Anonymous User
February 16, 2024
I stayed in this hotel with my friends. Everything else was fine, but something happened. This is what happened to my friend. Nothing happened overnight. In the morning, he woke up and turned over and felt a tingling sensation on his skin. He turned over and looked for something, but found something like a "pin". He immediately called the room cleaning staff. They also saw it and promised to solve it. We said we hope to solve it as soon as possible because we are here for tourism and will not stay in the UK for a long time. They also promised to solve it. When my friend came back, he called them and they said, why didn’t you tell us at night, but in the morning, and said it was the laundry’s business, as if to let us go to the laundry (so funny)? The attitude is very bad. Can such a handling method satisfy the guests? This hotel happened at the beginning of our journey. The reason why I will comment at the end of my trip is that I want to compare the services of hotels in other parts of the UK. The result is that there is no hotel that treats guests with such a bad attitude. It is probably because you tourists are not living in the UK anyway, so it is okay to treat them like this. It seems that they are not afraid of bad reviews. Nowadays, there are very few such ways of treating guests, but you must know that "a bad apple can spoil the whole pot of porridge!" I hope that guests who are going to stay here will pay more attention to the service attitude and hospitality of this hotel!
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