Chongqing Ronghui Grand Hotel

The front desk staff, Dawson, was very professional and friendly. All my requests for my stay were met.

The hotel is easy to get to by taxi and very close to the West Station, which is convenient for business trips. The room arranged by Dolan was bright, and I could easily adjust the lighting for work. Overall, it was good.

The hotel's service was absolutely wonderful! Especially the customer service representative, Xiao Zhang, who answered the phone. Her voice was gentle and professional, and she picked up very quickly, which was incredibly reassuring. I had forgotten my room number and couldn't open the door, but she patiently helped me verify my information and told me not to worry, assuring me that the housekeeping auntie would be there quickly to open it. And indeed, the auntie arrived very fast! This kind of efficient and thoughtful service truly left a deep impression. Even the front desk manager, Manager Zhou, helped us carry our luggage to the parking lot during checkout because we had so much. This level of service definitely deserves a top-notch review!

I arrived quite late at the International Hotel, but as soon as I stepped into the lobby, I was absolutely stunned. It's truly grand and looks brand new, even featuring a display with a local tour map and some adorable mascots perfect for photos. I heard there's a hot spring nearby, but it was too late for me to check it out. And the service? Simply amazing. One word: great, two words: excellent, three words: absolutely fantastic. Especially Manager Xiao Zhao (Star), who checked us in. His name is so easy to remember, and he was incredibly thoughtful. Since we arrived so late, he arranged a late checkout for us at 2 PM, and the whole process was super quick, allowing us to get to our room and rest sooner. Thumbs up for thinking of the guests!

I stayed at this hotel a long time ago, and I booked it for a friend recently who also gave excellent feedback. Butler A Zhang was incredibly thoughtful; seeing that we had an elderly person with us, he proactively arranged a room close to the elevator and it seemed like we even got an upgrade! He also informed us that wheelchairs were available and recommended various travel routes and Chongqing noodles. It's a really great hotel! Keep up the good work and keep striving for excellence! I'll definitely be back if I get the chance, haha.

Stayed here with my kids, and the kids' themed room is definitely worth experiencing. It comes with complimentary hot spring tickets for two adults and one child. The breakfast spread is quite rich, and there are unique local restaurants nearby, making it perfect for families with children.

When checking in, Miss Chen provided excellent and thoughtful service, reminding us of all the important details. The drinks on the first floor of the lobby were incredibly good, and the snacks were delicious. We even bought some local specialties on our way out! 🥰🥰

Every time I visit Chongqing, I stay at this hotel. The location is excellent, and the environment is beautiful. Although the facilities are a bit old, the hygiene is good, and the service is warm and attentive. Especially Xiao Zhou and the other front desk staff are wonderful, always accommodating any request. I frequently recommend this place to my friends and family visiting Chongqing.

This is my second time staying at this hotel, and it's been about four or five years since my last visit. However, the facilities are still incredibly outdated. The TV isn't even a smart TV, and many smart devices are missing. A lot of the appliances are showing their age. The only upside was the breakfast, and the room was quite spacious. If I come for hot springs again, I definitely won't be staying here.