visit to the well maintained swimming pool & courtyard are a must especially if travelling with family in summers. Overall a wonderful stay.

Booked one night for $150 Kings room Next night booked again and couldn’t get kings room so got queens bed for $160 Went to bar asked for a stout no stout but the 10 feet corridor to the bottle shop sold lots of different stouts ordered a double rum can’t serve double rums I’m 67 some kid can tell me what I can and can’t drink 😎 Then we odered dinner drank two drinks and finally asked how is our meal going and told seven orders in front of us so we bailed The kids play area is popular if that’s your scene then this is the pub for you

We stayed at Shellharbour Village Motel as part of a small group and returned to this motel because we found it very comfortable on a previous visit. It is in a quiet location (no traffic noise or noisy passers-by) and is a short walk from the waterfront and close to a supermarket, specialty shops and a number of excellent restaurants and cafes. The rooms have been recently refurbished and were spotlessly clean, spacious, and equipped with everything we needed, including a very comfortable bed, extra blankets and tea and coffee making facilites. All members of our group were very happy with the accommodation.

Anything but a resort, honestly. BUT Pros: Upon deciding that my mum will be coming with me, i called reception and informed them if they're able to upgrade me from a single bed room to 2 bed rooms. There is a charge though ($10 from memory). The rooms are divided between upstairs and downstairs. When i got there i realized the room was upstairs which wasn't convenient for my elderly mother, staff happily changed it to the ground level. Ground level rooms are VERY accessible and safe with parking straight infront of the room. Beds very comfy. Room very room, didn't even need the AC. They had in room service if need be. Location great. Close to multiple shops and major centers as well as great beaches! They offer after hours self check in which is great. Room are very secure. Cons: Stayed for few nights with my mum for work purposes. Since i was away on site working, my mum had the leisure of observing the cleaning ladies cleaning routines. The lady used the same rag to clean the bathroom sink and floor to clean the kitchen cabinets, countertops and other furniture in the room. Called reception immediately and notified them. They apologized and said they'll chat with them before their next round. Room was small, with limited in-room facilities. Only kettle and toaster was provided. As well as an ancient microwave and a mini fridge that doesn't provide appropriate circular air to keep items cool. Mugs and plates are provided. But bring your own like we did just for extra cleanliness. No sink outside of the bathroom's one which is very gross to clean your dishes. Now the bathroom! Holly crap. Terrible. Small, not clean, very old and moldy. I hated going in there to do my business when i had to. Best part about it is the shower, very warm water. Lighting is horrible. In room service food as well as the local restaurant food was horrible and expensive. Save your money and don't order anything from within the 'resort'. There's many others nearby cafes and restos nearby. Staff a bit standoff ish. Couldn't be bothered to explain few things that i've asked. For the price that was paid, just stay elsewhere.