Best Rosental Hotels

No. No. No. You do NOT want to stay here. This is my first review EVER. My first night here REQUIRES one. My husband and I booked a 4 nights stay in this miserable hotel for our 1st trip to Austria. Day 1 (Thursday): The location outside of the city is great. The accommodations and surroundings are wonderful but it all means NOTHING if you can't sleep!!! The entire hotel has no AC, which is fine for the winter, but Austria has very warm summers. This is nothing new so it makes no sense that we were dying in a 35 degree (C) room because it lacks AC. I've never stayed in a hotel that lacked AC, not even Alaska. We were given a small fan that simply could not have possibly cooled the room, but did manage to move the hot, thick, stale air around a bit. For the few moments that we did manage to dose off, we were awaken by the extremely loud group located on the lawn, outside the bar, just below us; loud laughing, cursing, LOUD group sing-alongs... I always travel with ear plugs because I realize that it would be quite unreasonable to expect complete quiet anywhere. Still, my earplugs and the white noise of the fan could do very little to mitigate the disruption. When I called the front desk to complain (almost 1AM) I learned that the night reception folk speak no English. That required me to get up, get dressed and go all the way down to reception, after typing my complaint into a language translator on my phone to show to the person at the front desk. Approximately over an hour later (almost 0300), the noise quited a bit and we were able to sleep. Day 2 (Friday): As we left to spend our 1st day in town, we told the front desk that the ”do not disturb” button on our door appeared to not work and that we requested no one enter our room. We were told by Adrienn that she would be sure to let the cleaning staff know. We returned to find that our room had been entered, cleaned and bottles we were saving to refill had been removed. Also, the cleaning staff had left us with only one towel. When we returned to the hotel that evening, passing by the front desk, the same gentleman who checked us in stopped us and told us he learned of the previous night's noise disturbance and appologized. He went on to tell us that the hotel typically holds events that might be a bit noisy in a separate area of the hotel, but that the previous loud guest that were below our room were participants in a conference that ended and they were celebrating a bit louder than the hotel anticipated. He ended by telling me that a wedding was scheduled for Saturday, but we should be uninterrupted because the entire wedding and reception would take place away from our room. Day 3 (Saturday): While at breakfast (a buffet) we noticed 2 or 3 of the guest bringing their dog to the restaurant (something we've become accustomed to). What shocked and disgusted us was when we witnessed someone, who appeared to be a supervisor (based upon what appeared to be her telling others what to do and them c

Superb hotel that lives up to the reputation of its name! Ideally located at the entrance to Baden, on the edge of the delightful ”Wienerwald”, it offers the choice between plush and classic rooms in the original building and more contemporary rooms in the modern building. We had chosen the original building: a marvel! Character room with a balcony and a Viennese decoration. Excellent quality bedding, impeccable bathroom... the dream for a price. Excellent breakfast as varied as plentiful. Friendly and efficient staff. Only downside: the limited à la carte restaurant. It's good but too limited and far from even what the Sacher cafes in Graz or Innsbruck offer! Shame!

Baden is a beautiful town and At the Park was the perfect place for us to stay. The hotel has a great location on a lovely park within walking distance of everything we wanted to see. Our room was clean, modern and spacious. The breakfasts were excellent. And the staff was helpful and friendly. A great hotel!

Feeling pretty good

Das Haus wurde liebevoll und sehr gediegen und geschmackvoll restauriert/renoviert. Unser Zimmer (oberstes Geschoss) war sehr schön, neu und ”sinnvoll ausgestattet” eingerichtet worden. Die Betten/Matratzen sind sehr gut und angenehm. Die Speisekarte des Restaurants ist klein, aber fein- es findet sich für jeden etwas. Die Küche und damit das Essen (wir haben 2 x Abend gegessen) ist qualitativ hervorragend, perfekt zubereitet und angerichtet. Das war es dann mit dem Positiven. Offenbar muss es dort wo es Sonne gibt, auch Schatten geben - das ist leider hier nicht anders. Das Haus möchte ein 4-Sternehotel sein, was das Haus auch ”hergeben” würde, ein Grossteil des Personals (besonders 2 davon - soferne man eine als ”Personal” verstehen möchte) sind gelinde gesagt eine Katastrophe und machen jeden positiven Eindruck mühelos zunichte. Am letzten Abend haben wir mit der Familie (4 Erwachsene, 1 Kleinkind) im hauseigenen Restaurant gegessen. Tisch war bereits 3 Tage vorher reserviert worden. Am bewussten Abend gab es mit einer Dame des Personals (rote Brille) gleich mal heftige Diskussionen um den Tisch - an dem Zitat: ”die Stammgäste, die seit Jahren am Montag kommen sitzen würden”.... Unfreundlich, und angriffig. Die Stammgäste interessieren mich, als zahlender Hotelgast, der ganz bewusst und aus verschiedenen Gründen, genau DIESEN Tisch reserviert und zugesagt bekommen hatte, nicht. Danach fiel die Senior-Chefin des Hotels quasi über uns her, um uns mit den Worten ”die brauche ich jetzt” sämtliche Speisekarten- meine Tochter war noch am Lesen- zu entreissen. Und so zur Abrundung wollte die rot bebrillte Dame dann den Tisch sofort mal abräumen, während meine Frau noch nicht mal die Hälfte ihrer Vorspeise gegessen hatte. Auf meinen Hinweis, sie möge das bitte lassen, weil wir ja noch gar nicht fertig seien, knallte sie uns die leeren, bereits abgeräumten Teller HEFTIG, wütend wieder auf den Tisch. Danach war sie ”beleidigt” und zog es vor sich auf meinen freundlichen Gute Nacht Gruss weg zu drehen, anstatt zurück zu grüssen. Das alles hätte ich gerne am nächsten Vormittag dem Chef selbst berichtet, doch der glänzte leider, wie so oft, wieder durch Abwesenheit. Lieber Chef: Wenn Sie ein 4-Sternehaus sein wollen, dann müssen Sie auch 4-Sterne Personal stellen (und Sorry, Ihrer Mutter Hausverbot erteilen - tut mir leid- ist aber die ungeschönte Wahrheit...). So ist das nicht mal 2-Sterneniveau. Schade, dass Ihnen ein Teil des Personals den guten Eindruck des Hauses mühelos kaputt macht!

The location is relatively remote, the facilities are very clean