Top 5-Star Hotels in Cicendo

All services exceeded my expectations. Staff service is beyond my expectation. For example, I extend one more night and the staff greeted me next day with special portrait of myself and cakes.

The hotel was going through renovation works. I asked for non smoking room, but the room smelled of cigarette smoke. Even the corridor smelled of smoke. When I increased the fan speed of the aircon, the smoke smell intensified. I had a hard time trying to sleep. The toilet flush was faulty and continued flushing. The hotel prides itself as an environmentally friendly establishment but when asked to borrow cutleries, the staff informed that they do not loan such items. These practices will encourage guests to use disposables. Breakfast spread was average. Tried to call staff for assistance with luggage for check out but line was busy for 10 min. Brought down luggage on my own for check out.

I hv been staying in this hotel fr several time n its really comfortable. Near to train station n Paskal mall. Breakfast lot of variety n taste nice. Bathroom in rooms small n light dim. Staff helpful.

My visit this time for some business meetings, located at the Pearl Hotel near Bandung Railway Station is very strategic, I don't waste time loading my luggage as soon as I arrived in Bandung. So I can continue my meeting agenda in some places on the same day as well. Besides the location, the hospitality of the staff and the room that is quite large and comfortable added to my spirit on this business trip. Recommended for business and family! It has a swimming pool too!

This is my second time staying at this hotel. The reason I chose this hotel is because the location is very strategic in bandung city, just in front of Bandung station so there is no need to find transportation when arriving in Bandung. As for the shortcomings in this hotel, I think is: rooms that are not soundproof, often hear sounds like moving chairs on the roof of the ceiling, the wifi is not good, and the food in terms of breakfast is not varied impressed standard. Maybe in the future, it is better to improve in terms of comfort and service for guests to stay. Thank you Grand Sovia Hotel, hope to be more prosperous in the future..

Impressed with hotel cleanliness and spacious room, bed is very comfortable to sleep. As light sleeper, surprisingly I slept well and did not hear any noise at night. And although they dont have other facilities e.g. swimming pool, spa, they provide very good services to guests. Staff are helpful and responsive. What i like more is they provide plenty of choices for breakfast. I got to taste 4 different dish during my stay and it tastes great. Since i'm not a fan of breakfast buffet, this made me to keep Tama in my preferred list. Would love to stay here again.

Hotel is good location, near Pasteur toll gate, attached to the mall which means it is easy to find food. Staffs are friendly. Check in check out is fast and efficient. Room is good, not too small or too big. View from the room (712) is spectacular, you can see two mountains. Wifi connection is fast enough, TV is also equipped with YouTube. Recommended 👍

The location of the hotel is very close to Bandung station, it is accessible closer by walking through the South side of Bandung station door that can be reached for less than 6 minutes. Although it looks simple, it turns out this hotel has a good room interior and service like a 3 star hotel. The room is also large unlike general budget hotels. Rooms with king size beds will get 4 pillows. I happened to stay for 1 night on Saturday-Sunday, it turns out that the hotel's atmosphere is very crowded, especially the family-travelers, this is beyond my expectation. Breakfast at the hotel is also simple, with a variety of menus such as heavy meals, bread, cereal, porridge, fruits, coffee-teas, juices, and cakes. According to the rates and services provided plus the strategic location I am quite happy to stay in this hotel. And I will recommend this hotel to my friends/relatives. :)

I stayed on November 8 in room 216, the following review: 1. Location Location is on Otten Street, the area around the hotel is quiet and far from the crowd, but the road towards the sandy hills has a lot of places to eat. Plus this hotel is in the middle of the city. 2. Facilities The hotel facilities are available - the restaurant that dominates chinese food - there is an elevator but there is only 1, so if there are many guests, it will be a bit long waiting. - the lobby is not large. - adequate parking space and basement. - no swimming pool - no gym and spa - no kids corner 3. Bedroom superior room is quite large and cleanliness is quite awake. The interior is also nice. For smoking room, the window glass can be opened. The facilities in the room are also quite complete, there is a kettel for water heating and free mineral water 2 bottles and the Ac tea/coffee is also quite cold, then the TV is flat. The bed is quite thick and large that King Bed Size. Wifi is also quite strong. Unfortunately, the TV channel is a little even if it is a cable TV but it seems to take a cheap channel package, there is no HBO. Lots of Mandarin broadcasts. For the bathroom is quite large and clean. Standard shower Amenities there are 2 towels and soap. But unfortunately the hot water doesn't work after I turned on more than half an hour it still was cold. I complained to the Receptionist after almost an hour it was hot. 4. Service Service is this one that I don't like about this hotel. First, the security guard in front is less friendly and impressed with the boss. The continued without helping to bring things when we brought a lot of things. Every time I go out to the front of the lobby, I looked always rich. I was almost fishing but luckily my wife reminded me. Both every check-in process is old. Then when we buy from online agents, we always ask to see the voucher code when we have entered, we feel unbelievable to the guests. Is there ever a case of a guest who went in and pretended to text via an online agent? For the check-out process, too because they want to check the room if there are any items missing. In fact, the hotel padma class is not that the service is very good. The three hotel staff are not friendly, but every chapter is a typical. Especially the staff who stay at the retreat. Four always ask for a deposit of 100rb which he said for key guarantee. Hotel 4 and 5 only never ask for deposit unless there is a minibar in his room. 5. Food & Beverage I happened on that date only booked room only. I once ordered with breakfast before but I was disappointed that the food was less varied. Recommendation: I'm not recommended if it's a night stay and business needs only is rare in the room, but if you want to stay long and need family vacation, there are still many hotels with such a better price.

Breakfast is good, the front and staff are very friendly and the condition of the room is good. There is a shopping mall 3 minutes away by foot, so it is convenient for restaurants, ATMs, etc. It looks like it takes 10-20 minutes by car to Braga street.