I am OK with all aspects of facilities. However, I remember that the room type I saw before making the choice was a twin bed, so I chose two rooms. When I checked in at the hotel, I was told that I chose a single bed deluxe room. If I wanted to change to a twin bed, I would have to pay an extra 400 baht per night, a total of 800 baht. Because we were going to do something, we didn't like it if we were unhappy before we did it. Later, after we did it, I looked at the order and it was indeed a deluxe single room. Then I checked the reservation process and the reservation introduction was "single bed or twin bed". In this case, I think the hotel is suspected of raising the price based on the needs of travelers, because 30% (booked two rooms) and the other two were father and daughter, and the daughter was already seventeen. In short, I think it is unreasonable to be charged!!! Why do I say this, because I am a tour guide myself and now I am also working in related industries. I hope the hotel will improve this way and behavior of raising prices based on the needs of guests.
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