King Christian Hotel

This place SHOULD be amazing. Beautiful setting, pool, views. Love the ferry to the Cay beach. But man, there is SO much wrong here, primarily poor service and management. This list is long: We were given the wrong room, a smaller, cheaper room for 2 people when I booked a deluxe room for 3. When I told them, they insisted I had the right room but would “do me a favor” and move me into a bigger room (which was the room I actually booked. I mean, it’s in the pictures). Not enough bath towels, no hand towels. When asked for towels they said “maybe” and didn’t bring them. We rarely got maid service. No hot water. Lukewarm showers. The worst part is that there are 4 businesses here, a main reason we booked the place. And they are all AWFUL with atrocious service. The Mexican restaurant blasts music (which is kind of expected, at a resort restaurant) but here’s the thing - YOU CANT ACTUALLY GET A DRINK FROM THEM. So you suffer through this loud music all day, from the pool; from the balcony, but you can’t get drinks or food brought to you. We had the most appalling dinner experience there ever where we waited 70 minutes for food, were served cold, congealed food and then the manager wouldn’t apologize. The tiki bar has 1 bartender serving 30 people on Valentine’s Day. Unfriendly, good luck getting a drink, gross food. The coffee place served freezer burned muffins. So here you are, wanting to hang by the pool and you can’t get a towel, drink, or food - you wander the town trying to find something to bring back, forced to listen to blasting, crappy reggae music. $500 a night. Beautiful place with staff and management who couldn’t care less.

We arrived for our one night stay at 2:53PM. When I walked in, said “hello how are you” and asked if she could see if our rooms were ready, I was not greeted with a smile, a welcome or a “hi how can I help you”. Instead, the greeting was “do you need something?” When I asked if we could check in, I was told immediately “No wait outside and come back at 3” (less than 10 minutes). 10 minutes later, I returned and one room was ready, one was not… couldn’t she have mentioned this 10 minutes before? Anyway, the service didn’t get better from there… very rude front desk. I’m not sure if she was just having a bad day or what but my group was treated very poorly and we’re not sure why. Later we asked about late checkout and were told that a late checkout costs a full night stay $350 (online it says $100). Another couple we were traveling with received a late checkout for free so we ended up hanging/showering in their room the next day since we had a later flight. Two stars for the beautiful hotel and nice location, but very poor customer service.

We traveled from Midwest United States to STX for a quick get away without our kids. St. Croix felt tropical & remote... just the break we needed from our busy lives back home. We stayed 2 nights at King Christian Hotel. The hotel has been recently remodeled with aesthetically pleasing decor donning chic, vintage, & modern vibes. I, personally, loved all the tropical colors & ornate tiled flooring giving the hotel a very boutique feel. The front desk staff welcomed us warmly with complimentary rum punch cocktails at check-in. The pool was clean & refreshing and conveniently opens up to the bar at El Leon should you like to enjoy cocktails by the pool. Every morning, the housekeeping staff paused to greet us "good morning" & wished us well on our daily adventures. We took advantage of the hotel being located right on the Christiansted Boardwalk. The boardwalk overlooks the Christiansted Harbor with close proximity of many restaurants, coffee shops, shopping, & historical sites all within walking distance of the hotel. Adjacent to King Christian is El Leon restaurant, where you can enjoy scratch-made meals prepared with fresh ingredients. Breakers Roar Tiki Bar, also attached to the hotel, offers craft cocktails served in unique Tiki inspired vessels. We visited the Tiki bar 2x while staying at King Christian with Saturday night being our favorite bar experience listening to Caribbean style Karaoke with DJ DeeDee. Visit the Tiki Bar early for Happy Hour drink special! A few things to know before your visit: The hotel doesn't offer parking; however, there is free parking just a couple blocks away (the front desk can direct you where to park). You can temporaily park right outside the hotel entrance to unload your bags while the front desk will hold them upon your return from parking your car. There is a water ferry you can board right outside the hotel that runs about every 15-30min shuttling guests to The Hotel on the Cay. From the Boardwalk, you can see The Hotel on the Cay located on a small island in the Christiansted harbor. The hotel has a restaurant/bar & beach you can enjoy. We were told you can get good food, drinks, & listen to live music on Sundays. This is a great place to watch the sunset while staying in Christiansted! Outside of the Boardwalk area, Christiansted is a bit depressed & worn down after taking a beating from back to back hurricanes Irma & Maria years ago. We felt safe walking around town during the day, but we stayed close to the hotel & Boardwalk at night as there are dark alleyways & vacant storefronts around town. St. Croix is not known for "glitz & glamor", but if you're into history, Danish architecture, touring old sugar mills, Cruzan Rum, scuba/snorkeling a national reef, & plenty of adventure, then plan a trip to STX! If you are looking for 5 star resort accommodations & commercialized amenities, then you may want to venture to a different island other than St. Croix. We had a fabulou

Excellent services . The restaurant was not so good.

We liked the proximity to the boardwalk and ferry. The room was well kept, a microwave would have been a welcome sight also an iron and ironing board. It was a funny sight the bold free range chickens.

Everyone was very hospitable

Property was fine. my son works for FEMA on island most areas seem neglected or residents don’t care but upon speaking with my son it is not the people on the island who do not seem to care. It would seem the government, you have a beautiful island hope the government sees that before it is too late

An outstanding stay and highly recommended

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