YOLO Eling Art Gallery Hotel(Erling No. 2 Factory Cultural and Creative Park Store)

YOLO Eling Art Gallery Hotel(Erling No. 2 Factory Cultural and Creative Park Store) Reviews

YOLO Eling Art Gallery Hotel(Erling No. 2 Factory Cultural and Creative Park Store)

No.1-1 Elingzheng Street, Yuzhong District, Chongqing, ChinaSee Hotel Details
YOLO Eling Art Gallery Hotel(Erling No. 2 Factory Cultural and Creative Park Store)
YOLO Eling Art Gallery Hotel(Erling No. 2 Factory Cultural and Creative Park Store)YOLO Eling Art Gallery Hotel(Erling No. 2 Factory Cultural and Creative Park Store)YOLO Eling Art Gallery Hotel(Erling No. 2 Factory Cultural and Creative Park Store)
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Guest Reviews

9.3/10
Very Good
1855 review
Verified reviews
Location9.4
Amenities9.1
Service9.5
Cleanliness9.2
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All reviews(1855)
Positive reviews(1785)
Reviews with photos/video(642)
Well designed(271)
Friendly front desk staff(228)
Delicious breakfast(126)
Close to scenic area(43)
Fantastic river view(40)
Excellent afternoon tea(33)
Has French windows(16)
Nice bathtub(15)
Negative reviews(70)
Anonymous User
Queen Room With Mountain View
Stayed in Feb 2024
Business travelers
2 review
10.0/10
Outstanding
Posted on Mar 29, 2024
不错 。zzzzzzzzzzzzzzzzzzzz
Response from Property: Thank you for choosing to stay at Chongqing Yinju Eling Art Museum Hotel. Thank you very much for your interest in the Seclusion brand. We are pleasantly surprised by your understanding of us. We have been committed to providing every guest with a comfortable stay environment and meticulous and thoughtful service. We are very happy that our efforts have been recognized by you. Seeing the satisfied smiles of our guests is the greatest reward for our hard work! The 24-hour secluded butler makes you feel extremely at ease; the warm, simple yet not simplistic artistic style allows you to fully enjoy your stay; there are abundant convenience stores, snack celebrity check-in spots and light rail in the surrounding area, which brings unlimited convenience to your life. Whether you stay long or short, you can enjoy a different stay experience
djjzsn
Loft Suite - River-View -three Beds (Terrace)
Stayed in Jan 2025
Travel with friends
10 review
10.0/10
Outstanding
Posted on Feb 22, 2025
Chongqing mountain city! Art gallery hotel on the top of a mountain! The combination of art museum and hotel is so romantic~ The predecessor of this hotel was the Central Banknote Printing Factory of the Republic of China. It combines industrial style with art and has a very high-end decoration style. You can see the surrounding mountains and trees in the room. The trees you see in each room are different. It feels like living in a forest. You can also see the river view. It is very beautiful during the day and at night. It is very photogenic. We stayed in a loft. The room was very big, with a balcony and a big bathtub. It was really a blessing to take a bath after a day of fun☺️~ Nutritious breakfast is also provided🍳 The Eling Second Factory tourist attraction is right outside the door. It is very lively and convenient for eating and traveling. If I wasn’t traveling, I would definitely sit down with a book for an entire afternoon!
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6/12
Response from Property: [Butler caring service 👍🏻 American guide nearby 👍🏻 Hotels with more attentive service 👍🏻 Platform with over 19,000 collections] Dear guests: Thank you for choosing to stay at Chongqing YOLO Eling Art Museum Hotel. Thank you very much for your love of the YOLO brand. Every city has its own reasons for people to miss it. Near every hotel, there are unforgettable views and sweet and warm memories. We hope that Chongqing YOLO Eling Art Museum Hotel will be the warmest and most unique one in your memory. We look forward to seeing you again!
Naitangjiang aowu~
Queen Room With Mountain View
Stayed in Jan 2025
Couples
9 review
10.0/10
Outstanding
Posted on Feb 15, 2025
Chongqing! Next to the second factory! Stayed at the Life Hotel! ! The designer hotel next to Eling Second Factory is so beautiful! 🎨As soon as I entered the hotel, I felt like I was living in an art gallery, the sense of art was enhanced! The window is surrounded by green plants, and you can get a great river view with just a snap! 🛏️This time we booked a river view room. The room was very large, the bed was very soft and comfortable, and there were two kinds of pillows to choose from! That’s really thoughtful! Take more photos on the hotel terrace than you can imagine! ☀️☕️When the sun is shining, you can drink coffee and enjoy the scenery! The chill feeling is full! The hotel service is very good, some small needs were solved quickly. This is one of the most satisfactory hotels in this Chongqing trip! ! 🚶The hotel is about 15 minutes’ walk from Liziba, which is super convenient. There is also a commuter bus from Eling Second Factory to Liziba downstairs. The hotel also offers breakfast! It's the kind of porridge that nourishes the stomach, and there are pickled vegetables and stir-fried dishes... 🏨|YOLO Eling Art Museum Hotel (Chongqing Eling Second Factory Cultural and Creative Park Branch)
Original TextTranslated by Google
6/13
Response from Property: [Book your holiday in advance and lock in the designer hotel collected by over 19,000 people in advance💗] Dear guests, hello! Thank you for staying at Chongqing Eling Art Museum Hotel and sharing your stay experience. We are glad that every aspect of the hotel has been recognized by you. Through your meticulous description, we can feel the happiness brought to you by this journey. This is what our service staff has been pursuing, and it will also become our motivation to continue working hard and making progress. I hope you will pay more attention to us in the future. We sincerely invite you to visit us next time to encounter surprises and beauty, and leave an unforgettable experience worth cherishing. I wish you a happy life and everything goes well!
Shijinnaigai
Private Hot Spring Room With Mountain And River View
Stayed in Jan 2025
Solo travelers
11 review
10.0/10
Outstanding
Posted on Feb 19, 2025
A rainy day alone 🌧️ at Chongqing Art Museum Hotel Cloudy afternoon The drizzle came here The plants outside the window lost their green leaves in winter There is a kind of ruined beauty The light on a rainy day is dim and soft, a little gloomy The branches are the vitality and surprise in the bleakness Turn on the projector and watch a movie Enjoy some quiet time alone The hotel was formerly an art gallery Downstairs is Eling Second Factory Cultural and Creative Park There is Liziba Light Rail nearby where you can eat YOLO Eling Art Museum Hotel (Chongqing Eling Second Factory Cultural and Creative Park Branch)
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6/11
Response from Property: [Butler caring service 👍🏻 American guide nearby 👍🏻 Hotels with more attentive service 👍🏻 Platform with over 19,000 collections] Dear guests: Thank you for choosing to stay at Chongqing YOLO Eling Art Museum Hotel. Thank you very much for your love of the YOLO brand. Every city has its own reasons for people to miss it. Near every hotel, there are unforgettable views and sweet and warm memories. We hope that Chongqing YOLO Eling Art Museum Hotel will be the warmest and most unique one in your memory. We look forward to seeing you again!
Yeshengxiaogao
Queen Room With River View
Stayed in Jan 2025
Travel with friends
5 review
10.0/10
Outstanding
Posted on Feb 23, 2025
This hotel is very close to Eling Park, Eling Second Factory and Liziba Convenient transportation and quiet environment Lush vegetation and fresh air Easily get a unique mountain city view The hotel was formerly an art gallery, full of artistic atmosphere The scenery on a cloudy day is also unique There are many room types: mountain view, river view, loft... Double wash basin is highly praised! No need to worry about having no place to put your cosmetics~ Just rush and it's done
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6/9
Response from Property: 【假期提前訂,提前鎖定超1.9萬人收藏的設計師酒店💗】尊敬的貴賓您好!感謝您入住重慶鵝嶺美術館酒店並分享您的入住體驗,很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們的服務人員們一直追求的,這也將成為我們繼續努力、不斷進取的動力,希望您今後也多多關注我們,誠摯邀請您下次光臨,邂逅驚喜與美好,留下值得珍藏的難忘體驗,祝您生活愉快,事事順心!
Xiaoranxiaoranxiaoran
Private Hot Spring Room With Mountain And River View
Stayed in Jan 2025
Travel with friends
13 review
10.0/10
Outstanding
Posted on Feb 15, 2025
When you come to Chongqing, you must check in at Eling Second Factory It is very convenient to stay at YOLO Eling Art Museum Hotel Behind it is Eling Park, and next to it is Eling Second Factory The balcony of the key room has a full view of Liziba The entire hotel environment is full of industrial style Walking into the lobby is like walking into an art house🏠 The main tone of the room is high-grade black Achieved a quiet atmosphere in a bustling environment Tasteful, worth recommending if you like this style
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6/9
Response from Property: 【管家貼心服務👍🏻附近美式攻略👍🏻服務更用心的酒店👍🏻平台超1.9萬人收藏】尊敬的賓客:感謝您選擇入住重慶YOLO鵝嶺美術館酒店。十分感謝您對YOLO品牌的喜愛。 每個城市總會有讓人惦念的理由,每個酒店附近都有我們難捨的景色和他們甜美而温馨的回憶,希望重慶YOLO鵝嶺美術館酒店會是您回憶裏最温馨最獨特的那個,期待您的再次光臨!
Mengtiantiantian
Private Hot Spring Room With Mountain And River View
Stayed in Jan 2025
Travel with friends
14 review
10.0/10
Outstanding
Posted on Feb 15, 2025
Who understands! Chongqing Yinju Eling Art Museum Hotel is simply a dream hotel! Hidden in Eling, it is surrounded by green plants and has a great atmosphere. When you enter the hotel, you can see art exhibits everywhere, and the atmosphere is full of literature and art. The room is exquisitely decorated and the scenery outside the window is picturesque. Staying here is not just about accommodation, but also an artistic encounter. You must go!
Original TextTranslated by Google
Response from Property: [Butler caring service 👍🏻 American guide nearby 👍🏻 Hotels with more attentive service 👍🏻 Platform with over 19,000 collections] Dear guests: Thank you for choosing to stay at Chongqing YOLO Eling Art Museum Hotel. Thank you very much for your love of the YOLO brand. Every city has its own reasons for people to miss it. Near every hotel, there are unforgettable views and sweet and warm memories. We hope that Chongqing YOLO Eling Art Museum Hotel will be the warmest and most unique one in your memory. We look forward to seeing you again!
Anonymous User
Loft Suite - River-View -three Beds (Terrace)
Stayed in Jan 2025
Other
7 review
10.0/10
Outstanding
Posted on Feb 15, 2025
Stunning hotel in Eling No.2 Factory The view is excellent and you can see the river The second factory is downstairs, very convenient for shopping They also gave me a small gift pack of snacks for the New Year, which was very thoughtful. The former banknote printing factory has been integrated with the concept of a contemporary art museum. There is a large terrace outside the lobby with a great view. It is also a great place to take photos.
Original TextTranslated by Google
Response from Property: 【管家貼心服務👍🏻附近美式攻略👍🏻服務更用心的酒店👍🏻平台超1.9萬人收藏】尊敬的賓客:感謝您選擇入住重慶YOLO鵝嶺美術館酒店。十分感謝您對YOLO品牌的喜愛。 每個城市總會有讓人惦念的理由,每個酒店附近都有我們難捨的景色和他們甜美而温馨的回憶,希望重慶YOLO鵝嶺美術館酒店會是您回憶裏最温馨最獨特的那個,期待您的再次光臨!
Anonymous User
Guestroom - River-View (2 Beds) (Terrace)
Stayed in Sep 2024
Business travelers
29 review
6.0/10
Posted on Nov 1, 2024
Well, not sure how long this hotel has been open, but it is a bit old and our room was peeling. Before going to bed at night, my wife asked me why there were ribbons in the sky. I said it was a spider web 🕸️. Because the ceiling is very high, it is difficult to take care of. I hope it can be improved. The breakfast was delicious, with sausages, fried eggs, noodles, juice, fruit, salad, mashed potatoes and peas.
Original TextTranslated by Google
Response from Property: Hello, thank you for staying at the Yinju Eling Art Museum Hotel. We are deeply sorry for the bad experience you had during your stay in our hotel. We are even more sorry that so many unpleasant things and problems occurred during your stay. I feel deeply guilty for not receiving any feedback and failing to provide you with timely assistance! We attach great importance to hygiene. Although the cleaning and maintenance of industrial style design hotels are more difficult than those of ordinary hotels, the hotel's cleaning staff strictly implements the three-level room inspection system after cleaning every day. The supervisor inspects, the manager inspects, and the housekeeping department is responsible for After the review, I believe that there are still some shortcomings in our work. We will definitely strengthen the inspection. Providing every guest with a clean room is the minimum respect and obligation for every customer. The former site of the Central Banknote Printing Factory of the Republic of China during the period of the capital, the hotel was built here with the cultural atmosphere of a city in the old times. The hotel has natural landscape and The industrial heritage and various elements are intertwined to create the current Eling Art Museum Hotel, which is hidden in nature and full of design sense and historical and cultural heritage. There are a thousand Hamlets in the eyes of a thousand people. Naturally, everyone has different opinions about us. We sincerely thank you for your honest review this time, and we are also glad that you can patiently share your stay experience with us in detail. , providing important reference for us to optimize our service system and improve hardware facilities. We hope you can stay at Chongqing Yinju Eling Art Museum Hotel again. We hope we can provide you with better services and create a wonderful and unforgettable stay experience.
Anonymous User
Queen Room With River View
Stayed in Sep 2024
Travel with friends
9 review
10.0/10
Outstanding
Posted on Nov 3, 2024
Next to Eling Second Factory, quiet in the bustling area, the room has a large French window, outside the window is the green trees and river view, very beautiful, the breakfast is delicious, the complimentary fruit and coffee are also great, close to Eling Park and Eling Second Factory The factory is very close and can be reached on foot. The housekeeper was very considerate, the front desk clerk Yuanyuan was very attentive, and recommended delicious food in the surrounding area, which was not disappointing at all.
Original TextTranslated by Google
Response from Property: [Book your holiday in advance and lock in the designer hotel collected by over 19,000 people in advance💗] Dear guests, hello! Thank you for staying at Chongqing Yinju Eling Art Museum Hotel and sharing your experience. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this trip. This is what our service staff have been pursuing, and it will also become the driving force for us to continue to work hard and make progress. We hope that you will pay more attention to us in the future. We sincerely invite you to visit us next time to encounter surprises and beauty, and leave behind something worth cherishing. Unforgettable experience, I wish you a happy life and everything goes well!
Guest User
Queen Room With Mountain View
Stayed in Jan 2025
Solo travelers
2 review
3.0/10
Posted on Feb 28, 2025
After changing the boss, nothing goes well. Since the room rate is not high, let's not mention the lack of a place to eat breakfast and how rough the breakfast is. After this breakfast was taken away from the room, it was still left outside my door the next afternoon! Any employee who sees it can put it away. This is totally wrong. They ask me every day whether I want to clean the house. This is the first time I’ve seen this. If not, isn’t there a do not disturb indicator light? The scale in the bathroom is also a problem. The most annoying thing is that since you have changed the garbage bag next to the toilet, shouldn’t you clean the toilet as well? ! I am a repeat customer and have recommended this hotel before. Now it seems that the team is more important than the concept.
Original TextTranslated by Google
Response from Property: Dear, hello. Thank you very much for staying at our hotel again. We apologize for the bad experience you had during your stay. What's more regrettable is that you did not communicate with us in time when you had an unpleasant experience during your stay. First of all, when you came, you said that the room in the previous hotel was equipped with a series of disposable items such as bath balls, and the front desk also brought them to you. During the period, I told you that our restaurant was still under renovation. Breakfast was delivered to your room. There were many breakfast styles, including steamed buns, noodles, and porridge. The auntie prepared the room for you for renewal and put it at the door first. The master would take it away in the afternoon. The front desk was online 24 hours a day. If you feel dissatisfied with anything, you can also contact me at any time. I ask you if you need the room cleaned every day because some customers will not notice the do not disturb indicator light at the door. We choose to refine the work content so that customers can feel our attention. After the auntie cleans each room, the staff will also conduct a second inspection. Because you are staying for a renewal, the staff did not conduct a second inspection for fear of disturbing your rest. We are really sorry for this. After this incident, we will pay more attention to it because our style is industrial style, and cleaning and maintenance will be more difficult than ordinary hotels. The hotel will make better optimization. I hope that you will have a better stay experience when you come next time.
Guaibaoyangzai
Queen Room With Mountain View
Stayed in Jan 2025
Couples
1 review
10.0/10
Outstanding
Posted on Feb 19, 2025
Good service attitude, and problem solving is fast
Original TextTranslated by Google
Response from Property: 【管家貼心服務👍🏻附近美式攻略👍🏻服務更用心的酒店👍🏻平台超1.9萬人收藏】尊敬的賓客:感謝您選擇入住重慶YOLO鵝嶺美術館酒店。十分感謝您對YOLO品牌的喜愛。每個城市總會有讓人惦念的理由,每個酒店附近都有我們難捨的景色和他們甜美而温馨的回憶,希望重慶YOLO鵝嶺美術館酒店會是您回憶裏最温馨最獨特的那個,期待您的再次光臨!
Guest User
Loft Suite - River-View -three Beds (Terrace)
Stayed in Dec 2023
Family
5 review
2.0/10
Posted on Jan 22, 2024
It looks nice and spacious, but the soundproofing is very poor. It should be because the upstairs people were taking a shower. The exposed large pipes made a very loud sound. The children were woken up twice. I could hear people walking upstairs and even plugging in a charger very clearly. I had a stomachache after eating the breakfast I received, so I ran back to the house and had diarrhea and vomited. The elders and children were fine. Maybe they chose Chinese food while I chose Western food.
Original TextTranslated by Google
Response from Property: Hello, thank you for staying at the Yinju Eling Art Museum Hotel. We are deeply sorry for the bad experience you had during your stay in our hotel. We regret that we did not report to us and provide you with help as soon as possible when you had diarrhea during your stay. The hotel has strict management of food samples every day, including daily operations and hygiene standards. If you think that you are feeling unwell due to eating our meals, please tell us as soon as possible. We can provide help and recommend hospital examination and treatment to avoid unnecessary physical risks or delays in medical treatment. At the same time, gastrointestinal discomfort is caused by many reasons, which is not something you and we can blindly judge. Please pay attention to your health in cold weather. Western or Chinese breakfast is freshly made. Whether it is Western or Chinese breakfast, it is recommended to eat it as soon as possible after delivery. If you feel the temperature is not enough, you can contact the housekeeper to heat it up or suggest that you can go to the restaurant for a better dining experience. When a hotel opens its doors to do business, it must operate with integrity and be responsible to every guest. We will never cheat our guests. Operating with integrity is the foundation of our business. There are a thousand Hamlets in the eyes of a thousand people. Naturally, everyone has mixed opinions about us. We sincerely thank you for your true review this time, and we are also glad that you can patiently share your stay experience with us in detail, which provides important reference for us to optimize the service system and improve hardware facilities. All the staff of the hotel stick to their posts and try their best to serve every guest. Only with everyone's satisfaction can we have a longer way to go. I believe we still have a lot of room for improvement, but we also hope that you can take good care of your body and give other guests objective suggestions. Finally, we hope that you will have the opportunity to stay at Chongqing Yinju Eling Art Museum Hotel again. At that time, we hope that we can provide you with better services and create a beautiful and unforgettable stay experience.
Guest User
Queen Room With Mountain View
Stayed in Nov 2023
Family
4 review
2.0/10
Posted on Dec 21, 2023
Hygiene: The hygiene of this hotel is really poor, as shown in the picture ⬆️. It’s not just poor hygiene, it’s really a bit hard to accept! Anyway, after staying there for one night, I got bumps on my body and it itched all day. Facilities: The facilities are not reasonable. The lighting in the whole room is dim (maybe so you can't see how dirty the room is), and there is not a single bright light. And there was no table in the room, only a very low coffee table and a sofa, and not even a chair. Service: Since my skin is very sensitive to unclean things, I checked in around 10pm. When I woke up the next day, I found that my whole body was itchy and I found a lot of pimples. So I reported my situation to the hotel staff, but the hotel's attitude towards this issue was very reluctant, and they were negative in solving the problem. I reported that their hygiene might not be good, and they were unanimous in their determination that there was no problem (I found some grains of stuff on the bed when I slept that night, and I also reported this to the hotel), but they refused to admit it! Summary: This is the first time I have encountered such a situation and the first time I have such a bad review of a hotel. I chose this hotel because of its high ratings. After my stay, I felt that the hotel's sanitary environment, attitude towards problem solving and facilities were very poor. It is hard to understand how the ratings were so high! I hope that no other guests will have the same experience as I did when they come out to play in the future!
Original TextTranslated by Google
Response from Property: Hello, thank you for staying at the Yinju Eling Art Gallery Hotel. We are deeply sorry for the bad experience you had during your stay in our hotel. We are even more sorry that so many unpleasant things happened during your stay. From the first time you reported that you were unwell until you left the hotel, we actively helped but you were not satisfied. When you reported that you were unwell, we proposed to change your room first, and suggested going to the hospital for examination and treatment, but you did not accept it. You asked for a refund and we agreed to it because of your feelings. In fact, allergies can be big or small. From our consideration, we recommend that you seek medical diagnosis as soon as possible, and the allergens are complex and it is not up to you and us to judge. For your health, don't delay or blindly make conclusions because of your feelings to discredit others' integrity. The hotel opens its doors to do business and must operate in good faith, and be responsible for every guest. Our room cleaning, bedding, towels, etc. are strictly implemented one by one, and professional washing and disinfection are carried out by professional washing units. The hotel also has professional units regularly disinfect, disinfect and kill pests in all areas. We will never cheat guests. Integrity management is the foundation of our business. We attach great importance to hygiene. Although industrial style design hotels are more difficult to clean and maintain than ordinary hotels, the hotel cleaning staff strictly implements the three-level room inspection system after cleaning every day, including inspection by the supervisor, inspection by the manager, and review by the head of the housekeeping department. I believe that there are still some shortcomings in our work, and we will definitely strengthen inspections. Providing every guest with a clean room is the minimum respect and obligation for every customer. There are a thousand Hamlets in the eyes of a thousand people. Naturally, everyone has mixed opinions about us. We sincerely thank you for your true review this time, and we are also glad that you can patiently share your stay experience with us in detail, which provides important reference for us to optimize the service system and improve hardware facilities. All the staff of the hotel stick to their posts and try their best to serve every guest. Only with everyone's satisfaction can we have a longer way to go. I believe we still have a lot of room for improvement, but we also hope that you can take good care of your body and give other guests objective suggestions. Finally, we hope that you will have the opportunity to stay at Chongqing Yinju Eling Art Museum Hotel again. At that time, we hope that we can provide you with better services and create a beautiful and unforgettable stay experience.
Wudishuaishuaizhang
Queen Room With Mountain View
Stayed in Jan 2023
Couples
3 review
2.0/10
Posted on Feb 28, 2023
Don't choose this hotel Don't choose this hotel Don't choose this hotel Important things should be said three times! ! ! Booked for 2 nights, just after checking in, I found that the toiletries were not changed at all! ! There are hairs and empty bottles! ! Later I found out that the 2.2-meter bed was made up of two small beds! ! It's a fraud! I also want to eat some instant noodles! Everyone knows how dirty the hotel's kettle is. I went to the front desk to order hot water, but they refused to give it to me and said they didn't have any. Later, my wife got angry and I slowly went to the back to get some hot water. Then the air conditioner vents made a rumbling sound and I couldn't turn it off. There was also a sound even when the air conditioner was not turned on. On the second night, I found that my bathrobe was taken away and no new one was given to me! Hygiene is also very poor I saw someone recommend it on Xiaohongshu and thought it wouldn't be too bad, but it turned out to be a big disappointment I hope to help other sisters avoid thunder in the future
Original TextTranslated by Google
Response from Property: Hello, I am Baggio, the general manager of the Hideaway Eling Art Museum Hotel. Thank you for staying at the Yinju Eling Art Museum Hotel. We are deeply sorry for the bad experience you had during your stay in our hotel. We regret that so many unpleasant things and problems occurred during your stay, but we did not receive any feedback and failed to provide you with timely assistance, which makes me deeply blame myself! Regarding the issues you mentioned: 1. The supplies for your extended stay were not replenished and there were hygiene issues. The room attendants will replenish the supplies and maintain hygiene for extended stays. Such accidents have sounded the alarm for us. We will strengthen the room inspections for extended stays in the future. We are very sorry for the inconvenience caused to you. 2. We are deeply sorry about the mattress issue. Although this room type has a small bed spliced ​​together with a large mattress, the hotel plans to upgrade and install a large mattress in the near future. We are very sorry for the inconvenience caused to you. We hope you will have a chance to come and experience it later. 3. Regarding your issue of not wanting to use the room kettle for hot water, the room kettle is strictly cleaned and disinfected every day. We respect your feelings. If you feel you need hot water, the front desk butler can provide it for you. Since there is no water dispenser directly in the lobby, for the sake of the beauty of guests' photos, the water dispenser is placed in the back office area. We understand that the front desk butler also provided it to you in a timely manner. There may be some misunderstanding in the middle. We also communicated with the new employee who was a little slow in her movements. Everyone has slow and anxious personalities, but it is our responsibility to be anxious for the guests. We will also strengthen training in the future. We sincerely thank you for your honest review this time, and we are also glad that you can patiently share your stay experience with my team in detail, providing important reference for us to optimize our service system and improve hardware facilities. Your patience and tolerance make me and my team feel warm to have guests like you. We hope you can stay at Chongqing Yinju Eling Art Museum Hotel again. We hope we can provide you with better services and create a wonderful and unforgettable stay experience.