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Room 11 was not renovated & we felt let down. The lounge was placed at the end of the queen bed & trying to watch TV seated on the lounge resulted in having to turn one's head to see the screen high up on a side wall. Very poor room design in this regard. The shower recess was very dirty: mold on tiles & the drain needed a good dose of bleach. The towels we were given were tatty and worn - should have been disposed of years ago ! The outdoor area could have been cleaned from cobwebs and dirt . The outdoor tiles could have been cleaned as well. The figs all over the driveway were hazardous & this area should be swept on a regular basis. Likewise, the gazebo was unkempt and didn't entice one to sit there & relax. The front verge badly needed mowing and the community newspapers that were littering this area needed to be disposed of. This motel is in a beautiful position - within walking distance to the beach - but it appears that little is done to enhance the property and ensure that guests are appreciated and made to feel welcome. If the owners paid a little more attention to detail this place could be a winner. Would not return but hopefully the owners will take these suggestions on board and give the place the due care it deserves, along with their patrons.

The observatory guesthouse is in an absolutely fantastic location. We were able to walk to and fro the Brewery for dinner as well as the waterfront and of course the famous Busselton jetty. The price was including continental breakfast and the place was sparkling clean. There were lots of extras making a special touch. Easy checkin and checkout. Very good communication with the management.

First time staying at the ship inn, please be aware that they take money out of your credit card 24 hours before you arrive but they say it’s in their terms and conditions! Well it’s not on your confirmation email does not state that at all! During this pandemic I have never come across a hotel that takes your money before you arrive, we have travelled a state of W.A. for the last year when the borders are open and I believe all hotels take the payment when you arrive due to the fact if the borders get closed it’s too messy to do all the refunds. Secondly the rooms are self-contained a very nice apartments but the downfall is because it’s right next door to the pub you get the young ones about 11:30 pm to about 1:30 pm yelling fighting in the car park on a Friday Saturday night so make sure you request a room away from the car park, they should’ve put double glaze windows in and insolation in the walls I would never recommend anybody to stay here on a Friday or Saturday night. Food of the restaurant was nice and not too expensive the service well not as good as what I expected, I ordered a house red 250 mil glass I handed a $20 note over she handed me six dollars back after I realised the next day that that was a very expensive glass of house red. Check out is at 10 but they cut the internet off at 8 am ! House keeping came on the Saturday and they didn’t do a thing no making of beds, no filling up of milk, no fresh towels nothing! I think the staff need to be trained a bit they don’t seem to care about their customers when I checked in it was just like I will that’s our terms and conditions it’s not your terms and conditions it’s not written in a confirmation email we are in a pandemic everywhere do not take anything out of your credit card and to you arrive otherwise there’s a lot of credits going back into peoples accounts which can take up to months as we’ve seen with travel agents and airlines. Would I stay here again would I recommend it the answer is no even though the location was perfect they just don’t seem to have that nice friendly touch or even care it’s all about the $$$$$ I have sent off two emails on Friday to 2 different email addresses and by Sunday I still not had an answer to my emails not very good customer service, so my advice would be to think very hard about staying here.

Would have been 5 stars in all categories, but they failed to service our room on one day. The location is superb, next to Shelter Brewery and the Jetty.

Highly recommend this motel. I stayed in one of the motel rooms. The room was spacious, with a table and chair, a desk, kitchenette (sink, microwave, toaster, kettle, crockery etc). The bathroom was compact, with the toilet squished between the wall and shower. The shower itself was of a good size, but had a problem with leaking when on (which affected the water flow) - I reported this and I hope it's been repaired. The aircon was effective, with a sleep mode for quiet function. The door had a security chain, and one lock. A peephole (with cover) would have been a good addition. The bed and pillows was very comfortable. There was some noise from guests outside into the evening (a Friday and Saturday night), but it wrapped up by 9-10pm. The carpark situation is good, with spaces in front of the motel rooms, and secure gates. The gates need be checked as they make quite a bit of noise when opening and closing - which is clearly audible from the rooms with everything closed. The location is a short walk from the main streets of Busselton, a supermarket, and the beach.

The motel on the whole is on the older side but did not disappoint. The rooms are spacious and clean. Kettle, toaster, crockery and cutlery supplied if you decide to bring a meal home. Beds very comfortable, although somehow the staff forgot to make one of them one day. My only issue was when people were smoking outside the rooms it wafted in under the door. If you are in the room in the corner of the corridor noise travels down the corridor. Can be quite noisy at times. Close to town centre. Would stay here again.

”Stayed” there yesterday. Checked in right on time, met the cleaner, who was very nice. Parking was quite confusing, as I needed to get a garage door opener from inside, but it all worked as it should. This is a typical, nice Australian house that's been converted to a small hotel. First impressions were great. It all looked really nice. Bed was too soft was the only downside I could find. I then set off for the day to explore. I got back at 8:30pm, pizza in hand, looking forward to a quiet, cozy night before a big day and an important international meeting the next morning. Greeted by a large group of people who had taken over the house. Mind you, this is an adults only place, which I usually interpret to be quiet, especially given the good reviews and luxurious feel. I think it probably usually works out, but unluckily for me, it didn't yesterday. I'd just returned from swimming and was looking forward to unwinding. Instead, this large foreign group was cooking smelly food in the main kitchen, loudly gathering and drinking vodka from massive bottles, and had turned the thermostats up to 28 (!!!) degrees. It was literally 33 degrees outside a few hours earlier. I live in one of the coldest regions on earth and have never set my thermostat past 24. It was an absolute sauna in here. They asked if I wanted to join them to drink, I politely declined, went to my room, ate my pizza, took a shower, and got ready for bed. Quiet hours are posted as 10pm, so I patiently waited until then, though had packed my bags ready to go. Reflecting back, I think they likely thought they'd booked out the whole house. That's the best way I can interpret this. I was traveling solo, and this was a large group. NOBODY from the property is onsite to assist. They leave a phone number to contact if issues, but I couldn't call with my international sim. They brag about their high ranking and ”as seen on TV”. With all this bravado, one would think they'd leave a way for international guests to contact them. I tried through **********, i tried through the Baudin website contact form, I emailed multiple times, and I added their number to whatsapp (where they had an active account) and messaged multiple times. I also asked the large group to stop, but they didn't. I'm not going to escalate that further whilst alone in a foreign country. I'm also not paying for a 4 star hotel to be a babysitter, security guard, or parent. Why would this hotel allow a large group to book every room in the property but 1 - the main master suite? Ridiculous. I ended up leaving shortly after 10pm and tried every property in Busselton AND Bunbury (45mins away). All were closed with no human contact. I then ended up driving 3 hours north to Perth through the pitch black with bad eyesight, and going to multiple hotels before finding one for 300/night - where I'm currently writing this review. I got a casual email from the property this morning around 9am basically saying Oops, we didn't get a message fr