Best Cipanas Hotels

"Stayed in room 1024 Pro: Room clean Efficient check in and check out Nice view of mountain and trees Dish variation were nice, lots of options, i love the kuah bakso so comforting. Cons: Unable to set AC QR in tv to see room dining menu unable to open, sent email to reservation no response. So we cant order food for room service. At night room smells of solar fumes like machine fumes and in the toilet smells like thinner or paint or some chemicals which is significantly disturbing. Please check room 1024. No information on facility or activities during check in, only informed there’s free photoshoot Understand that photoshoot are part of facility BUT, so manya people taking photo in the morning makes our morning walk not smooth, many times have to STOP waiting for people photoshoot. Please consider to create specific photoshoot area. Must relook on food quality, during dinner buffet chicken sausage not fresh, kue putu apek becomes inedible. Please add paintings or plants on wall, we walk out from lift in 10th floor, head to our room, on right side there’s big empty wall left a depression feeling."

"As five star Hotel, it's organized tidy and good location. Farther more has very beautiful green mountains around, high quality of services and facilities. Clean Room and very cozy bed. Good breakfast variety for options and tastes. The staff friendly,"

"Happiness can stay here... Not noisy from the highway... The people who have the resort are very kind and friendly... 24 hours uninterrupted coffee sm tea and hot water...very helpful for those of us with children, if we want milk... Well done at the resort..."

"This is not the first time we have stayed in Novus. We love the design of their lobby. It's very cozy and elegant. It looks like they renovated their room. The room is clean, but for some reason, they don't have rug outside the washroom. This occurred in all rooms that we booked (3 rooms). When we called and asked for a rug, it took so long for them to bring one to our room. It seems that they were understaffed. Novus is just perfect for a family getaway. They have a kids club, golf court for kids, horse riding, and art activity, and you can bring your kid to feed the rabits."

"I was here last week. Firstly was afraid because there are no reviews.. but everything is great, hot water, clean rooms, locations is not far from waterfalls, breakfast is good, but do not have many choices. they dont have AC but I think you do not need, kinda cool temperature in that place"

"Back for my second stay here. My first was for a business trip. This time I came with my family and wow there have been so many great upgrades. They now have a putting green, a driving range and even a cozy coffee shop. It truly feels like a real staycation, everything’s here!"

"A great Mo housing, known to many Arabs, clean and tidy, and they served excellent, and their location is excellent near everything Al-Falmart, an Arab grocery, a Mull Punchak, Arab restaurants, and a paradise garden."

"The room is decent but the towel is a bit smelly, not that clean. The corridor's carpet too old so the look is dirty, need replacement. The breakfast is very indonesian although they also provide bread. The bread quite dry and they offer margarine instead of butter, chocolate sprinkles and unknown spread. The fruit is very limited. The parking lot is too small to accomodate all guests' vehicles. The last day of my stay there were 2 big buses parked in that small parking lot. I could not sleep well as the noise from the vehicles pass by. This is inevitable as they also admit it. But the hospitality is very nice."

"Clean, good service, friendly, beautiful place, cool, really good, very recommended for families or with a couple, there is a garden, you can also make a walk in the morning"

"The rooms are clean and the customer service is included in the tourist-friendly category I am satisfied with the open place, especially the view of Pangrango Mountain and quite a lot of views, the swimming pool is very clean, and the restaurant is very clean."