Woolpack Inn

A perfect weekend getaway in the Kent countryside. We stayed in the beautifully decorated Tattinger Suite. The room had a mini bar that was well stocked and reasonably priced (normal pub prices). You can hear the neighbours next door but for a 600 year old pub, you can’t expect soundproofing so if you’re a light sleeper, bring some ear plugs. Our dinner in the restaurant was amazing. We both agreed that the pie on the specials board was probably one of the best we’d eaten. All staff were attentive and friendly during our stay. Breakfast is a small selection of croissants and toast with options for a cooked breakfast, all in the surrounding of a festive decorated restaurant area with lit inglenooks. We will back again to visit next year.

Room was freezing they hadn’t put in the heating. We had to move as the was no soundproofing and we had people above us. Other room was better but we had to pay a bit more for it. The restaurant and hotel we were told are separate so restaurant bill had to be settled up. Good was ok but a bit overpriced. Breakfast was ok a bit limited and I was told it was extra for a cappuccino- the filter coffee was dreadful. Lovely pub though could be great

Stunning in all areas

Lovely stay! I had my 5 month old labrador pup with me and he loved it too. Friendly staff, beautiful location and great breakfast. Will definitely book again!

An excellent stay in a hidden treasure of a village. Cannot recommend more highly

I booked two rooms and an evening meal for four. Staff, apart from one member, were friendly and helpful. The meal was lovely, and the service was really efficient and friendly, although one of the specials (Parma ham wrapped cod) was too dry and salty. Our rooms were not ready by the check-in time, and we had to wait for 40 minutes for them to be ready. Even after that, there was still a problem with the toilet in one of the rooms, so people staying there had to wait for a visit from a plumber before they could start enjoying the stay. Things like this do happen. However, when it happens, an apology and a smile would be an expected way to deal with it. Instead, I was told in an annoyed manner that they only had three cleaners and we will just have to wait. I could later understand why the cleaners could not manage: there was a lot of noise and laughter coming through the ceiling of our room, and then the three cleaners emerged . I am glad to know that Woolpack is a good employer, and their staff can take their time chatting while guests are waiting. I do understand the policy of having the card registered in case of damage, but normally it is done without handing it over to the staff. I asked if I can enter the details myself, but, as unsafe as it felt, I was told the only way we can continue with the check in was to give my card to the same unfriendly member of staff. The rooms (after the toilet situation has been resolved) were comfortable, although no chocolate was available despite this being part of the room description. We had no bathroom towels either as the laundry service did not deliver them. Again, all this can happen, and the housekeeper was apologetic. I would still recommend this place for a stay as I choose to believe that normally they run it much more smoothly.