IKAL CHICHEN ITZA Reviews

This hotel must have been grand in its day, but the grounds were totally run down. Lots of deferred maintenance everywhere. The staff was very nice and polite. We at our meals there which were just OK. The location was grand however and the bed was comfortable. The bungalows had the most gorgeous wood everywhere which would cost a fortune today to create, but again the rooms were old and tired. The towels threadborn and there was no hot water until the staff came and did something to get it turned on.

Great historic hotel next to Chichén Itzá. Loved the restaurant, they have lots of locally-inspired dishes and drinks. The service was great and the staff very friendly. The room was spacious, clean, comfortable. We would be happy to stay here again.

Beyond expectation. The room is spacious, directky facing a mayan ruin and sunset, so defintley a plus. Clean roooms, beautiful architecture, very good surroundings in the jungle. Not a lot of visitors so very quiet too, though one can tell the hotel has fallen off a bit. Some irrelevant facilities are disused, and the place seems a bit understaffed.

If you’re looking for a hotel with personality this is great. However the private entrance to Chichen Itza is not available anymore. Everybody was very nice and helpful and the gardens, house and pool are enchanting.

The environment is beautiful and comfortable, and the room is very spacious, comfortable and bright.

Place immersed in the Mexican jungle a few steps from the ruins of Chichen Itza. It seems to have great potential but it is left a bit to itself and is large and with little available staff. It can be convenient only if you do not want to move after visiting the ruins.

The hotel has a sense of age that complements the surrounding environment. If you like luxury, don't stay here. If you like the environment and retro feel, it is highly recommended.

I have stayed in hotels several times, and I still prefer the room type facing the observatory this time. The thatched cottage has a lot of mosquitoes and no view, so it is not recommended. There are nightly light shows on Fridays, Saturdays, and Sundays, so remember to buy tickets in advance. The side gates of the hotel and the pyramid are connected, and the location is invincible.

I originally planned to stay here one night in advance when I chose this hotel, and then go see the pyramids from the exclusive entrance of the hotel early in the morning to avoid the crowds. When I checked in, I discovered that the hotel entrance had been closed two years ago during the epidemic! You still have to drive around in a big circle to get back to the main entrance of the scenic spot to enter the park. The hotel lobby is very beautiful, and the sunset photos are excellent. There was also a large peacock walking around the hotel. The room was not bad either. The overall feeling is that the price/performance ratio is not very high. There may not be many customers, and the swimming pool and other facilities are not well maintained. I originally booked a room with breakfast included, but for some reason, I couldn't see this item in the hotel order. I was in a hurry and didn't bother to argue with them, so I paid first. Later, Ctrip customer service helped communicate and complete the refund. Thumbs up!

Good hotel, nice staff, very large and beautiful area.

We were upgraded to the hotel … Just wow we love this hotel Charming quiet located 5 mins from chichen itza but hidden in a beautiful lush garden/ jungle An authentic Mexican style with flowers , trees and animals ! Discrét friendly staff Amazing big rooms with a bathtub with a view I totally recommend !! Just regret that we only stayed one night !!!

Though still listed here as the Mayaland and some hotel sites the Hotel currently has a new name Hotel Ikal Chichen Itza, though most signage hasn't caught up with this. Anyways it is the same place as I have stayed a couple of times before, the rooms are pleasant and large and the observatory view rooms are worth the extra. Staff continue to be great and helpful Catering is a bit hit and miss with the food being a bit bland and unexciting and relatively expensive.

I love staying at Mayaland when visiting Chichen Itza. It is adjacent to the magnificent archaeological site and you feel its energy - while staying in a beautiful serene setting within the jungle. I have many great memories from this hotel. They have very nice staff some there over 20 years. I love reading about the history and all of the famous guests, the film telling the story of the Mayan and the iguanas everywhere. The 2 pools are perfect to take a dip in the middle of the day. The restaurant is very good and they have fresh juices. I remember when you could enter more easily from the hotel but this May 3rd 2024 when we entered we just drove over at 7:45 and parked. It was not so difficult. I highly recommend. A very special place.

This is scam. The hotel no longer exists. The link is to Algotels, not the hotel or chain Algotels is just taking your money. I’ve told TripAdvisor they should remove “Mayalands” but they have not followed through. Look up Algotels on the web for more information.