Hekeledaiwang
May 20, 2025
☹️This is a hotel that only cares about money. It looks friendly and considerate on the surface, but it actually has many tricks! 😈
Before departure: The price changes frequently. When I booked in the morning, the total price for 3 nights was more than 3,200 yuan. When I checked again at noon, I found that it was only 2,700 yuan. I lost 500 yuan in just a few hours! Ctrip customer service helped to contact the merchant and hoped to help cancel and rebook, but was rejected by the store😄
Check-out: This hotel actually requires guests to wait at the front desk for the cleaning room inspection to be completed before they can leave. I have never encountered such a strange thing in domestic and international travel for so long. It is unbelievable that it happened in a five-star hotel. Then the most outrageous thing was that after waiting for the end, the front desk told me that our disposable slippers could not be taken away. They were charged for 350 baht per pair. ***??? You charge for disposable slippers? I only used one pair of disposable slippers for 3 nights, and I was charged more than 70 yuan for the other pair? ??? Are you sick? ??? So! I opened my suitcase at the front desk, took out my disposable slippers and returned them to the hotel. Did they make me feel like I stole something from the hotel? What the hell, I have to return disposable slippers? I didn't use your toiletries, didn't touch the minibar, and didn't eat the free afternoon tea. Can you refund me?
I can only say that this experience and this encounter in a five-star hotel is NB. I wanted to argue with the front desk, but forget it, I blocked them.
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