To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(3321)
Positive reviews(3269)
Reviews with photos/video(1359)
Delicious breakfast(564)
Secluded lake view(365)
Friendly front desk staff(261)
Perfect for kids(105)
Great swimming pool(97)
Close to amusement park(89)
Excellent afternoon tea(56)
Has facilities for children(26)
Negative reviews(51)
Vanessa
Deluxe Garden-view Double Room
Stayed in jul 2024
Couples
11 review
4.7/5
Amazing
Posted on 16 jul 2024
Nice place. Garden view 45m rooms have corner tubs. Can fit two people. 🤓Hotel arranged our boat night tour w/buffet. 160 rmb/person. Great deal! Great romantic getaway. ❤️ 🥰
Response from Property: 尊敬的賓客:您好!非常感謝您選擇入住君瀾!在千島湖,每一口呼吸都是甜甜的。森林茂密、湖水清澈,這裡有藍天白雲、這裡有青山綠水;這裏可以享受温潤清風輕拂毛孔的愜意......給自己一個説走就走的理由,赴一場休閑愜意的美麗約會。非常開心此次入住讓您的行程錦上添花、回憶滿滿!我們會一如既往做好服務,在每一個時節的千島湖畔,恭候您的光臨!
Matthieu
Deluxe Garden-view Double Room
Stayed in out 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on 28 out 2024
I had a great time. 余蓉 was really helpful and kind. Thank you for your hospitality.
Response from Property: Respected guests,We are extremely grateful for your recognition of our hotel! Your encouragement to Yu Rong will also strengthen everyone's belief in providing satisfactory service to guests. Let the spring breeze send our blessings and the white clouds carry our wishes. We wish you to encounter the most beautiful scenery, enjoy the best delicacies. May you be safe, joyful, and full of happiness throughout the four seasons!
Tripzeira
Superior Garden-view Twin Room
Stayed in jun 2024
Couples
25 review
4.7/5
Amazing
Posted on 11 jun 2024
The hotel is excellent, huge structure with beautiful architecture. My only complaint is about the outside swimming pool, it was deactivated and I didn’t see any information about it in the booking page. I was very disappointed with it, because I chose this hotel mainly for the outdoor swimming pool. I don’t like indoor swimming pool, this one was open. The breakfast is wonderful, the best I had in China. The room is confortable, the view to the garden is lovely.
Response from Property: 尊敬的賓客:您好!首先感謝您選擇君瀾,其次未能達到您的期望深表歉意,室外泳池為季節性開放7月-8月(攜程外網有提示頁面哦)。酒店的早餐採用中西結合,不僅種類多,口味也是極好的,能深受您的喜愛萬分欣喜。另外我們的中餐廳匯聚了中式美食,地道的千島湖本地風味魚宴及高山有機蔬菜,多種精心烹調點心,彰顯的是這湖畔獨有的君瀾味道。期待您再次光臨,與我們一同在千島湖的湖光山色中盡享悠閑時光!
Cherish
Family Garden View Loft Room
Stayed in nov 2023
Family
2 review
4.7/5
Amazing
Posted on 29 nov 2023
It was a very comfortable stay. There is a butler(room associate) helping us. there are a lot of facilities for you to utilise. It can be a bit out of the way, but if you take the bus there is K0004, K0007, K0011, K0015 which can bring you to 鱼街,千岛湖广场,two of the most happening areas. Breakfast has quite a good spread.
Response from Property: Thank you for choosing to stay in NARADA HANGZHOU QIANDAO LAKE RESORT, the hotel is located in the center of the QianDao lake area,look forward to your visit again in the near future, wish you a happy life!
fowler
Deluxe Lake-view Queen Room
Stayed in nov 2023
Family
22 review
5.0/5
Outstanding
Posted on 9 nov 2023
Good location with big ground and well maintained gardens facing the lake. The hotel is next to the port for easy access to cruises. The staff are friendly and helpful. Recommended.
Response from Property: Thank you for choosing to stay in NARADA HANGZHOU QIANDAO LAKE RESORT, the hotel is located in the center of the QianDao lake area, Thank you very much for your long-term support and attention, look forward to your visit again in the near future, wish you a happy life!
KYUNGMIN
Deluxe Garden-view Double Room
Stayed in ago 2024
Family
3 review
4.5/5
Great
Posted on 13 ago 2024
It was a nice trip. I will visit again next summer. Thanks. 酒店大堂经理余蓉
Response from Property: 尊敬的賓客:您好!非常感謝您選擇入住千島湖君瀾度假酒店,酒店採用中島式設計風格,庭院式置景,一步一景,依山而建,由北向南逐漸升高形成三級台地,能最大限度讓住店客人享受千島湖獨特的美景。千島湖風景美如畫,君瀾山水盛如情,優美愜意的環境,君子般的服務,如同清晨緩緩升起的暖陽般温暖,對於下榻的賓客,我們將讓您有賓至如歸的感覺!感謝您的支持,也期待與您的再次相遇,願您工作順利、生活愉快!
Guest User
Family Garden View Loft Room
Stayed in abr 2024
Family
1 review
5.0/5
Outstanding
Posted on 5 abr 2024
We had a great stay! I would certainly book again. The staff was super helpful and the service took care of all our needs.
Response from Property: 尊敬的賓客:您好!由衷感謝您對我們的支持和認可。酒店坐落於千島湖中心湖區,景色卓絕。讓您滿意和感動是我們的服務宗旨,我們會努力將服務做的更細緻更周到,讓您能感受到我們整個團隊的熱情與貼心。為了讓您擁有最舒適的居住環境,我們的團隊一定不懈努力。誠摯感謝您對我們工作的支持。再次感謝您對酒店的支持,期待與您的再次見面!
LotteringSharneal
Deluxe Lake-View Suite
Stayed in mar 2024
Couples
7 review
5.0/5
Outstanding
Posted on 4 mar 2024
We had an amazing experience. The room was clean. The service was great. The only issue I had was the view. We booked a lake view but our view was obstructed. Other than that I will definitely go again.
Response from Property: Sincerely thank you for your support and recognition for us!Hotel is located in the center of the thousand island lake area, scenery suffering. Service, we will continue to redouble, create a better living environment, better close service, let every time you rings of the prince of the lines can comfortable warmth.
leoleung@hongkong
Deluxe Lake-view Twin Room
Stayed in mai 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on 20 mai 2024
The rooms are big, clean and nicely designed with a modern western style.
Response from Property: Dear guest: Thank you for your recommendation and full marks! The hotel is located in Menggu Road, Qiandaohu Town, adjacent to the Qiandaohu Tourist Wharf, facing the central lake area of Qiandao Lake, and adjacent to Menggutang Cultural Park and Xiushui Street Theme Park in the east.The hotel is fortunate to have this natural scenery, but dare not live up to this beautiful scenery; make every effort to let you enjoy the beautiful holiday! Endless service, we will continue to redouble our efforts to create a better living environment, better intimate service, so that your every trip to Junlan can be comfortable and warm! Full of gratitude and touching, we can only use this platform to express one in ten million to you!
Kathleen Challenor
Executive Lake-View Suite
Stayed in fev 2024
Couples
3 review
5.0/5
Outstanding
Posted on 19 mai 2024
We thoroughly enjoyed our stay at the Narada. The view from our room was absolutely stunning and weather permitting, the balcony is a plus. The breakfast offers an abundance of choices for all palates. We stayed in a suite, so we got morning and afternoon snacks, which were plentiful and we didn't need dinner. The staff were friendly and helpful. I highly recommend a stay at this hotel.
Response from Property: Dear guest: Thank you for your recommendation and full marks! The hotel is located in Menggu Road, Qiandao Lake Town, adjacent to the tourist wharf of Qiandao Lake; facing the central lake area of Qiandaohu Lake, adjacent to Menggutang Cultural Park and Xiushui Street Theme Park in the east, Junlan is lucky to have this natural scenery, and dare not live up to this beautiful scenery; make every effort to let you enjoy the beautiful holiday!Endless service, we will continue to redouble our efforts to create a better living environment, better intimate service, so that your every trip to Junlan can be comfortable and warm! Full of gratitude and touching, we can only use this platform to express one in ten million to you!
Jiuyabuwengjiguanying
Deluxe Garden-view Double Room
Stayed in abr 2023
Travel with friends
1 review
4.2/5
Very Good
Posted on 1 mai 2023
The cleaning conditions are generally good but not to my expectations because there are dust on the chairs in the balcony
The front desk service is not good. When we ask for room exchange for a good view they show some annoying attitude
The environment is very excellent
Response from Property: Dear guests: Hello! Thank you for your stay and comments! We apologize for the unpleasant experience of your stay! Your experience made us deeply regret and ashamed, and also brought us a great wake-up call. Our hotel management attaches great importance to your comments, and has taken measures to improve them, such as strengthening training, optimizing the process, and strengthening the supervision of managers, and we look forward to your supervision of our actions.Here, we sincerely invite you to visit our hotel again, we will do our best to make up for the shortcomings, so that you can enjoy the best quality service, I wish you a healthy and happy life!
Lucky_Luke
Deluxe Lake-view Twin Room
Stayed in jun 2023
Family
16 review
5.0/5
Outstanding
Posted on 22 jun 2023
This resort has perfect view to the lake. The restaurant on L1 serves authentic local food, which is definitely a must try.
The only downside is the pillow, which is too soft. Very hard to sleep on it.
Response from Property: Dear guests: Hello! I am very happy that you had a wonderful family holiday at the hotel, and I am very happy that the Chinese restaurant in the hotel provides dishes that meet your wishes! Like this Qiandao Lake, good mountains and good waters, give you a good holiday! Look forward to your next stay, enjoy the beautiful scenery of Qiandao, taste Junlan food, spend quiet time! If you are not satisfied with the room, bedding, etc please call 52 at any time during your stay, our guest service manager will provide services Oh! Thank you very much for your long-term support and attention, look forward to your visit again in the near future, I wish you a happy life!
Guest User
Deluxe Lake-view Queen Room
Stayed in nov 2022
Other
9 review
4.7/5
Amazing
Posted on 5 nov 2022
The location is lovely. Rooms (executive Lake view) spacious, clean and with lake view (the room I stayed in had partially obstructed view but still nice). Breakfast is rich (western and Chinese). Walking distance to the pier. The staff is extremely friendly and helpful and patience. Especially Fangpei (佩佩) helped so much with handling the medical tests and booking activities (kayak). Very recommended.
Response from Property: Dear guests: Hello! Sincerely thank you for choosing to stay at Media Junlan Resort Qiandao Lake! The hotel sincerely apologizes for your unpleasant experience at our hotel! As the first new Chinese style hotel in Qiandao Lake, the hotel is built along the mountain and has courtyard style scenery. The hotel room types are different. The room types are different because of the lake view effect in the design. Next time you can inform your needs in advance when you book, and I believe you will have a better visual enjoyment and stay experience. Sincerely look forward to your next visit!
DuWhatulove
Deluxe Lake-view Queen Room
Stayed in abr 2022
Family
17 review
5.0/5
Outstanding
Posted on 10 abr 2022
We had a great time at this hotel , first its clean the staff is friendly some don’t speak English but some do. We were checked in right away , I room was so spacious pleasantly surprised. They had activities for kids maybe because of the holiday , the outdoor pool wasn’t opened but the indoor was. The water was cold , I hope in the summer they can open it. The property is beautiful With views , the dinner buffet was yummy I enjoyed it allot also breakfast. I would definitely stay here again.
6/15
Response from Property: Dear guests: sincerely thank you for your support and recognition. The hotel is located in the center of Qiandao Lake, with excellent scenery. Your praise and praise, as Junlan people I am really happy in the eyebrows, can provide you with home-like service is our honor, we will always uphold the details of the success or failure of the service concept, as always, to serve every guest, strive to make every guest's service experience to perfection, also thank you very much for your recommendation, I wish you all the best, family well-being!
Lu90
Deluxe Garden-view Double Room
Stayed in jan 2022
Couples
1 review
4.5/5
Great
Posted on 25 jan 2022
Nice hotel! Bedrooms are big and clean with a bathtub and a nice view of the lake. Breakfast is delicious, there are many food options to choose from. We enjoyed our stay at Narada! ⭐️
Response from Property: Thank you for choosing to stay in thousand island lake journalists from Asia gentleman rings resort hotel, the hotel is located in the center of the thousand island lake area, scenery suffering.we will provide you with a more comfortable experience.