Villa ALANNA Reviews

Location is very convenient, 8mins drive distance from nimman road, around 80baht grab. There is a quite big 7-11 right next to the hotel, very convenient for last night snacks Room is perfectly facilitated with a mini kitchen that included microwave, washing sink, fridge, some tableware & cutlery. Perfect for the one who likes to order takeaway and bring back to eat. The sofa is super comfy that we dont even want to leave the room! We basically lay on the sofa, watched netflix & ordered grab eat for the rest of the night. This is how comfortable the room is. Just a slightly disappointment is that i personally like a bit harder mattress, but there mattress is relatively softer, also the pillows. But it wont affect my overall review of this hotel! I will definitely come back for sure!

Highly recommended hotel, every member of staff at the hotel was exceptionally friendly. We were greeted with a welcome tea at check in and had our room decorated with care, which was much appreciated. The hotel was superb and the breakfast was excellent. Would choose this place again!

Wonderful staffing who looked into fine details of stay. Make our time there enjoyable and comfy.

The hotel staff was very enthusiastic in helping to take photos and recommended nearby attractions The location is convenient next to the convenience store Unfortunately, all three toilets have foul smells, the shower drains slowly, and the water pressure is unstable

Located in the northwest of the old city, outside the moat, this secluded hotel is mainly in villa style. Check-in is available at 3pm. The receptionist will give a very detailed introduction and will also ask about breakfast in advance, one serving per person. The menu has beautiful pictures and many choices. It can be delivered to the room at a specified time or enjoyed in the courtyard cafe. The taste is just okay, but it is very suitable for taking pictures and the coffee is delicious. There is no elevator in the hotel. The service staff will help to send the luggage to the room. This time I booked the Moonlight Room with a bathtub on the balcony. It is in the corner, has a private balcony, spacious space, clean room, and a large bathroom. On the first day of check-in, rose petals and bath salts were provided for the bathtub, which was very suitable for taking photos and very romantic. There is also a small kitchen in the room with complete tableware. The air conditioning is very cool but the circulation may not be very good, so some places may be hotter, so it is recommended to turn on the ceiling fan to increase the cooling effect. If you have any questions, the service staff are very eager to help. You can call 111 to the lobby counter. There is also a capsule coffee machine, free tea bags and drinking water in the room, but other drinks in the refrigerator and snacks on the table must be paid for separately. There is a 7-11 and a small noodle stall next to it. If you want to go to other attractions, it is recommended to call a taxi for convenience. Disadvantages: The area is prone to traffic jams during peak hours because it is a one-way street. The hotel entrance is also less obvious. The noise from planes taking off and landing nearby was quite loud, but it didn't affect my sleep too much. Overall, it was a very comfortable and relaxing accommodation experience. Taking a bath under the moonlight on the balcony was very relaxing and unforgettable.

As a hotel manager, I should have thought carefully about this review for a while before writing it, because I was afraid of making an objective evaluation due to my personal experience. Due to the unpleasant experience on the day of check-in, ordinary people would definitely give a low score and a bad review when checking out. However, as someone who has been working in the hotel industry for seven years, I cannot be so willful. Looking back on this matter, I have to say that the hotel's environment and facilities are very aesthetic. It is a style I like very much. The room is very beautiful, but you must not book the Kumon Suite (it is in the farthest corner of the hotel, with no bright windows, so the lighting is very bad, and of course the ventilation is not good). You must not do it, even if you spend a little more money to book another room type. The hotel staff can meet the most basic etiquette standards and specifications, and are professional, but lack the ability to deal with emergencies, and cannot really think about problems from the perspective of the guests. The price of this reservation is 1500+. I think this is not in line with the level of hotels in this price range. If it is just the most ordinary smiling service The Q&A service is what all hotels in Chiang Mai with a budget of 300+ can provide. The room is very clean and tidy, that's for sure. However, I left out a brand new bottle of sunscreen when I checked out. When I went back to pick up my luggage in the afternoon, the staff insisted that they couldn't find it. This was really disappointing. I was 100% sure that it was on the bedside table in the hotel and I had evidence because I took a photo at the last second before leaving the room. It was also shown in the photo. When I went back to get it in the afternoon, they said it wasn't there. The male waiter at the front desk did try hard to help find it. It wasn't his problem. The housekeeping didn't ask, and in the end, it wasn't there. Well, that's it. I hope the hotel management can see this review and I hope this hotel will get better and better.

When we checked out, the hostel said that the hair dryer bag in our room was missing and asked us to compensate 300. We said we didn't take it and then opened our suitcase to show them. They said we might have taken it out and thrown it away. We paid 2000 yuan a night for two days. Why did they throw away a hair dryer cover? And this cover is not worth the money. It's really speechless in a foreign country. I hope everyone can avoid thunder, thunder, thunder.

Very nice place and service There are not many Chinese people here, it is convenient to stay here and the service is very good The masseuse I booked has excellent skills. My wife and children like the atmosphere here very much. The location is very convenient. There is 7-11 next door. It is very close to Nimman, the ancient city and the airport. It is also very child-friendly

I had no idea that there could be such a great villa in the city center location, 1 minute without washing to have a 7-Eleven! It's very convenient for me to buy things 🤭 I book two rooms, each room has a toilet, the living room is big enough to put my 4 people's things, too happy not to photograph the room, only photographed Labubu lying in bed Both phase 😂

An impeccable boutique hotel! It's perfect. I hope that all visitors can take advantage of the hotel's facilities.

Very unfriendly to Chinese people Not recommended to stay Super noisy, very noisy, because it is a B&B on the roadside, About 1000, it is recommended to find a quiet place Breakfast is not delicious Most importantly, it is not friendly to Chinese people

A very exquisite hotel with complete facilities and pleasant environment. I booked a suite, so there was a washing machine in the room, which was very convenient. The villa is facing the street, but it is still quiet to sleep at night.

advantage: The staff are very friendly and try their best to help with everything Good location, right in the old town but also close to the west Very spacious room shortcoming: The room is very humid The strong smell from the bathroom drain makes the whole room smell bad Sometimes the neighboring building will sing loudly.

The overall feeling is good. It is close to the main road. It is a bit noisy when sleeping. It is one of the better B&Bs