Hotels near Biserica „Sfântul Vladimir", Chisinau

I booked this hotel for 7 nights and while being there, my trip was shortened by 1 day. My assistant asked if we could shorten the stay with one day and if this would be charged. The hotel manager answered ”We confirm to cancel the last night and it will not cost for this change.” So, I supposed that the last night was not charged. And indeed, the hotel bill was lowered from 18.900 MDL to 16.200 MDL. However, the credit card amount, converted in Euro was equivalent to 18.900 MDL. When asking to correct this, the hotel manager stated that they do charge for the last night because it was a non-refundable rate but they did not charge anything for changing from 7 to 6 nights. (???? non-refundable OK but never experienced a hotel charging for shortening a stay, this was a nonsense argument !!!) In essence, the hotel manager just thought that we would not check what was really charged to the credit card. Hotel Manager: ... do not take people for stupid ... sorry, you just lost one client, ... and I guess others who go through the reviews!

This is the second time we stayed at this hotel. Beautiful rooms with a classic style and very excellent service. Food was excellent at the restaurant and we had a group of 9 colleagues and everyone agreed a fabulous hotel. We had two men that arrived before the group and they gave them rooms with only a phone call from me when we had not yet provided any payment information. Very helpful and extremely professional. My wife, who works for our company agreed, one of the best hotels we have visited. We highly recommend.

Good location, situated right beside the Cathedral Park and other sights. Also walking distance from the bus to/fro airport, with central bus station a distance away, but still walkable. Amazing facilities and amenities in the room. Great selection of equipments in the gym. Selection of buffet breakfast was also great. The staff who checked me in, Daniela, deserves a special mention as she was really gave me a very warm welcome and took time to explain to me the different facilities provided by the hotel - thank you Daniela!

Die Lage des Hotels ist super, aber der Service und die Freundlichkeit des Personals sind sehr schlecht. Zwei junge Frauen sitzen an der Repzeption und sind überwiegend mit ihren Handys beschäftigt. Selbst beim Check-In und Check-Out, wurde nebenbei etwas mit dem Handy gemacht. Zudem wurde während der Gespräche Blickkontakt vermieden und sitzen geblieben. Als Gast hat man sich eher als Störfaktor empfunden. Das Führstücksbuffet war gut. Kaffee und Tee musste man sich aber an der Bar abholen. Die Bestellungen wurde mit einem gelangweilten Stöhnen bestätigt. Hier war auch wieder keine Kundenorientierung zu erkennen. Das hausinterne Restaurant Ludo (5. Etage) kann ich leider nicht bewerten, da ich nach ca. 20 Minuten Wartezeit wieder gegangen bin, da kein Kellner zu meinem gut sichtbaren Tisch kam. Hierzu muss man erwähnen, dass nur ca. 5 Gäste im Restaurant waren und ca. 5 Kellner motovationslos an der Bar saßen.

I arrived at the hotel in the afternoon and was quickly checked in by two receptionists who spoke English well. I was soon on my way to my room on the 4th floor. The room was not very large, but nevertheless adequate. Note that some rooms here are even smaller than mine. The room came with a comfortable bed with sockets by the bed, a desk and a chair as well as a safe, a 0,5 L water bottle (not replenished), a minibar and good A/C. However, there was no coffee table or armchair. Wifi was free, fast, reliable and unlimited. The bathroom was of average size and came with a walk-in shower with excellent water pressure and ample hot water both in the overhead as well as the handheld shower. Note that in addition to the usual tap, the shower has two on/off buttons controlling each shower mode. If those are both in the off position, opening the tap will result in no water coming out and then you might think there is an outage even if there is not; just press the button and water will start flowing. Amenities included hand soap, shampoo and shower gel, all single-use, which I much appreciate. A bathrobe and slippers were provided, as well as a dental kit etc. I found the room to fulfill four star criteria nicely. The hotel opened its doors in June 2023, so it is still brand new and everything was in excellent condition. The room was cleaned daily and felt fresh and clean. I very much liked the old school way of featuring the hotel name on everything from towels to dental kits to bathrobes to shoe cleaning sponges. One letdown, however, was that during my stay, it rained every day but the hotel was not at all prepared. They supposedly had umbrellas at reception, but the most I ever saw was one single umbrella, and this when the sun was shining. Great hotels provide umbrellas in rooms, good hotels hand them out at reception on request, but what kind of hotels frequently run out completely? Fortunately, during heavy rain, they were able to find me one in the back after some persistence, but acquiring more umbrellas seems like a reasonable and much needed investment in my opinion. Breakfast was served in the restaurant from 7:30 to 10:30. It was your usual affair and came with both hot and cold options. I especially liked the Caprese salad and fresh fruit. In addition to the usual international fare they had some local items as well. Breakfast gave you a good start of the day and was included in the room rate. The restaurant also serves lunch and dinner at reasonable prices, but I did not try it out. The hotel enjoys an excellent location, next to Cathedral Park. There is a supermarket and a money exchange booth right next to the hotel. The airport trolleybus is a few minutes away on the main street Bulevardul Ștefan cel Mare și Sfânt and will take you to the airport in 40 minutes. Try out restaurant Fuior on the next block, excellent local food in a nice setting. While I was happy with my stay, the hotel felt pricey compared to the competition. I pa

The service was nice, the duty administrator answered all questions politely and correctly. They went to the room, told everything and showed. Also quickly in the morning took the number when expelled.

My stay at the hotel : No elevator , no toiletries , no napkins , no water . Good thing next to it , go and buy .Everything on the site says that is included in the cost , and not in the living.The only plus is pure . In the bed room , the mattress is terrible , all in springs , it is impossible to lie . On the respiratory girl Yulia , not welcoming , not even greeting and this staff member is respiratory ? ! It's as if she came home to her. The appearance is not fit for the hotel , not presentative , not even a badge of name (and I am 4 stars for a minute)It doesn't even sit in its workplace , it is always not on the respiratory.I want to pay attention to the hotel management , Whom they take to work .And so you can stay without customers .I do not recommend anyone for such money ,stay in this hotel .

Good points: Large room (suite) A/C working well Kettle, cups, coffee sachets (no creamer) in room Staff - young lads & girls - polite, generally speak English, and try very hard - but there is no infrastructure supporting them Chef very good - but lack of necessary ingredients sometimes meant choices not available. Pool bar good (when open) but food not available at pool Bad points: Jacuzzi baths not working - in any room. This was a major disappointment - one reason for choosing this hotel. Many Pool tiles broken Pool waterfall not working Shallow “jacuzzi” in kids pool not working - dangerous holes where jets broken or removed No hot tub in garden (as claimed by some staff) Restaurant not working (at all) - meals only available in reception or covered area next to road Indoor swimming pool not available (not filled in summer) “Minibar” = empty fridge “Superfast WiFi” barely working, cutting off every few minutes in our room Fitness Centre locked Inside bar actually just the reception desk - no beer or other drinks available (except warm bottles of wine) in evening (when pool bar was closed). Not one English-speaking channel on satellite tv 2 safes in room - both not working Room and bathroom telephones not working

Very good experience, the room is very big and comfortable!