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Friendly and welcoming staff, both on arrival and throughout the stay. Rooms are clean and well appointed, with comfortable furniture. The rooms are quiet and have all the necessary features for a relaxing stay. Great location and parking is convenient.

It was easy to book online. The place was easy to find. The parking was exceptionally easy (and it was free and there was plenty of it). The room was easy, roomy, very neat, nice and modern, sparkling clean, lots of conveniences (microwave, washing machine, dryer, dishwasher, good size TV). Crisp linen on a soft bed. The staff was very friendly, There was a big gym (which we didn’t use, however was quite amazed by it). Very convenient to a lot of restaurants - eat in and takeaway. We had an elderly guest and the whole place was flat and easy to get around. There was also a pantry with vending machines

From the first moment you walk into the room, the musty smell hits you like a brick! The room we had was very small, but that didn’t bother us at all. It was the stagnant, stale air and the unmistakable smell of a very old hotel room, which once-upon-a-time was inhabited by smoking guests. I tried without success to open a window - I was desperate for some fresh air! On night two of our stay, after returning from a full day out exploring Canberra, I was astonished to see that housekeeping had replaced our towels, but not bothered to make the bed, empty the rubbish bin or vacuum the floor! This property is described as 4-star on the Best Western website, I have no idea how they are able to claim this rating! The breakfast selection can only be described as bare minimum, but the most disturbing thing about the breakfast “buffet” was how messy the entire area was! We found crumbs and pieces of rubbish scattered on each of the tables holding the food. Needless to say, we took a hard pass on the breakfast! The only positive I have to offer about our experience at this hotel is that the water pressure in the shower was very good.

Stayed 3 nights in a standard queen room. The room was nice, although a bit dark as I was on the ground floor with a small window facing the hotels covered entrance. The bed was very soft, maybe too soft for some. The bathroom with walk in shower was compact but functional. The hotel is close the main attractions, with free secure onsite parking. Kingston shops are close by with many nice cafes and supermarket. It has a fully mini bar in the room but I found the prices too high, $9 for a bottle of beer, so I Didnt use it. I got a great rate for my stay.

The location is not very central, but it is okay. After all, it is not possible to have no car in Tu'ao, and then drive to the center in 5-10 minutes. And Canberra, as a capital, really can't see how it looks like a capital, haha ... it's almost like a day and a day with Beijing. Haha ... it's sparsely populated, and almost no one is on the street after 7pm. The environment of the hotel is good. It is the highest two-story building, and it is also very convenient to carry luggage. After all, it is a brand chain. All aspects of sanitation and services are guaranteed, but in general, it is older A little bit! The breakfast in the morning was fair, the variety was good and the taste was ok. It was 8pm when we arrived, and the sky was still bright, but there was not much food outside, haha ... so I ordered something to eat at the hotel, which was not bad!

Location: Tucked away in the Kingston neighborhood of Canberra. Mix of residents and guests. Definitely residential area (there a nice, large park across the street). We preferred this to staying in the City Centre. Short walk/drive to Kingston village with shops, restaurants, and bars. Manuka village is a short drive away. Keep in mind these are low-rise apartments (3 floors) with no lifts. So be mindful of where your room is and that you might have to carry your luggage up a few flights of stairs. Building is secure (need a key to enter). Covered parking. Room: Extra spacious 2-bedroom apartment with large living room area, fully-equipped kitchen (stove/oven, large refrigerator, microwave, dishware, cookware, and cutlery), dining table, and desk. Perfect for the family. Room is a bit dated, but that didn't bother us at all. I don't know if the whole open shower concept is an Aussie thing, but we didn't particularly enjoy it, especially for kids (though this was consistent at nearly every hotel we stayed, not just this one). Service/Reception: As this is an apartment hotel, services are limited. Reception was closed by the time we got there (6pm), but the security staff was there to help us check-in. Check-out was simple and the woman at reception was very pleasant and polite. Overall, we loved our stay here. We liked the apartment tucked away in a residential area. We had no desire to stay in the City Centre. Plus, it was a great value. Would stay again.

Overall recommendation. The environment is clean, the service attitude is good, the facilities are new, the price is reasonable, and the price is high. The location is in Kingston, and it takes about 20 minutes to get to the city by bus. However, the trains are not very frequent, about half an hour on weekends. The hotel’s price/performance ratio is very good: Saturday seems to be the most expensive day of the week in Canberra. Almost old and new and star-rated hotels in the city cost more than RMB 1,200. I booked this one for more than 700. It's still very cost-effective. In addition, there is no need to worry about being noisy on the road, there are few cars at night. I could hear some in the morning, but it was about 8 o'clock, and I was basically awake at that time. There are a lot of food around, for example, I tried penny university and it was not bad.

Great location and super fast check-in and checkout. We stayed in the 3 bedroom apartment that sleeps 6 (1 double bed and 4 single beds) and another 2 can sleep on the sofa bed in the lounge room. Fully stocked kitchen with plates, cutlery, cups and everything you need for cooking. But you don't really need to cook since you have restaurants a short 5 minute walk away and further 5 minutes walk you can be eating by the water! We didn't use the gym, pool common areas, but it's handy to have onsite.

Great location and amenities. Would definitely stay again.