Yuzhou Hotel

Yuzhou Hotel Reviews

Yuzhou Hotel

168 Yuzhou Road (Yuzhou Lu), Yuzhong District, Chongqing, 400016, ChinaView Hotel Details
Yuzhou Hotel
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Yuzhou Hotel Guest Reviews

4.9/5
Perfect
3783 review
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(3783)
Positive reviews(3736)
Reviews with photos/video(1013)
Classy environment(784)
Delicious breakfast(346)
Friendly front desk staff(242)
Garden view(129)
Tasty restaurant(70)
Luxurious(33)
Negative reviews(44)
Instant Gratification
Jing Yi Twin Room
Stayed in Nov 2024
Couples
2 review
2.5/5
Posted on Nov 28, 2024
No one in this hotel speaks any word of English. This makes every interaction painfully slow and we were disturbed countless times by staff members attempting to provide the most basic services in the most clumsy manner possible.
6/7
Response from Property: Dear guests, thank you for staying at Chongqing Yuzhou Hotel. We attach great importance to your feedback. Your feedback is particularly important to us. We have reflected your valuable opinions to the relevant departments. The hotel pays great attention to it and will take corresponding measures. We apologize for the inconvenience caused to you! We will continue to improve and hope to improve your next stay experience. We sincerely look forward to your next visit. I wish you a happy life and smooth work!
CoOKiEshi61
Guestroom (Double bed)
Stayed in Jul 2024
Couples
3 review
4.5/5
Great
Posted on Jul 12, 2024
The room smells strongly of cigarettes and spices. But overall cleanliness was fine. Breakfast is very good and offers variety of items. And I love the way the hotel offers the complimentary amenities e.g. wound plaster.
6/10
Response from Property: "Thank you for your comments. Your words sometimes encourage us and sometimes remind us. We feel happy but also a little pressured. We are very sorry that we failed to get your approval on the environment and hygiene. We sincerely hope that you can point out the shortcomings of the hotel in detail. We will do our best to improve them. I hope you will come again and wish you a happy life! "
Tatouille
Guestroom (Double bed)
Stayed in Nov 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 25, 2024
I stayed for a few days for a wedding. The staff was very kind and helpful, especially Peter, Xiao Yan and Carrie. They pay great attention to detail. You also have a very wide variety of dishes for breakfast. I had a wonderful stay!
Response from Property: 尊敬的賓客： 您好！謝謝閣下的滿分點評，您的支持與鼓勵，是我們前進的最大動力。渝州賓館以不斷的為客人營造温馨舒適的居住環境而努力，以最高的性價比滿足不同賓客的要求。渝州賓館期待您的再次光臨！
Bin
Family Friendly Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 26, 2024
Our room was very spacious with great amenities; we also enjoyed a beautiful view of the tranquil gardens from our window. The reception was very friendly, and the free luggage storage was particularly helpful. Moreover, we had breakfast at the hotel restaurant, which was excellent, as was the service from FeiFei who served us.
Response from Property: 親愛的賓客，您好！因為有您的信任我們才有成長的機會，感謝您細緻入微的點評，您的樂於分享是對我們最大的肯定！真心的祝福您，願您適度工作，注意身體！期待您再次光臨。
Du
Jing Yi Twin Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 19, 2024
I always choose to stay in this hotel because the location and best service they offer. I also love the swimming pool they provide for guests. Now they even provide the free dinner noodle. That is very convenient and nice to have. I love this hotel and will recommend to everyone.
Response from Property: Thank you for your choice.Welcome to your next stay
Hendrik kampen
Guestroom (Double bed)
Stayed in Nov 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 28, 2023
Room was amazing. Breakfast was very good. There was a chef special everyday. Definitely worth trying! Not all staff speaks English at the front desk. But the moment they see you don’t speak mandarin very quickly someone appears that speaks English so overal that is good. In the restaurant for dinner the staff didn’t speak English but Google translate goes a long way and they are super patient while typing in the question and translate into Chinese. Have been to quite a few hotels in my life and this one definitely is in my top 5.
6/8
Response from Property: Dear Guest: Hello! Thank you for choosing Yuzhou Hotel. No matter how many advertisements, it is better to pass on word of mouth than everyone. Yuzhou has always attached importance to word of mouth propaganda and paid more attention to the personal feelings of every guest. As long as you come to the hotel, you are our guest. We are willing to do our best to make your trip to Chongqing easy and pleasant. I hope to gather again next time and wait here for you to return!
Sha
Guestroom (Double bed)
Stayed in Nov 2023
Business travelers
20 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Great hotel, great amenities, good food. State guesthouse in Chongqing, so the standards are impeccable.
Response from Property: 親愛的賓客，您好！不是每一次相遇，都能成為美好的開始，但您如此真實客觀的評價，讓我們彼此認可了這是一次與您的美好相遇。
Guest User
Guestroom (2 beds)
Stayed in Oct 2023
Family
1 review
4.2/5
Very Good
Posted on Nov 3, 2023
Location is a little far from the city but easy to get around with taxis. Amazing environment and great customer service. Had some trouble paying using foreign credit card and had to pay extra upfront until machine was serviced.
Response from Property: 親愛的賓客，您好！成長就是一路前行不斷自我修行的過程，這當中，必將伴隨不足、 缺陷、 插曲。沒能讓您百分百滿分，我們在此深表歉意。請諒解我們的不足，也感謝您的包容，請相信我們一定會積極聽取您的建議，改善不足之處，努力做得更好！期待您的下次光臨，一起見證我們的成長。
Zuzanah
Guestroom (Double bed)
Stayed in Jul 2022
Couples
63 review
5.0/5
Outstanding
Posted on Jul 16, 2022
This hotel is an exceptional—wonderful place with a high design quality. We only stayed for a night and enjoyed the amenities; gym, outdoor and indoor pool, and sauna room. The room was grand, spacious, and comfortable. The staff is fantastic, speak English and are very generous. Breakfast was also excellent—lots of western options. This hotel exceeded expectations.
6/11
Response from Property: Dear guest, although I have never traveled across the vast expanse of stars, I am still honored to meet you. Seeing your thoughtful evaluation is undoubtedly a very high affirmation and love for Yuzhou Hotel. With your encouragement, we will continue to maintain our usual standards and look forward to your next stay. Wish you every day Happy, safe and healthy forever.
Guest User
Jing Yi Twin Room
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 16, 2024
So good
Response from Property: 親愛的賓客，您好！您滿意的評價，如陽光一樣的耀眼，我們視若珍寶，字字牢記心間，肯定的話語讓我們的堅持有了意義，期待下次再會。
Guest User
Jing Yi Twin Room
Stayed in May 2023
Family
2 review
5.0/5
Outstanding
Posted on May 19, 2023
good！
Response from Property: Dear guest, hello! Thank you for your five-point praise. Yuzhou is very honored. We will never forget our original intentions. We hope that Yuzhou's service will continue to flow and give you constant surprises and touches. In Yuzhou, there is always unexpected warmth, and we look forward to meeting you again!
Anonymous User
Jing Yi Twin Room
Stayed in Dec 2024
Other
2 review
5.0/5
Outstanding
Posted on Dec 11, 2024
I have stayed in state guesthouses such as Shanxi Hotel and Yangzhou Guest House. I will go back again because of the hotel. This time I chose Yuzhou Hotel in Chongqing. The price-performance ratio is the ceiling! The hotel is located in a large garden comparable to a park. The height of the guest rooms is standard for state guesthouses. The body feels spacious and bright. Breakfast can experience the characteristics of Chongqing. The noodles, wontons, and mutton noodles are all exquisite. The Western food and coffee are very exquisite. Every staff member I have come into contact with since I checked in made me feel like a spring breeze. They are thoughtful and meticulous without losing their sense of proportion. In short, because of Yuzhou Hotel, I will come to Chongqing again and will recommend it to my relatives and friends!
Original TextTranslated by Google
Response from Property: 親愛的賓客，感謝您的詳細點評，我們深感榮幸能得到您的高度評價與厚愛。您對渝州賓館的讚賞是對我們巨大肯定與鼓勵。表揚我們酒店座落於大片園林，層次清晰、明亮寬敞的客房，特別是讚賞地道的重慶早餐與精緻的西式餐點與咖啡。理解您對高品質服務的渴求，我們對此類客户的高評價尤為感恩。我們使命是讓每位到來的賓客都能享受愉悦、賓至如歸的體驗。您對前台及後勤服務團隊細緻周到服務的肯定，是我們前進的動力與指向標。歡迎您再次光臨渝州賓館，我們期待為您創造更多驚喜與愉悦的記憶。並將繼續優化設施、改善服務，努力超越您的期望。同時，我們也樂於將這份高品質的住宿體驗推薦給您的親朋好友，讓分享美好成為我們共同的力量。再次感謝您的信任與好評，渝州賓館團隊期待下次與您的再次相聚。
Guest User
Jing Yi Twin Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 30, 2024
The hotel has a great experience and a beautiful environment, as if you are in a park. The hotel covers an area of ​​more than 500 acres, with a garden-style layout and distinctive architectural complexes. The beautiful lady in the lobby, Manager Lu, is warm and considerate. She arranged a shuttle bus for pick-up several times. Standing on the open-air balcony outside the room in the morning, you can see the buildings scattered among the green trees... Elegant restaurant, Chinese and Western breakfast, enjoy the food...
Original TextTranslated by Google
Response from Property: 親愛的賓客，您好！不是每一次相遇，都能成為美好的開始，但您如此真實客觀的評價，讓我們彼此認可了這是一次與您的美好相遇。
Kuailedeyilicheng
Guestroom (Double bed)
Stayed in Nov 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on Nov 27, 2024
The environment is quiet and pleasant, the service is thoughtful and meticulous, all the waiters including the lobby manager are enthusiastic, and the housekeepers, cleaning staff and shuttle bus drivers are thoughtful and careful. The facilities are old-fashioned and fully functional, and water and snacks are delivered every day. It is a five-minute walk from the north gate to the No. 1 Subway Shiyou Road Station, which is connected to the huge commercial venue of Longhu Times Paradise Walk, making it very convenient for shopping and dining.
Original TextTranslated by Google
6/9
Response from Property: Dear guest, thank you very much for your thoughtful review. We are proud to know that you are very satisfied with our service! We will encourage everyone to create more unforgettable journeys! I wish you all the best. Your affirmation is our consistent pursuit. Looking forward to your visit again!
kingarthe
Superior King Room
Stayed in Sep 2024
Couples
18 review
5.0/5
Outstanding
Posted on Oct 3, 2024
During the National Day Chongqing tour, I chose to stay at Yuzhou Hotel. From the moment I entered the hotel, I felt at home and comfortable. From the initial reception to the daily room service, they are all of high quality, warm and thoughtful, especially the concierge Xiao Qin and the food deliveryman Xiao Luo, who are professional, efficient, meticulous and considerate. The hotel environment is as quiet as a park, lush and green, the air is super good, quiet in the bustling, and the sleep quality every night is excellent. Travel is very convenient, and the online car-hailing response is very fast. In particular, there are various feedings from the first day of check-in, and there are 4 bottles of 500ml Voss mineral water every day, 3 kinds of drinks and 3 kinds of snacks are also selected online, and the complimentary midnight snack is also warm. The hotel's buffet breakfast is rich, and the noodles are recommended. The restaurant's mountain city flavor is also delicious and attentive. In short, it is a great hotel and the first choice for coming to Chongqing.
Original TextTranslated by Google
6/16
Response from Property: 親愛的賓客，您好!您的滿意是我們最大的欣慰！每一份喜愛，都源自於心靈深處的微笑和感動，讓您滿意和幸福，是我們的心願在這獨特的一隅，既能享受隱士而居的靜謐，亦不乏人間煙火的温馨。一牆之隔，便是雲間與塵世的距離。始於相識，緣於相知，愛與相惜，您的肯定是我們始終如一的追求。期待您的再次光臨！