Azia Resort & Spa

Beautiful place and lovely staff. Ionna gave us the best welcome.

Overall a good stay. On the positive side, We found that our hotel room was maintained very clean! The facilities and grounds were just ok. The breakfast was excellent! The drinks at the hotel bar were not very good and during our stay we found it impossible to get chocolate ice cream… also a tip.. if you wish to find a sunbed at the pool then you shouldn’t hand in the towels and wake up early to go and reserve your place!!

Overall it was a nice hotel with a good pool and the food was tasty. We were bed and breakfast and decided to eat in the main restaurant (katoi) for one of the nights. On the large restaurant booking screens we saw there was an a la carte menu with lots of reasonably priced meals (circa €15) so planned to have this. When we turned up they said there was only the buffet available (€33) which was quite expensive, but we couldn’t go anywhere else in the hotel as it all needed pre booking. The staff had never heard of this menu. When we checked in with our toddler we were hoping there would be a cot in the room already. There wasn’t so we called for one, which we were told would be right there. An hour later nothing had turned up, so we rang again and were told it would be there after we returned from dinner. When we got back there was a bed being set up which was totally unsuitable. We had to ring again by which time it was ages after her bedtime.

It was a beautiful hotel with a beautiful room until our first night when we went in to the room and found a cockroach. Next morning we told them but they didn’t anything even they didn’t apologise. And the other negative is that the light in the room is not enough for doing a simple make up. I didn’t see any thing in the mirror. And was my first time ever I asked for the key for the refrigerator. Never happened to me in any hotel I went all this years.

We travelled at the end of September for 11 nights staying in a premium adult only room. We had in my opinion one of the best rooms in the hotel, ground floor terrace with own sunbeds opening onto the peaceful grassy area overlooking the sea with the adult only pool and bar only a few steps away. This really made our holiday as relaxing as it could be with beautiful views to wake up to every morning and drinks on our terrace at sunset, no hassle with sunbeds we didn't even need to pack a beach bag as we could sit right outside our room. Well worth the upgrade! We were regularly visited by cats and kittens, they are well looked after and will not bother you unless you encourage them. We are cat lovers so this also added positively to our holiday. The food was very good in all restaurants, as we were there 11 nights we could book 6 visits to the a la carte restaurants however some were only open once a week and we were unable to make reservations for the first 3 nights of our holiday. The buffet had theme nights including Mexican, Asian, Italian which is usual for all inclusive hotels however when I go away I enjoy eating local food which sadly was lacking. The Cypriot buffet and Tree Deck meze restaurant were therefore the only times we enjoyed authentic Cypriot food. My reason for not giving 5 stars and my only complaint about the hotel was the poor drinks service in the Cava bar and buffet restaurant and the very poor quality wine offered on the all inclusive plan. The white and rose were undrinkable, the sparkling was unpleasant and the red just about ok. This was really disappointing. All drinks in the cava bar had to be signed for and you were asked EVERY time for your room number and whether you were all inclusive. Whilst you could order at the bar you were then asked to sit down and your drink was brought to the table, sometimes after a long wait. It was then virtually impossible to get a second drink as waiters were just delivering drinks then returning to the bar for the next order without checking for empty glasses and offering more drinks. In the buffet restaurant they had a hostess who would show you to your seat but that was all she did, you then had to wait for someone to take your drinks order and someone else to deliver it. Staff worked incredibly hard but there were simply not enough of them. There were also staff there simply to clear tables, if you asked them for more water they would then ask someone else to take your order! It just did not seem efficient and was at times frustrating. We had a lovely relaxing time with wonderful weather...sunshine, 30 degrees and barely a cloud for 11 days and would like to thank all the lovely, friendly staff for whom nothing was too much trouble and who are a credit to the hotel.