Anonymous User
October 8, 2024
The actual environment of the hotel room is seriously inconsistent with the photos on Ctrip. It deceives consumers. The money paid for five or six nights cannot be refunded. I am not unreasonable. I checked in on the first night and checked out immediately after being dissatisfied. , I only ask for a refund of the money for the next few days, but you keep delaying. The hotel manager’s phone number, let me put it bluntly, the customer service can’t contact you. Is it because you are really busy or you deliberately don’t answer the phone? I'm pissed off and I want a full refund. If I don't get the money today, just wait and complain, **hotel
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