The environment is very good, the facilities are good, but there are a few problems: 1. The hotel does not have a restaurant. The breakfast package comes with a breakfast box, such as the last photo, a little pit. 2. The hotel does not provide slippers and toothbrush toothpaste. 3. I stayed for three nights and only cleaned me once. 4. Check in for international credit card pre-authorization, cash will not work 5. It is far from the city and the traffic is not convenient. I saw many Chinese tour groups living here. I am very sympathetic to those uncles who don’t understand English.
Nice hotel, good location, very convenient to go out, the room is clean. The overall service of the hotel is OK, but the price is not very cheap. Overall good. Recommended.
We booked a week long stay with our daughter, we missed the first day of room service attending to the room we put our sign out for a clean on Good Friday and received a text message to say all room cleaning would resume the following Tuesday.
Good Friday I can understand as it’s a very significant holiday but the Saturday Sunday and Monday I found to be bizarre and the only place I’ve ever had this occur.
The hotel itself is beautiful, clean and in a fantastic location but the lack of servicing over a long weekend when you have a family holiday doesn’t really work.
Excellent
52 reviews
4.3/5
Price from
PHP 6,762
per night
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