Chirnside Hall Hotel

Guests appreciate the tranquil location near Edinburgh and Newcastle, easy European access, and warm, attentive staff. They praise the fresh breakfast menu, comfortable and luxurious rooms, and impeccable cleanliness.

My stay at Chirnside House Hotel The hotel was very comfortable and warm. The bathroom was modern and well furnished with a super shower. The food was excellent with imaginitive dishes and a menu which changed every day. Service was excellent from friendly, polite staff.

We had the most unusual stay where we met only one member of staff the whole time we were there.He was dressed in a t shirt and jeans.We were checked in having negotiated a dark corridor and he sat in an office with no lights on.He didn't offer to help us with our bags.Our room was fine.We came down for dinner where he gave us menus but no dialogue at all.Canapes arrived, one of which was a starter on the menu.We ordered wine which was left unopened and not poured.Fortunately it was a screw cap!We went through to the dining room and were the only diners.Seemingly all the other residents had gone elsewhere.We took our own drinks and after a while the member of staff brought the bottle.The starters were fine but the mains had issues like overcooked venison and soggy fries.Six tiny tomatoes is not a vegetable accompaniment.Breakfast was disappointing.Bacon overcooked and dry.Toast like cardboard.There was little conversation at check out as the bill was paid overnight apparently without the opportunity to check or challenge.It was correct but not what is expected at a Scottish 4* hotel.We feel obliged to let visitors know as we rely on reviews to choose where we stay.At no time did we get the opportunity to comment on what was served or how we were dealt with.