I am reviewing my stay in a sunset suite; about one mio per night. I did not expect a lot so I booked the most expensive room available at that time to have at least some hope for good standard but was left disappointed. 1. Overall impression The hotel is entirely run down, the reception area leaves the impression of the owners home and I was not able to spot a clean spot. Checkin was smooth because nothing was done. Manager refuses to speak English thigh his English is good. This educational approach to foreigner is common but this was a different level. I have not been to IN long enough to speak the language to the level the gentleman expected so had to insist on EN, but that was dead end. I found his behavior impolite at best. 2. Room The room was spacious, but that was the only good thing. It was dirty, sandy, the walls were falling off and I did not dare to sit on the couch.; hell knows what happened there. Went to Indomaret to get bugspray; urgently suggest that to any customer. The bathroom was one wet room, common in low priced hotels but why do that in the suite?!? The balcony/Terrasse had a good location, directly at the beach in front of the waves. I was afraid catching a disease sitting in the couch on the Terrasse though. 3. Restaurant After a long days ride I was hoping to have just a dinner at the restaurant and call it a day, restaurant was closed, so back on the bike and search for alternatives. Luckily all other restaurants were open. 4. Sleep quality The bed linen was dirty. The sleep was ok until 6am when the common area was filled with people and it was loud. Very loud. 5. Breakfast Reason for the common area being so loud was that the breakfast was not provided in the restaurant. They would bring nasi and stuff to the room and have some drinks and breads in the floor provided for pickup. I ordered my breakfast for 8.30 to recover from the ride; the first time they knocked was at 7, then 7.05, 7.15 and at 7.30 I finally had enough and opened. The common area where they provided coffee and things was an entire mess. Food was lying around, most was empty; I could only get some last sips of water. 5. Checkout was non-existent; hence smooth. 6. Conclusion Overall a disaster for this price. Can easily get the same for half the price and with better service.
40 Reviews