Shangri-La Chiang Mai
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1 room, 2 adults, 0 children
All properties in Chiang Mai
Shangri-La Chiang Mai
No.1 of Family Hotels in Chiang Mai
89/8 Changklan Rd, Tambon, Chang Khlan, Chiang Mai, Chiang Mai Province, 50100, Thailand
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We Price Match
Last booked 2 hrs ago
Highlights
Free parking
Lots to do
Varied breakfastAmenities
Sunbathing area
Outdoor swimming poolFree
Sauna
Spa
Massage room
Gym
Private parkingFree
Priority airport pick-up
All amenities
Property Description
Located in the heart of Chiang Mai and surrounded by stunning vistas of Northern Thailand’s mountain ranges. Shangri-La Chiang Mai offers a family-friendly 5-star experience. With the largest pool in the city, and easy access to the Night Bazaar, Old City, and transport for onward adventures, our hotel is the ideal destination for guests looking to indulge, unwind, discover, and explore.
- 277 rooms and suites, 4 outlets, 10 meeting facilities
- Family-friendly urban resort set within a culturally city
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9.0/10
Very very good hotel
All 415 reviews
Surroundings
Airport: Chiang Mai International Airport
(5.8 km)
Train: Chiang Mai Railway Station
(3.2 km)
Landmarks: Mae Kha Canal
(520m)
Landmarks: Wat Chai Mongkhon
(540m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Premier Twin Room
2 Single bed
58m² | Floor: 3-9
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Daily housekeeping
Check Availability
7
Executive King Suite
1 King bed
86m² | Floor: 7,9-10,12
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Daily housekeeping
Check Availability
5
Horizon Club Deluxe Twin Room
2 Single bed
43m² | Floor: 10-12
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Daily housekeeping
Check Availability
6
Horizon Club Premier King Room
1 King bed
58m² | Floor: 10-12
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Daily housekeeping
Check Availability
6
Deluxe King Room With Pool View
1 King bed
43m² | Floor: 5-9
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Daily housekeeping
Check Availability
7
Premier King Room
1 King bed
58m² | Floor: 3-9
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Daily housekeeping
Check Availability
5
Horizon Club Deluxe King Room
1 King bed
43m² | Floor: 10-12
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Daily housekeeping
Check Availability
5
Deluxe Twin Room
2 Single bed
43m² | Floor: 3-9
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Daily housekeeping
Check Availability
6
Deluxe Twin Room With Pool View
2 Single bed
43m² | Floor: 5-9
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Daily housekeeping
Check Availability
5
Deluxe King Room
1 King bed
43m² | Floor: 3-9
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
9.0/10
Great
415 reviews
Verified Reviews- Cleanliness9.0
- Amenities8.8
- Location9.1
- Service9.1
Average for similar properties in Chiang Mai
AI Summary
Guests praised spacious, clean rooms with beautiful views. Convenient location near city attractions and amenities. Rich breakfast buffet. Exceptional, friendly service. Comprehensive facilities, including a large pool and spa.
ErShaoShao
August 1, 2025
服務非常周到
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Ezraoron
July 31, 2025
Very very good hotel
SERYEONG
July 31, 2025
전체적으로 시설이 낡았으나 수영장이 넓고 커서
아이들이랑 재밌게 놀다갑니다
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Guest User
July 27, 2025
Q for breakfast and also room dirt and no clean .
Anonymous User
July 24, 2025
The hotel corridor and the carpet in the room felt dirty, the room facilities were old and musty, the lighting was dim, the service was not enthusiastic, the luggage was delivered to the wrong place, and they blamed us for not explaining it clearly. We asked for a comb from the room service, but it was not delivered until we left the hotel. It was extremely unprofessional. The only advantage was that the swimming pool was relatively large and had a slide. We stayed in five hotels in Chiang Mai this time (melia, theevijit, InterContinental, Shangri-La, Maradi), and I personally think that the Shangri-La Hotel was the worst in all aspects and the most expensive, which was a bit of a rip-off.
Original TextTranslation provided by Google
MO SE
July 17, 2025
cozy and very nice location to seeing around. i highly recommend this place for staying for tourist.
Yunyousihaizhi🐮
July 15, 2025
The room is old and smells bad, but everything else is very good and I am very satisfied!
Original TextTranslation provided by Google
Shivangi India
July 15, 2025
Title: Shocking Experience at a So-Called 5-Star Hotel – Avoid if You’re Indian or Traveling with Kids
We stayed at Shangri-La Chiang Mai from 13–15 July 2025 in Room 722 with our 1-year-old baby. We were here to celebrate her birthday and had clearly informed the hotel in advance about a small celebration and decor. Despite a midnight reminder the night before, they said they would only arrange it “by 12 noon,” even after we told them we were checking out by then.
At 11:30 AM, they delivered a cake that looked and tasted horrible – completely disrespectful for a birthday moment.
The rooms are outdated and not well-maintained. The front office staff was cold, unhelpful, and unprofessional.
Breakfast was another letdown — Indian options were terrible: the upma was dry, dosa was cold and bad, tea was awful. The hotel clearly cannot cater to Indian guests.
Overall, this is NOT a 5-star experience. It’s not suitable for Indian families, and we left with disappointment and regret.
– Anant Khandelwal & Aashka Khandelwal
Services & Amenities
Most Popular Amenities
Sunbathing area
Outdoor swimming pool
Free
Sauna
Spa
Additional charge
Massage room
Gym
Private parking
Free
Priority airport pick-up
Additional charge
Bar
Tennis court
Table tennis room
Restaurant
Cafe
Priority airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Children's pool
Playground
Water park
Water slide
Kids' club
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Laundry room
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Playground
Water park
Kids' club
Restaurant
中国厨房
Cuisine: Asian, Cantonese, Chinese, Sichuanese
Business hours: [Thurs - Sun] 11:30-14:00, 18:00-22:00,[Mon - Wed] 11:30-14:30, 18:00-22:00
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool bar
Pool toys
Opening times
Business hours
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Front Desk Services
Self check-in kiosks
24-hour front desk
Host welcome service
Lockers available
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
Chinese (Mandarin)
Food & Drink
Snack bar
Cafe
Bar
Lobby bar
Room service
Health & Wellness
Table tennis room
Personal trainer
Tennis court
Gym
Massage room
Sauna
Sunbathing area
Spa
Additional charge
Manicures
Hair removal
Fitness session
Yoga session
Activities
Water slide
Water park
Public Areas
Gift shop
PA and sound system
Executive floor
Non-smoking floor
Elevator
Ventilation system
No smoking in public areas
Outdoor furniture
Smoking area
Garden
ATM
Cleaning Services
Laundry room
Ironing service
Laundry service (on-site)
Facilities for Children
Children's meals available
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Playground
Kids' club
Children's pool
Business Services
Multi-function room
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Additional charge
Wedding service
Accessibility
Wheelchairs available
Accessible rooms available
Safety & Security
CCTV in public areas
First aid room
First aid kit
Fire alarm
Fire extinguisher
Security personnel
Carbon monoxide alarm
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in kiosk
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | THB 1,600.00 (approx. PHP 2,860.87) per person per night Extra crib: Free |
Children 3 years old and over | THB 1,600.00 (approx. PHP 2,860.87) per person per night |
Breakfast
TypeWestern, Chinese, Japanese, American, Asian, Continental, Halal, Vegan, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | THB 345.00 (approx. PHP 616.88) per person |
Children 12–17 years old | THB 690.00 (approx. PHP 1,233.75) per person |
Adult | Buffet:THB 690.00 (approx. PHP 1,233.75) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is THB 4,000.00 (approx. PHP 7,152.16) per night.
Deposit Payment MethodsThis property accepts credit cards, cash and debit cards
Deposit RefundWithin 7 days after check-out
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2007
- Number of Rooms: 277
Located in the heart of Chiang Mai and surrounded by stunning vistas of Northern Thailand’s mountain ranges. Shangri-La Chiang Mai offers a family-friendly 5-star experience. With the largest pool in the city, and easy access to the Night Bazaar, Old City, and transport for onward adventures, our hotel is the ideal destination for guests looking to indulge, unwind, discover, and explore.
- 277 rooms and suites, 4 outlets, 10 meeting facilities
- Family-friendly urban resort set within a culturally city
Frequently Asked Questions
What is the cancellation policy for Shangri-La Chiang Mai?
The cancellation policy for Shangri-La Chiang Mai varies depending on the type of room and booking conditions.What is the cancellation policy for Shangri-La Chiang Mai?
What are the check-in and check-out times at Shangri-La Chiang Mai?
Standard check-in time at Shangri-La Chiang Mai is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Shangri-La Chiang Mai?
Does Shangri-La Chiang Mai provide breakfast?
Yes, Breakfast is offered at Shangri-La Chiang Mai. Breakfast option(s): Western, Chinese, Japanese, American, Asian, Continental, Halal, Vegan, Vegetarian. Does Shangri-La Chiang Mai provide breakfast?
Can I bring my pet inside the Shangri-La Chiang Mai?
As much as we love pets, unfortunately, we are unable to accommodate them in Shangri-La Chiang Mai.Can I bring my pet inside the Shangri-La Chiang Mai?
Is there a restaurant at Shangri-La Chiang Mai?
Yes, Shangri-La Chiang Mai offers on-site dining. You can enjoy a variety of Asian, Cantonese, Sichuanese, Chinese dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at Shangri-La Chiang Mai?
How far is the Shangri-La Chiang Mai from the closest airport?
The closest airport is Chiang Mai International Airport, and it is about 15 mins from hotel by car (5.8 km).How far is the Shangri-La Chiang Mai from the closest airport?
Is airport shuttle service offered by Shangri-La Chiang Mai ?
Yes, at Shangri-La Chiang Mai, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Shangri-La Chiang Mai ?
About This Property
| Nearest Airport | Chiang Mai Intl. Airport |
|---|---|
| Distance to Airport | 5.79KM |
| Nearest Train Station | Chiang Mai Railway Station |
| Distance to Train Station | 3.18KM |
| Average Price From | PHP12381 |
| Hotel Star Rating | 5 |