Search Your Birtinya Hotels

Cosy and relaxing hotel just right in front of the lovely lake. Friendly staff whom made our stay a pleasant one. It was a leisure 10 mins walk to the nearby shopping mall with Coles supermarket etc. Love the breakfast spread, while enjoying the morning scenery 🌸🌸

We stayed 4 nights in a 2 bedroomed apartment with lake views from the huge balcony. We really enjoyed the stay and are planning to book again for this year. The table on the balcony was great for meals or just relaxing. Inside the place was spacious and had everything needed including washer and dryer. The carpet had definitely seen better days and needs replacing and the lounge furniture need to be freshened up by a good clean or replace. Otherwise the rooms were spotlessly clean. The pool area could do with some plants in pots. We didn't swim as the pool was pretty cold and we had rainy weather a couple of days. Reception staff were so welcoming and nothing was too much trouble. we were upgraded from 1 bedroom to 2 which was really great. We look forward to our comfortable stay whilst seeing more of the area when we return in November this year.

The best stay we've experienced in Australia! We have been to many different towns and many hotels so far and this is by far the best out of them all! Well done and thank you for the pleasant accommodation.

I ordered a lunch pick up today and received great customer service from Brad. It was ready in only 15 minutes. My order was ready as soon as I got there and I thoroughly enjoyed my chicken Caesar salad. Definitely recommended for a quick lunch.

Upon checking in, the foyer and reception area smells like cigarettes. One thing I can compliment this hotel on are the staff at check in who were very friendly and helpful. The room itself is very dissapointing. The carpet is dirty, the air con is only in the living room which just simply does not reach the bedroom. The fan in the bedroom creaks. The bed is so old you can feel the springs and it is almost like a trampoline. You would almost consider sleeping on the couch. The toilet is at the end of the hallway in the bedroom with NO DOOR. The shower head is so clogged the water kind of sprays everywhere except on you. The soaps and supplied shampoos, etc are fine and there are enough towels and linens. The room is however, sad and dated and simply depressing. The curtains are filthy and have holes in them. From 5am a dog, presumably somewhere in the complex, was barking non stop till 7:30am. It was loud and noisy, hot and humid. I felt really uncomfortable in this hotel. People live here, and you almost feel like an intruder and they watch you and look at you like you are a criminal on their property….! It’s an unusual, gloomy place and I would not stay here again.

The guest rooms here rate no more than 3-star. While fairly clean and with good beds and fair but small ensuite, they need new carpets and just a bit of care around the edges. Our room was quiet, on the upper level. A bit of money spent on the rooms would lift them to a higher level. Room servicing was good. We booked direct. They are a reasonable price for this region. We were given drink vouchers and breakfast pack each day, and discounted meals in the adjoining hotel, which we enjoyed immensely. The guestrooms are small, but we used the large Kawana Hotel and its marina outlook as our lounge. This made our experience better.

Booked on last minute and couldnt be happier. Was a bit worried when i first arrived but as soon as i checked I knew i had made the right decision. Room was clean and pool was really nice to go in at end of a hot day. Would stay here again ...........