Quality Inn & Suites MidAmerica Industrial Park Area

This was by far the worst hotel experience I have ever had. I would not recommend this place to anyone. When we arrived, the room was filthy — it smelled of mold and mildew, the sheets on the bed were stained and clearly not clean, and the overall condition of the room was disgusting. Shockingly, when housekeeping came to change the bedding, they admitted they were going to put two fitted sheets on the bed so they “wouldn’t have to change them the next time.” That alone speaks volumes about the lack of care, cleanliness, and professionalism. The pool was falsely advertised as open, but it has clearly been under construction for a long time with no access. This is blatant misrepresentation. Breakfast was an embarrassment. On the first morning, staff told us they had “run out of food.” On the second morning, what little was available was cold, the tables were still sticky and dirty from the day before, and garbage cans were overflowing. When we asked for a way to clean the syrup off our table, we were told they had nothing to clean with — and were handed an old rag with instructions to use hot water from the coffee machine. That is beyond unsanitary. The staff were shockingly unprofessional. One employee literally sat in the dining area all day sleeping at a table while the hotel remained filthy. At no point did we see staff taking responsibility for cleanliness, maintenance, or basic hospitality. This hotel is dirty, mismanaged, and dishonest in its advertising. The conditions were disgusting, the staff were lazy and inattentive, and there was zero accountability. It is unacceptable that this property is allowed to operate under the Quality Inn brand name. I strongly advise anyone considering this hotel to stay elsewhere.

I have experienced a very friendly staff. The breakfast is really clean and good. i enjoyed the breakfast. The room smells good and i request others to stay. The good hotel to stay. No disturbance.The hall is also good.

Booked my husbands stay for work. It looked better on the outside then inside. His first room was awful it wreaked of cigarettesand was very dirty. He requested to be moved to another room but it was no better.