Guest User
January 1, 2025
The room is spacious and clean, with beautiful views, but the service staff has poor attitude. When we checked in, we made a reservation for dinner . The receptionist said that he had helped us make the reservation. However, when it was dinner time, another receptionist said that he could not find the record of our dinner reservation. The receptionist came to inquire, but she pretended not to know anything and said that she had never helped make dinner reservations. It was very shocking. Due to the location of the hotel, we ended up not being able to eat anything that night. We had to wait until the next morning for breakfast. This was very disappointing and unacceptable. 
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