Akra Fethiye Tui Blue Sensatori - Ultra All Inclusive

The entertainment is insufficient and ends way more early for a resort.

Our holiday at The Residence at the Sensatori was absolutely unforgettable! From the moment we arrived, the exceptional service made us feel truly valued. A special thank you to General Manager Aslihan, whose leadership ensured every detail was flawless. The food was a highlight - as always! We enjoyed the incredible cocktails, expertly crafted by the mixologist bar staff. All staff are a credit to the hotel, but I want to give a special shout out to both Melike and Zeynep - as they went above and beyond to make our experiences so special. We have visited The Residence many times before, and it always exceeds our expectations. As always, we can’t wait to return! Highly recommended for anyone looking for top-tier luxury and service.

Very good service

Just returned from our first visit to this wonderful hotel. From the moment we arrived to the moment we left the service was first-class. It says so much about a hotel where so many people are returning guests and the staff have worked there for years. The pool area is beautiful with palm trees, banana plants, sunbeds in the water and cool boxes by all sunbeds with bottles of water and beer. We had a swim up room with access in to the main pool. It had full sun until about 1.30pm at this time of year (some have full sun all day depending which direction they face). We enjoyed having a lunchtime drink at the swim up bar and a chat with Izzet. Food and drink here is top class. We had breakfast at the main restaurant (buffet and a la carte options). Don’t miss the “menemen” - eggs with tomatoes. We would have lunch down at the Sunset restaurant on the beach. It’s a lovely location. Lots of options for dinner and the food everywhere was excellent. Special mention to Emreh at the Balkon cocktail bar. Amazing cocktails and his English was excellent - we learnt so much from him about the Turkish way of life and so much more. We will be joining the ranks of people that return here and it is easy to see why. We met so many lovely people and had a fantastic holiday.

This has been our first visit to The Residence and sadly, also likely our last. We've spent 13 nights there which is right about 13 too much and if I had a time machine to stop myself from going, I would. Cleanliness/maintenance: At the start 5/5. Even the AC, which we don't normally use in hotels, due to it being usually full of filth, was clean and well working here. However, everything got progressively dirtier during our stay so eventually, 2/5. The room cleaning staff is strangely inconsistent. Each time she did something different - furniture moved to different places, didn't close the door to the balcony a few times, often took away our, still mostly full, (hotel provided) bottles of water (no idea why) while the new one came much later in the day. Yes you can call the reception and they would probably bring you some but that shouldn't even be an issue for me to solve in the first place. Toilet and rest of the bathroom was often dirtier than before because she obviously used the same damp dirty rag for everything and on at least two occasions, we've found a ball of blond hair in our room, which must have been from a disgustingly dirty mop because nor me, or my wife have blond hair. Once, the cleaning lady specifically asked us if we need cleaning. We said yes but nobody cleaned our room that day. Our toiletries weren't replenished a single time (with the exception of toilet paper). The shower drain is leveled higher than the rest of the shower floor for some reason and therefore, there's a centimeter of water at all times during shower and after it. Plastic bags with trash, mop, and cleaning staff cart are lying around all the time and not by the side but right in the middle of the hallway to trip over for the great part of the day. Often resembling more of a landfill than a luxurious hotel. In the hallway right by the elevators is a cupboard, which the staff, for whatever reason, cram all the dirty and half-eaten dishes and let them rot and stink up the place for the most part of the day in 30+ degree heat. The pool filtration system got clogged in several places during our stay and a disgusting amount of grime started to accumulate inside it. We've notified the reception and saw some hotel staff catching garbage with nets later that day and the next but again, how does the hotel staff not notice this? Would they let the pool turn into sewage before noticing? The next day, some parts of the filtration system were working again but most of it was still clogged. We eventually stopped going to the pool and opted for the sea instead, right after we've started to have strange skin reactions that disappeared completely after a few days of going into the sea only. One time during breakfast, a member of staff was power washing a sidewalk 10 meters away from my table. I understand it's an important part of maintenance but why does it have to also be a part of my so called 5 star breakfast experience? Why can't they do it earlier in the morning or

Our third visit this side (previous three the other) We travel extensively throughout the year. Long & short haul and this is our last of the year trip Love everything about this resort the rooms, service, entertainment and the staff Huge thank you to Selman for the constant pool side service! What a wonderful personality he has. Keep singing Nebihe for the lovely bar service every evening Cem for his lovely greeting every morning and pool bar service Isek a little key lady who remembered us from last year and welcomed us for breakfast & lunch Book it!!