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The room itself was more than adequate and the spa bath in the private bathroom a delight. But the visit was spoilt by the false advertising on the booking site. We were promised a free continental or English breakfast but upon asking for it were told they didn't do breakfast and suggested to go to McDonalds. We were told there was a bar/lounge. SInce we were there for my wife's birthday we thought a drink in the bar would be nice once we had the kids in bed - but there was no bar to be found. The room details mentioned a ”full kitchen” but this was just a microwave and a kettle. It was a nice room at a reasonable price. There should be no need to lure customers in with lies.

The room was clean, bed comfy and a hot shower. Very basic inside. After two showers, it had leaked through to the lounge and soaked the carpet. We had to block the front door surrounds with the extra pillows as the draft blowing through was very loud and kept waking us up! A sign on reception door said it was closed, please call. The phone was answered by fellow sitting at reception desk that we could see through window, he requested we come in, when asking about sign on the door, he ignored us. Car parking is rather tight, if you have a largish car. Cleaners were quite noisy early in the morning. This will certainly not be my first choice when looking to stay in Ballarat again, not good value for $$$

This motel is on the edge of the city centre and close to restaurants, supermarkets and other amenities. The bed was very comfortable and a real large bed (not two single mattresses stuck together as many places seem to offer). Our room had a sofa, table and 2 chairs, small fridge, kettle, toaster, and tea/coffee making facilities. TV only offers free--to-air but that was not a problem for us. Very clean and easy check-in check-out. Off-street parking, good value all round.

I fully understood that the property is rated three stars. That was to be adequate for purpose However, I had extreme difficulty with the price negotiation. I found the fluidity of pricing extreme, following three phone calls in short succession on the same day the variation was $40.00, I booked at the rate $140.00 and was charged $150.00. When I pointed out to the proprietor the discrepancy the response was “ you are an awful person”, I was affronted. In terms of facility, the room is a little run down, the couch was worn and uncomfortable, there were minimal toiletries, eg, no shower caps. The security lock did not work, the plumbing was noisy I do not consider the property value for money and front of house has poor people skills. I would not stay sgsin

Thanks for a great experience during our stay. We had a spacious family room including a queen bed, a single bed and double bunk. The kitchenette had equipment beyond the norm. There was plenty of natural light from full length windows near the balcony. We easily walked to cafes and supermarket.

The hotel has a long history, and you can feel the special cultural atmosphere as soon as you enter it. The elevator door still needs to be opened and closed manually, like some shooting scenes in the movie. The night of the stay, the front desk brother was warm, the service was thoughtful, the explanation was very patient and detailed, and said that the design of our passports was cool, from the color of the cover to the design of the first page. The dinner was eaten at the restaurant on the first floor that night, and they recommended red curry fish, which tasted very good. The hotel room is clean and tidy, the single bed room is booked, the heating is comfortable, the bathroom has a hot towel rack, which is very comfortable.

This is a lovely hotel in the center of Ballarat. It's not hard to find restaurants and bars in the local area. HOWEVER, be aware of the nightclub downstairs. It runs until 3 in the morning and can be heard in rooms above. Some sound insulation, either for the nightclub or the rooms, would be fantastic.

So many positive things to say about Sovereign Park but the 2 memorable standouts which will have us returning would have to be, the SERVICE and INDOOR HEATED POOL & SPA! The booking & check-in process were both so easy. Jen served us throughout our stay, she was immediately warm and welcoming. After checking out and having mentioned we were going to explore the Wildlife Park nearby, we had a call from Jen about some precious plush toys our daughter had left behind. She knew how important it was to get it back to us so she wasted no time in contacting us before we made our way back home. The family room was comfy & cosy, clean and included all the amenities needed. The kids had the best time in the pool, spa & sauna. Mummy even got some time to spend in the gym, nothing flashy but complete & practical. Thanks so much & keep up the great service. Location: Under 10 mins to Kryal Castle 4 mins to Ballarat Wildlife Park 2 mins to Coles/Baker's Delight 0 mins to Red Lion Hotel with kids playground (adjacent to Sovereign Park reception)

The hotel is relatively new, the rooms are well-equipped, clean and tidy. It is very close to the city center and the surrounding environment is quite quiet. There is an open-air parking lot next to the hotel, which is free. The hotel has an underground parking lot, and the elevator can go directly to the room floor. When checking in, the waiter will ask you if you want to park your car in the underground garage. It is safer, but it costs 15 per night. knife. The access control can open the basement door and the glass door to enter the hotel. Scan the card and take the elevator to the room. The overall feeling is very safe and convenient.

Ballarat flashed from Melbourne, the hotel is one step away from the train station and conveniently located. The sound of the train can be heard, and the hotel has earplugs at the bedside. But the staff is seriously insufficient on public holidays, and the front desk +housekeeping seems to be one person. Booked a room rate with breakfast, checkin was told that there was no breakfast, contacted Trip.com customer service to solve it