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Friendly front desk, friendly staff, convenient parking

We phoned prior to find out parking options. They said no valet. We arrive and sure enough, there’s complimentary valet parking for guests. This was a pleasant surprise. The lady at reception was not especially helpful. We requested an early check-in during booking process. We arrived around 2 hours prior to normal check-in and were told our room wasn’t recently. We paid extra for breakfast, $100 meal credit and late check-out. The receptionist twice mentioned a $50 credit - not sure why? Our lunch meal at restaurant Nineteen was excellent. Fresh oyster journey, moreton bat bugs and dessert. An extensive wine list including by the glass. The infinity pool on level 19 looks amazing. Given more time, we would have used it for sure. We booked the stellar room. The room itself was spacious and luxurious. King bed. Separate living/dining room. Both with large TVs. Bath tub. Monsoon shower. Bath robes and slippers. Smart lighting and curtains. Large balcony with 180 degree view, albeit ocean view mostly obstructed by other buildings. Mid afternoon, we received a random knock on the door. It was the turn down service. We didn’t oblige. Reception had failed to mention this. We ordered room service for dinner. Uninspired menu. Burger and fries took around 45 mins. It was warm at best. And very over priced. There was some loud-ish dance music being played in the shared corridor, over the in-house audio speaker system. Poor choice. We could hear it while watching TV in bed. Fortunately, the next sound track improved around 2300h. Breakfast was pre-paid. We were handed a memu and told we could order what we wanted. Juice, tea or coffee and a main. We ordered crab omelette and some sides. We were unexpectedly charged extra for the sides. It wasn’t explained to us. Thankfully, check-out was simpler and smoother than check-in. Concierge and valet were on point. Overall, we enjoyed our stay, but for the price tag, don’t think it represents fair value - we’ll unlikely return.

We stayed a couple of days in Bel Air on Broadbeach and enjoyed it very much. Our two-level apartment was located on the 17th floor of the east tower which had a spectacular ocean view. The apartment was pretty new and was very nicely furnished. The furniture, kitchen and bathrooms had a high-quality standard. Washing machine, wifi etc, everything worked well. Bel Air on Broadbeach also provides a great pool area, a nice little café, parking possibilities and a reception with a very friendly team. If you are looking for great accommodation at Broadbeach we definitely can recommend Bel Air.

The apartment we stayed in was fantastic and clean. It was in a great location being walking distance to all Broadbeach restaurants, shops and the beach. The pool was fantastic and big enough to swim laps. The amount of crockery , cutlery and utensils was extremely minimalistic. BUT. We were advised of the possibility of construction noise on the west side of the building. This was nothing compared to the horrendous construction noise on the east side of the building. Heavy machinery and foundation drilling noise was a constant. For our entire stay, we were unable to sit on our balcony overlooking the ocean due to the noise until about 5.00 in the afternoon. This construction would start at 6.30 in the morning (with the exception of Sunday) and was extremely intrusive. Fortunately we experienced great weather for our stay so we were able to spend time at the beach for some serenity. Reluctantly would NOT recommend staying at these apartments while construction is occurring to the east

Everything was great except the terrible weather and food outlets either all closed or terrible salads at the oasis carvery. Plus side clean, great service, and the ribs at Fat Freddy's were excellent! Had to pay extra for car parking. View to the darling hotel and traffic noise as expected.

1. The apartment is very large, the master bedroom faces the sea, with a big bed. The second bedroom is actually a study room, so there is no window. There is a bathroom separated from the master bedroom, and both sides can enter. 2. Sanitation is ok, the kitchenware is clean, the washing machine is still new, the dryer is a bit old but clean 3. Free parking. It is better to leave a comment when booking. When you arrive, stop at the door or on the side of the road. When you go in and check in, you will be given a sensor 4. Walk straight to the pacific fair and cross the bridge for 15 minutes. The restaurant will open in the evening and the store will close at about 5:30. There are Mobike bikes available for rent. 5. Going in the opposite direction to the pacific fair is the beach. There are not many people and there are lifeguards during working hours. If you go north there is a larger children’s play area. Is the location similar to Oasis? 6. Before leaving, remember to throw away all the trash. Recycle the trash can in the garage. Put all dirty tableware in the dishwasher. If it is too dirty, it seems that the hotel will charge a cleaning fee of $75 starting