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The setting is out of a movie. Exactly what you would expect a hide a way in Austria to look like. The hotel is an old castle I believe, that has been newly renovated. Cosmetically it is pristine. When you walk into your room the crisp white duvet makes you want to get in bed and never leave. The literature said that there are six restaurants. When we were there, we knew of 1.5 restaurants. There is the main restaurant that has a direct view of the lake. Very beautiful. The food is five star for sure and what we ate was delicious but it seemed that the menu did not vary. We were there three nights. We were told that the second restaurant was closed but that we could eat from that menu if we wanted to sit at the bar or the bar room (that has soft seating). We did that one night and the food was excellent. In sum, there appears to be only one main restaurant at this time. The spa is gorgeous. Sleek and modern and very Scandinavian looking. It all looks brand new. The pool goes from indoor to outdoor and is gorgeous with water that dares not lap over the sides. There are saunas all brand new and immaculate. Because it’s so new it is definitely going through growing pains as to be expected. The staff is polite but tentative. In sum, a great venue for some rest and relaxation with as much culture/activity as you would like.

Small Speaker Radio Station: It’s no longer Sheraton! The Luxury Collection next to it is also under renovation and is expected to be delisted when it opens! The hotel has been renovated and is much newer than before! The breakfast is average, but breakfasts abroad are similar!

This hotel is everything you expect from a well established family run Austrian lake side retreat. The protocol of its day to day running is well established and sound, removing the irritations that often come with a newer or badly managed establishment. The staff are well trained and informative. The food offerings are plentiful but not lavish or luxurious. I’ve been to other Austrian hotels where for example, the cold meats and breads at the buffet are of better quality and more abundant. More varieties of fruits and vegetables offered at the juice bar etc. This didn’t detract from the enjoyment for me personally but I mentally noted it and another guest who had been coming to the hotel for many years did say that the quality and quantity of F and B ‘wasn’t what it used to be’. Despite this I still enjoyed it and I am sure the hotel are doing its very best to make it work in a market that is probably more challenging of late in the face of rising costs and local staff shortages. Sometimes I felt like there was a rather meagre and ungenerous edge to some of the services eg charging 1.5 euros for a carafe of tap water at the table (when you didn’t order alcohol/wine), and the buffet choices mentioned above, hence my 4 rather than 5 star rating, however I would definitely return to this hotel and recommend it to others. I appreciated the positive environmental efforts the hotel are going to; a rather officious towel policy (well managed and not onerous) and the avoidance of plastic use. Excellent job. The rooms are super comfy and function well (if you want marble and brand new bathrooms and fixtures, don’t stay in this kind of hotel). The housekeeping is top notch. The spa services and facilities on offer are great. The massage I had was lovely. The staff are super lovely. The price is fair. I really enjoyed my time here. PS we upgraded our room mid stay. The reception assured us it would be an easy and seamless move, all done for us however it wasn’t at all. The porter who came refused to do it for us even though we had been told to the contrary. After throwing our things into a case at top speed we felt rather misled and when I raised it subsequently no one came to explain or apologise. Not a big thing but definitely an easy fix for the hotel - I guess things sometimes get missed or mis communicated.

My experience at the Jacob hotel was nothing short of perfect. The staff was friendly, and professional, the owner who was very welcoming and helpful in showing the best bike routes. The room is modern and with more than enough space (very cute the bike helmet holder on the wall). Breakfast served from 7 am includes a rich buffet with different types of milk and local produce. Dined at the hotel restaurant twice, including one in the lovely hotel garden, and were very satisfied with the menu and drinks. Bike service is on another level, with a mechanic available to support your setup needs. The rate includes free access to a 25m heated pool with a weekly lesson. Complimentary electric car charging. The beach on the lake is convenient and the scenery is unique. We will be back, definitely

Villa alma is the best accommodation for a trip to St. Gilgen. This accommodation is very clean, stylish and well-managed .There is an outdoor space where you can enjoy the beautiful scenery of the Wolfgang River, where you can enjoy a dry sauna. The dock to get to SchafbergBahn is within walking distance and very convenient for sightseeing. The delicious breakfast was also provided, so I had a happy time. This is a place I want to visit again. I really recommend it. Thank you to the staff who were very kind and warm.

First of all, it should be mentioned that this hotel is a real eye-catcher. The location is optimal, isolated! The reception is extremely helpful with any requests (solstice bonfire, boat trip). Thank you very much for that. The rooms are very spacious, attention is paid to the little things, like the mini bishop's hat in the toothbrush glass!! Hospitality is a TOP priority here! The staff in the garden and in the restaurant, especially the men, are all great!! A consistent team that knows each other, you notice and feel that. One gentleman who was very calm and always found the right words in a highly professional, calm manner was a real positive, someone has to try and imitate that!!! The cuisine is magnificent, tradition and modernity combined, it doesn't get boring after a few days! Great enjoyment that other decorated restaurants don't offer at this level. Definitely! Big compliments to the whole kitchen!!!!!! We met the head chef personally and expressed our thanks, thank you very much for the kind words, it was a lovely chat, it was important to us to also compliment them on what goes on behind the scenes. From around 11pm you can experience a lot of peace and absolute silence (if that still exists anywhere in the world) directly by the lake or while walking along the barefoot path. We felt very comfortable and would love to come back to this wonderful place. Many thanks and best wishes to all the people who make this place what it is!!!

2 large and 2 small rooms for 3 people. The hotel is really great, very Austrian countryside. The continental breakfast is very rich, with a variety of delicious, especially bread, with many items and everything is delicious. The children ate the most in Europe this time. On the night of check-in, I unexpectedly encountered the monster parade before Christmas. It was a very interesting experience. Diagonally opposite is a Christmas market, the food is also very delicious, the locals recommend an orange juice flavored cocktail, which is amazing, even if it is alcoholic, it does not taste alcohol at all