To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.4
Cleanliness4.5
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All reviews(76)
Positive reviews(74)
Reviews with photos/video(24)
Great location(32)
Awesome rooms(24)
Awesome stay(17)
Convenient location(12)
Friendly owner(11)
Loved the view(9)
Large rooms(7)
Awesome amenities(7)
Negative reviews(2)
leolim
High Floor Two Queen Room
Stayed in Apr 2024
Family
5 review
4.0/5
Very Good
Posted on May 30, 2024
I have a intention to vist this hotel again when I visit Chicago next time
Anonymous User
King Room with Lake View
Stayed in Jan 2024
Other
3 review
5.0/5
Outstanding
Posted on Feb 26, 2024
Everything is nearly great. Laura solved the small problem as soon as possible after receiving the feedback.
Alexandra
1 King Bed Premium City View
Stayed in Jun 2023
Couples
1 review
4.2/5
Very Good
Posted on Aug 15, 2023
We stayed in the summer and had an amazing view. The room was large and spotless and modern.
Yotsawaj
Room,2 Queen Bed(Ada W/Tub)
Stayed in May 2023
Business travelers
1 review
4.7/5
Amazing
Posted on Jun 6, 2023
Good location and vibe, close to North Michigan street.
FliFla
Queen Room
Stayed in Jul 2023
Solo travelers
23 review
5.0/5
Outstanding
Posted on Aug 6, 2023
Excellent hotel, from every point of view. I will stay again in it, no doubt. Breakfast was superbly good. And all the people at the hotel, from the front office to the luggage storage, provided an amazing service. Kudos to you Hyatt and your people!
Guest User
High Floor Two Queen Room
Stayed in Feb 2023
Business travelers
17 review
5.0/5
Outstanding
Posted on Apr 3, 2023
Good location for business or holiday, easy to go everywhere on foot sight seeing , theatre, museums and delicious restaurant for breakfast dinner all available.
Anonymous User
High Floor Two Queen Room
Stayed in Nov 2022
Solo travelers
9 review
5.0/5
Outstanding
Posted on Jan 6, 2023
An excellent hotel with clean and large room. The cleaning lady is much kind and helpful. Hotel is located in the Center of Chicago. The transport is very convenient.
재이
Premium Two Queen Beds
Stayed in Sep 2023
Family
3 review
5.0/5
Outstanding
Posted on Dec 1, 2023
Great location, great breakfast
eunyoung
Ada 2 Queens Tub
Stayed in Aug 2023
Family
10 review
4.0/5
Very Good
Posted on Oct 14, 2023
good location! nice view!
Baiga
King Room
Stayed in Feb 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 16, 2023
Nice experience , recommendable
Kaola123
High Floor Two Queen Room
Stayed in Nov 2024
Family
8 review
5.0/5
Outstanding
Posted on Dec 31, 2024
This hotel booked on Ctrip is in the most prosperous area of Chicago, within walking distance of the famous Millennium Park. The hotel has complete facilities, the lobby has a strong Christmas atmosphere, the twin room is warm and comfortable, and the city view room has a superb view! The front desk staff has a very good service attitude, and there is also a dedicated person to assist with parking. Of course, the parking price is not cheap... In short, the overall feeling exceeded expectations and is very worthwhile!
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6/8
Anonymous User
Ada 2 Queens Tub
Stayed in Jul 2024
Couples
11 review
4.2/5
Very Good
Posted on Oct 7, 2024
The hotel is in a great location, within walking distance of the Magnificent Mile, the Chicago River and Lake Michigan. There are many supermarkets and restaurants nearby. It is very pleasant to walk along the Chicago River. The hotel lobby is on the second floor and the front desk service is good.
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Guest User
Queen Room
Stayed in Nov 2024
Family
15 review
4.2/5
Very Good
Posted on Dec 28, 2024
The hotel is in a great location, in the busiest area of Chicago, within walking distance of Navy Pier Michigan business district. You can take a walk along the Chicago River. It's not far to Chinatown for a meal. The room is clean, but relatively small. The breakfast is average. There is parking service, and there is a public parking lot not far away for you to choose from.
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King Room
Stayed in May 2024
Family
112 review
4.7/5
Amazing
Posted on Jun 19, 2024
Overall, it's pretty good. The real reason why the hotel privately adjusted the order is unknown, but the efficiency and intensity of Ctrip's handling afterwards must be greatly praised.
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Bohongtianya
King Room
Stayed in Oct 2024
Travel with friends
26 review
4.3/5
Very Good
Posted on Nov 8, 2024
We booked a high-end view room. The Chicago River is just outside the window. Cruise ships pass by and the waves are scattered. It is beautiful. Skyscrapers stand around us. What a magnificent city view! The room is spacious and bright. Although the price is high, it is worth it. The only thing about the room is that you need to call the front desk to get slippers, mineral water, toothbrush, toothpaste, etc., and you have to go downstairs to get them yourself. The hotel service quality needs to be improved!