After reading some mixed reviews about Mantra Frangipani we were pleased to find all was good. We had a one bedroom apartment and it had absolutely everything we could need. The living area is spacious with a couch and TV, dining table, kitchenette with microwave and full sized fridge. The bedroom had a small desk area and large robe with a safe. The outdoor bathroom was fine and there is a basin/vanity, laundry (with washing machine), and toilet inside. Our room was clean and functional, nothing to complain about at all. There were two air-conditioners, one in the living area and one in the bedroom and both worked well. The staff at reception were friendly and helpful. The grounds were lovely with palms and mango trees everywhere, and the choice of two pools. We didn't have a car because we were doing a few day trips but it would definitely be useful and there is plenty of parking onsite. The bus stops outside the resort and does a loop around Broome and Cable Beach. The town is quite spread out and you could walk to some places but it was very hot while we were there. Taxis are a bit hit and miss but the reception staff gave us a number for a good one.
Booked it as it was advertised on Qantas Hotels and assumed that meant it had food services and was a hotel as I did not have a car, was on my own and knew Broome was not a place to wander around after dark with lots of restaurants. Arrived early, was told the room would be ready at 12 ish. Was headed to the races. Room was not ready (although others that arrived with me were accommodated). Got ready in a steaming toilet with no air con. No food or mini bar snacks so rushed back to cafe at 4:20 before it was supposed to close at 4:30 to grab something for dinner (no Uber eats in Broome!) and it had shut at 4pm contrary to info supplied at check in. Luckily I grabbed a bag of chips at check in - dinner. Pretty depressing. Especially after coming off a Ponant cruise. The room I was put in was attached to another room via an internal door which was not particularly sound proof. Very poor value for money at $430 per night and so pleased I was only in there one night. Sept was not too hot but watch out if booking in summer as the air con is stuck at 24 C and there are no fly screens so you cannot sleep with fresh air as was warned about local security risks on check in. To keep the door locked at all times. No 24 service. Staff leave at 5pm then you are literally on your own which is not what I thought I had booked (hotel/staff/food/security etc around at all times). It felt like a fancy caravan park surrounded by other less fancy caravan parks.
We enjoyed our stay here and the hotel was nicely located (very near Cable Beach but not too near, and near a nice little corner store which even does lunches) I was surprised that the lifts were not working (not much of an apology on the notices) - and that we hadn't been notified in advance. While we had an offer to help with luggage, many people wouldn’t be able to manage the stairs even with luggage being carried, so I don't know what would happen if they arrived and found there were no lifts! Our room - a pool view room - was spacious and the bed was fine. There’s a big desk and a sofa. The lighting was a bit dim; and all the surfaces were very high - not great for a shorter person. I couldn't even reach the top hanging rail in the wardrobe! On the other hand there was heaps of storage space in both the bathroom and the bedroom. I had forgotten, until glancing just now at another review reporting the same issue, that the toilet bowl was stained; when I reported it the reception person looked at me as though I was mad (no apology - but it was fixed that day!) We liked the pool, but I think for safety the location of the steps within the pool should be made visible from the pool itself. While not heated, the pool temperature was comfortable, despite being 'winter'. We ate in the restaurant one night, and although the ambience was lovely, the choice was limited and the food wasn't great. But it was OK. The breakfast is probably the weakest aspect. The continental breakfast is OK, but with some standard things missing, such as orange juice, and the bread for toast was stale; and you can have a meal cooked to order (but you won't necessarily get what you asked for - and all I got when I commented on an error was a shrug!) The breakfast staff when we were there were offhand and unhelpful, unlike nearly all the other staff at the hotel. I did enjoy seeing the tiny fans rotating above the plates on the buffet! If you eat breakfast outside, beware the birds who will swoop on your food if you are not there. In general we would return, but hope that the breakfast experience improves, and that the room cleaning is supervised (and that the lifts are fixed!) If you are a bit claustrophobic, go for a top floor room, as the copious vegetation, while delightful, obscures the view in front of some of the lower floor rooms overlooking the pool.
Very Good
51 reviews
4.2/5
Price from
PHP 7,100
per night
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Stayed at the Billy resort for three nights in a luxury queen tent Absolutely loved the accommodation and property Very in tune with the local environment loved staying in a glamping tent. It was very clean comfortable well positioned in Cable Beach Tent had a modern bathroom with a lovely kitchenette in the back with ceiling fans and air-conditioning A very nice veranda area where you could sit and have outside meals that have just been cooked on your private bbq Dean and his lovely wife Sharelle were hosts of this property and they are doing a wonderful job very friendly and available to you whenever you need help with anything along with their well experienced and pleasant reception staff and resort staff Thoroughly recommend this property to everyone I must when you stay in Broome
Located in Broome (Cable Beach), Bali Hai Resort & Spa is within a 5-minute drive of Cable Beach and Japanese Cemetery. This spa aparthotel is 1.6 mi (2.5 km) from Buddha Sanctuary and 2.2 mi (3.5 km) from Broome Wildlife Centre Reserve.
Pamper yourself with a visit to the spa, which offers body treatments and facials. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab dinner at Bali Hai Cafe, a restaurant that specializes in Asian cuisine. You can also grab snacks at the coffee shop/cafe.
Featured amenities include luggage storage and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 31 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Rooms have private patios. 43-cm flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and you can also request cribs/infant beds (surcharge).
This is a nice and mature site compared to others I’ve been too. With maturity though comes the need to modernise the facilities. It would be my only criticism of the site was the quality of the wash room areas. Although big and showers powerful, they were old and stained. I watched a few trailers struggle to get into some spaces too and it wasn’t any where near busy. For some reason they kept putting people all together instead of on the half empty park. Would stay again, useful cafe and shop and close to cable beach. Use Oiii for taxi service though as you’re miles from town.
Just fantastic to have a stand alone bungalow in a lush secluded setting. The room was well serviced with amenities (dishwasher, washing machine, Foxtel, webber bbq etc.) and made it feel like a home away from home. 😄
Pool was great to spend some time relaxing and the beach, fine dining restaurants and bus were all within walking distance. The really big screen over the road (Spinifex) was fantastic to watch the footy and is a great new place to eat and enjoy a drink.
Thanks Ross, appreciated that nothing was too much trouble and for contributing to a perfect stay in wonderful Broome. Give Coco's belly a scratch for me 😉
We have recently stayed at Seashells Resort, Cable Beach, in a 1 Bedroom King Apartment for 4 nights.
This resort is in a great location. It is walking distance to Cable Beach. There is a bus stop directly outside the resort to catch the bus into Broome town.
The apartment is very comfortable. The living area has air-conditioning & a ceiling fan, as does the bedroom.
The kitchen is well appointed with a washing machine, coffee machine, toaster & kettle, it also has a cooking facilities with hot plates & a microwave.
There is a full size fridge. A comfortable dining table & lounges to watch the TV. Outside has an outdoor setting & a ceiling fan.
There are outdoor communal BBQs with outdoor settings to enjoy your BBQ.
The pool area is very nice with a lot of pool lounges.
If you have a car there is parking available.
The only downside is the shower is in the bath, but this didn't detract from our stay.
We would definitely return to this resort.
Some good and bad features about the resort. Disappointing was that the management hasn't taken note of other reviews pointing out the bad state of the bathrooms. Our bathroom had limescale on the glass and the backing of the mirror was deteriorating and there was rotting skirting board. As mentioned by others the towers were only adequate and didn't have any fluff. The pool was lovely but cold and difficult to get into. We enjoyed the grounds we could see native animals in the evening. The staff were patchy only had to talk to 2 staff members one was lovely and the other very rude. It's about a 20 minute walk to the beach so not an ideal position
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